How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty89−1.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORETello Flooring, LLC
North Wales, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 34 floor refinishing services · 5.0★ from 304 Google reviews
Report card
Percentile vs other floor refinishing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Tello Flooring, LLC for 8 kinds of job.
Tello Flooring, LLC for install flooring
Clear ✕All 37 Google reviews tagged “Install flooring”
Luis and his team did an exceptional job refinishing our 100 year old floors back to life, and installing new hardwood to match the rest of the house seamlessly. His attention to detail and craftsmanship is unmatched. He was also incredibly helpful in recommending other reputable contractors, which we had a great…
We are very grateful our agent recommended Luis to us when we bought our house. He was the perfect person to have on this project. We knew very little about hardwood flooring when we started, but Luis took the time to explain all of our options, answer our questions, and give us his honest recommendations. We ended…
From initial visit, to estimate, to material delivery through completion of the job—a first class experience. New hardwood floors look spectacular and team left a clean workspace. Hire Tello!
I had a fantastic experience with Tello Flooring. They came out quickly to provide a quote and we talked through multiple different options to ensure full satisfaction with project and manage within a budget. They completed the work timely and did a great job minimizing any dust to other areas of my home. My new…
I highly recommend Tello for hardwood refinishing. They were one of the most efficient and respectful subcontractor teams I worked with while renovating my home inside and out. I was set on keeping my original red oak flooring, so we hired Luis and his team to refinish the entire house. This job also included…
Luis and his team did exceptional work for us…the job was complex, with a lot of really difficult to execute details. They made it look easy. I have really high standards for this sort of work, and am thrilled with their approach, ability to problem solve, and execute at the highest level. Thank you :)
Luis Tello and his team are miracle workers. After years of floor damage and multiple estimates, Luis was the only one who truly understood how to fix the issues and make new floors work in my home. He sourced gorgeous flooring, completed the install over a holiday weekend, and his team was professional and…
Luis and his team were fantastic. We had a great experience. Luis was quick to respond. He came for an estimate the day after my request. By the following week the job was complete. He was there through the entire process! His team was always on time, clean and very respectful. Our floors look amazing. We will definitely be using Tello again!
I couldn't be happier with the service provided by Tello Flooring in my new home. Luis helped me from start to finish with the process of choosing the right color and material that would best match the adjacent room. He was very thorough and gave me detailed explanations as to my different options. His expert…
Luis and his team did an incredible job replacing the existing hardwood in our home with beautiful red oak, taking 2 weeks to complete the job. From the quote process to the actual work, Luis was communicative, to the point, and professional. His crew did an amazing job adding new hardwood to our living room, family…
Tello Flooring is exceptional. Luis and his team not only transformed a large space in my home with their beautiful work, but they were also great during the whole process -- punctual, kind, clear, imaginative, and meticulous from start to finish. For a fantastic floor and a happy experience throughout, you don't need to look further than Tello Flooring!
cannot write enough great commentary re: Tello flooring and we have used 3 other local flooring companies over the 35 years we have been in our farmhouse which was built in 1694! Tello flooring pros: 1. estimate: timely and detailed-less expensive options suggested meaning they are trying to help their customers…
Very happy with the Tello Flooring team. They responded very quickly to a needed repair job and completed it equally as fast - color and finish matching some very old out-of-production flooring and getting it installed at a reasonable price. Highly recommend.
We had Tello do a refinishing of our hardwood in our entire house (upstairs and downstairs). This included significant repairs and installation in many areas. Luis and the rest of the crew were excellent and at all times extremely professional and provided expert guidance through the process. The work was of the…
We had a new hardwood floor installed and an existing floor refinished, and we could not be happier with the result. Tello flooring was wonderful to work with throughout the process. They were incredibly accommodating of our schedules, children, and pets. We are extremely happy with our experience and will definitely use them again in the future.
Tello flooring did an amazing job from start to finish. They were very professional and did a top quality job refinishing our hardwood floors. I was very impressed with the communication from the start, as well as their efficiency to work as a team during the whole project. I couldn’t recommend them enough!!
They are super responsive, professional, and offer great pricing. They helped me scope out multiple jobs and did an outstanding repair job on my hardwood flooring. Highly recommended!
Tello flooring was great! They were timely, respectful, friendly, and they did a really nice job.
We recently used Tello Flooring to install hardwood floors on our steps and second floor. They did a beautiful job, were very professional, reliable, and neat. I have previously used other hardwood floor companies that were not as meticulous as them.They are very detail oriented and I could not be happier with their…
Hands down the best flooring company in the area.
Luis and his crew did a fantastic job replacing our hard wood floors in our home. They also did a great job with smoothing out imperfections that were there with the sub flooring so that the new hard wood laid down perfectly. Amazing quality, I would highly recommend using them and would use them again!
I was very pleased with the work Tello Flooring did in my house. They were timely, precise, and very transparent about what work was included. The finished product has newly stained steps matching newly installed hallway wood flooring very nicely. And the quality is great. I even asked for a mini fix for a…
Tello Flooring sanded and refinished our stairs and 2nd floor hardwood and installed new hardwood on our 1st floor in October 2021. Luis and Martin Tello and their crew are professional, knowledgeable, and do an excellent job! Site was cleaned up every day and they completed the work on time. It is almost one year…
From start to finish, Luis was amazing. Our childcare center needed new flooring in two of our classrooms, and understandably we were on a budget. He provided quality products at reasonable prices and was easy to communicate with. I'll definitely be using him again for my flooring needs!
Tello Flooring refinished our hardwood floors, and additionally removed some surprise flooring that we discovered under carpet that was taken up and replaced it with new hardwood. Luis was very straightforward in his communications, made knowledgeable recommendations without being overbearing about anything, and…
Luis and team did a great job both times we used them - once during a addition and then recently for wood floor refinishing. We were worried about matching stain from Sherwin Williams that was discontinued but they were able to match it 100%. Very happy with the work and the attention to detail to help keep the dust and disruption to a minimum.
Tello Flooring was phenomenal! I needed to get my floors refinished before a specific date and they made sure the job would be done before that date! My wood floors were a darker color but I wanted them to be lighter and boy did they deliver! I received three quotes (Tello flooring included), I went with Louis and…
Highly recommend Tello Flooring. Easy to work with and excellent work. I have used him for two different projects and I have been very pleased.
We cannot say enough about how positive our experience working with Luis and his team was. We were on a tight timeframe to refinish every floor in the house before we moved in. Luis accommodated our aggressive timeline, even though he was already very busy. He takes tremendous pride in his work and holds himself…
Tello Flooring was a pleasure to work with. We had new hardwood floors installed in our living room and three bedrooms and had the stairs to the second floor refinished. There were a few delays in communication during the planning process (probably due to COVID craziness with suppliers), but once the job started…
This is the only review I ever wrote for any company, but I want to take a minute to say how amazing Tello Flooring is. Luis and his brother are extremely professional, dedicated, and skilled. Tello Flooring installed new hardwood floors in our new house and they worked tirelessly to complete the project prior to…
Amazing experience with this team. Incredibly professional and punctual. A pleasure to work with and they do a fantastic job. Our floors look absolutely beautiful! Highly, highly recommend.
In our 36 years in this house, we've had much work done by many good tradesmen. None has compared to Tello Flooring. Several years ago, Luis and his crew put down new hardwood flooring on the first floor and did an impeccable job: on schedule, on budget and perfect down to the tiniest detail. We've had many…
Luis Tello offered the most professional, personable, and skillful contracting services. Our floors turned out beautifully. I highly recommend Tello flooring.
Luis and Martin Tello did an awesome job for me. The floors look wonderful. They were punctual, considerate and very easy to work with. I would not hesitate to recommend them to anyone need hardwood floors to be installed or refinished.
We had an awesome experience with Luis and this team! They arrived promptly every monring in order to get the floors done in a timel manner. They even returned to our house to put on a second coating at night, so it would not delay the job. They were all very professional and great to work with!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Install flooring | 37 | — |
| Floor refinishing | 33 | — |
| Wood floor sanding | 27 | — |
| Floor repairs & maintenance | 14 | — |
| Repair flooring | 13 | — |
| Flooring repair | 12 | — |
| Wood floor installation | 6 | — |
| Sanding | 5 | — |
