Auto repair shop · Chico, CA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 50 oil change servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
4.9★★★★★773 Google reviews · 24 photos
95%five-star reviews
4.81★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Tedious Auto Repair in Chico, CA, frequently cite same-day service, transparent communication, and detailed photo updates as key benefits. Customers often highlight fair pricing, thorough inspections, and the staff's willingness to explain repairs without pressure. However, a minority of negative reviews describe significant issues, including unexpected cost increases, diagnostic errors on major repairs, and complaints regarding data sharing or appointment management.
Google rating: 4.9 out of 5 from 773 reviews (95% five-star).
Reviews on this page: 773 Google reviews (612 with written comments, 16 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Oil Change Service serving Chico, California.
Data from Google, last updated October 25, 2026.
Score profile vs other oil change services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Tedious Auto Repair ChicoOil Change Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tedious Auto Repair Chico: 84/100 on this factor. Category median: 84.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tedious Auto Repair Chico: 79/100 on this factor. Category median: 76.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Tedious Auto Repair Chico: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Tedious Auto Repair Chico: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tedious Auto Repair Chico: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tedious Auto Repair Chico: 100/100 on this factor. Category median: 59.A
100
Bar = this company · dark tick = category median.
Star ratings
773 Google reviews we collected
4.9of 5
5 stars73695%
4 stars111%
3 stars20%
2 stars30%
1 star213%
Praise vs complaints
Phrases our text analysis found in 612 written reviews
98%praise
Praise1,25698%
Complaints292%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3943%
Reasonable5056%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response24419%
Staff & attitude21817%
Quality & results21317%
Price & value20716%
Would recommend14611%
Honesty & trust14111%
Communication1169%
What customers talk about
We read 612 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Extremely fast and professional, they saw me same day and had it diagnosed fast!”
“Buddy & his team were not only kind and professional, but quick to figure out what was wrong with my car and address the issue.”
“The service was very rude and lacked professionalism.”
“I feel like they care about doing an excellent job.”
“Absolutely the worst experience ever.”
“They went out of their way to give me a fair & reasonable price for the repair along with a detailed inspection of my vehicle.”
“This place is a ripoff”
“I can’t recommend this place enough for someone who works a full time!”
“NEVER AGAIN.”
“Great service, always honest, inline with most other locations but has a small business feel which is great”
“You owe them for the cost of the diagnois for lying to them.”
“They sent me photo updates as they worked on my vehicle and were friendly and easy to work with.”
People customers mention
Repairs65 reviews
Buddy39 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Tedious Auto Repair Chico for 8 kinds of job. Pick one to see what they paid and said.
Pazao4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Took my car to Tedious and they were excellent in providing me the full details of what’s wrong with my car and give me a list of what my car needs done. They don’t pressure me to get anything I don’t feel comfortable getting for my car which I love! They also provide pictures for me to see the issue with my car…
Sebastian3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Extremely fast and professional, they saw me same day and had it diagnosed fast!
Great price
Janae2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Buddy & his team were not only kind and professional, but quick to figure out what was wrong with my car and address the issue. They went out of their way to give me a fair & reasonable price for the repair along with a detailed inspection of my vehicle. I left with confidence that I was taken care of and will be…
Great priceGeneral repairs & maintenanceVehicle InspectionService not listed
Carlos1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My car was overheating and this shop had been highly recommended to me via some farmers in orland, so I knew it was gonna be ok. They replaced a radiator and the breaks of my car and did it before the week was out. Tedious turned not so tedious. Excellent service and excellent communication.
Frank7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Buddy, the owner, is easy to talk with and knowledgeable. Staff is attentive and helpful. I feel like they care about doing an excellent job.
Xavier3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had a great experince with tedious auto repair. I ended up needing more work than i thought and was under time constraints but they were able to squeeze me in and get everything completed day of and have me back on the road home that same day! They sent me photo updates as they worked on my vehicle and were…
Took my car to Tedious and they were excellent in providing me the full details of what’s wrong with my car and give me a list of what my car needs done. They don’t pressure me to get anything I don’t feel comfortable getting for my car which I love! They also provide pictures for me to see the issue with my car and a full report! This makes me feel even more reassured that this place cares about their customer! I will be returning to get the rest of my car fixed! I can’t recommend this place enough for someone who works a full time! They have a drop box that allows your to drop the car earlier/ overnight or picking up later then the opening times!
Response from the owner · 6 days ago
Thank you, Pazao, for taking the time to leave such a detailed 5-star review! We believe in being transparent with our customers by providing detailed inspections, photos, and clear explanations so you can make informed decisions without feeling pressured. We're also glad our after-hours drop-off and pickup options make things easier with your busy schedule. We truly appreciate your trust in Tedious Auto Repair and look forward to helping you with the rest of your repairs!
Jennifer Wolmutt3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Thank you, Jennifer, for the 5-star review! We appreciate your kind words and are glad you had a great experience with our team. Thank you for choosing Tedious Auto Repair!
Sebastian Hernandez3 reviewsiTotal number of Google reviews Sebastian has written across all businesses on Google Maps, not just this one.
Buddy & his team were not only kind and professional, but quick to figure out what was wrong with my car and address the issue. They went out of their way to give me a fair & reasonable price for the repair along with a detailed inspection of my vehicle. I left with confidence that I was taken care of and will be back in the future for all my car needs. Thank you Tedious for all you do!
Price assessment: Great price
Services: General repairs & maintenance, Vehicle Inspection, Service not listed
Carlos Dailey1 reviewiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
My car was overheating and this shop had been highly recommended to me via some farmers in orland, so I knew it was gonna be ok. They replaced a radiator and the breaks of my car and did it before the week was out. Tedious turned not so tedious. Excellent service and excellent communication.
Price assessment: Reasonable price
Services: General repairs & maintenance, Vehicle safety inspection, Auto maintenance, Service not listed
Frank Burger7 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
I had a great experince with tedious auto repair. I ended up needing more work than i thought and was under time constraints but they were able to squeeze me in and get everything completed day of and have me back on the road home that same day! They sent me photo updates as they worked on my vehicle and were friendly and easy to work with. Prices were fair and honest. Will be going back for more work from then in the future! Def recomend this shop!
Response from the owner · 2 weeks ago
Thank you, Xavier, for the awesome 5-star review! We know how stressful unexpected repairs can be, especially when you're on a tight schedule. We're glad our team was able to get everything completed the same day and get you back on the road home! We believe in keeping our customers informed with photos, honest recommendations, and fair pricing every step of the way. We appreciate you trusting Tedious Auto Repair and look forward to helping you again in the future. Safe travels!
John van Tol1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Thank you, John, for the great review and for choosing Tedious Auto Repair in Chico, CA! We're glad you were happy with our affordable auto repair pricing, honest communication, and regular updates throughout the repair process. Our goal is to provide reliable automotive repair, accurate vehicle diagnostics, transparent estimates, and quality customer service at a fair price. Whether it's routine vehicle maintenance, brake repairs, engine diagnostics, suspension work, or major automotive repairs, our Chico auto repair shop is committed to keeping our customers informed and their vehicles running safely. We appreciate your business and look forward to helping you with any future car repair or maintenance needs!
Haley Lynch5 reviewsiTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
This has been one of the most frustrating and unacceptable repair experiences I’ve ever had. I paid $8,000 to Tedious Repair expecting professional, competent work on my vehicle. Instead, after the repair, I discovered that bolts had been left in the transfer case mount when they installed the new transmission mount.
How does something like this get missed on an $8,000 repair?
When you are paying that kind of money, you should NOT have to second-guess whether the work was actually completed correctly or whether your vehicle was properly inspected before being handed back to you. This isn’t a minor cosmetic issue—it involves critical mechanical components, and mistakes like this can have serious consequences.
I trusted this shop with my vehicle and my money, and that trust was completely misplaced. Paying $8,000 and then discovering careless workmanship is absolutely infuriating.
The amount of money charged does not match the quality of work I received. If you take your vehicle here, inspect everything afterward and get a second opinion, because apparently paying thousands of dollars doesn’t guarantee that the job was done properly.
I would never spend another dollar here, and based on this experience, I would strongly caution anyone considering using this shop.
Response from the owner · 3 weeks ago
Haley, we’re genuinely sorry that you’re frustrated and concerned about your vehicle. We understand that discovering something you believe may be related to a previous repair can be upsetting, and we absolutely would have been willing to inspect the vehicle and determine what happened.
However, there is some important context that we feel needs to be included.
The repair you’re referring to was performed more than a year ago, and this is the first time this particular concern has been brought to our attention. We were contacted on a Sunday evening, when our technicians were not at the shop, and were met with yelling, screaming, and demands that we call employees in immediately to inspect and repair the vehicle that night.
We truly do go the extra mile for our customers, but calling technicians in on a Sunday night to immediately diagnose and repair a vehicle is simply not a reasonable request. Our employees have families and lives outside of work, and we cannot demand that they come in after hours without even having had an opportunity to inspect the vehicle and determine what has actually happened.
At this point, it isn't even clear what occurred with the vehicle or whether the current concern is related to work we performed more than a year ago. We need to physically inspect the vehicle, review the previous repair, and have a qualified technician determine what is going on before anyone can fairly reach that conclusion.
We also want to clarify the amount referenced in the review. The amount associated with the repair being discussed was substantially less than the $8,000 figure stated. That larger amount included additional work performed on the vehicle and should not all be attributed to the transmission-mount repair now being questioned.
We are not dismissing your concern. Had we been given a reasonable opportunity to inspect the vehicle during normal business operations, we would have reviewed the concern, compared it with the previous repair, and determined the appropriate next step. That is the same process we would provide to any of our customers.
We stand behind our work and make every reasonable effort to take care of our customers when there is a legitimate issue. We simply ask that we be given the opportunity to actually inspect the vehicle and establish what happened before conclusions are made about work performed more than a year ago.
Jordan Dani4 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
