Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ
Air conditioning repair service · Tucson, AZ · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%99+14Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 44 leak detection servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★582 Google reviews · 23 photos
98%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
$648typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ at a glance
Google reviewers rate Temperature Control, Inc. five stars based on 582 reviews, with the owner responding to 84% of feedback. Customers frequently cite punctual arrivals, clear communication, and reasonable pricing for HVAC and plumbing repairs. Recurring themes include technicians explaining system issues thoroughly and providing comprehensive updates during installations. One criticism notes a furnace motor failure within three years of installation, attributed to inadequate repair methods.
Google rating: 5.0 out of 5 from 582 reviews (98% five-star).
Reviews on this page: 582 Google reviews (542 with written comments, 7 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: September 16, 2026.
Service: Leak Detection Service serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other leak detection services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyLeak Detection Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 96/100 on this factor. Category median: 93.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 95/100 on this factor. Category median: 92.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 100/100 on this factor. Category median: 95.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 99/100 on this factor. Category median: 98.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
582 Google reviews we collected
5.0of 5
5 stars57298%
4 stars71%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 542 written reviews
100%praise
Praise984100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1527%
Reasonable3767%
Overpriced12%
Not sure24%
$648+55% vs typical leak detection services
Middle half of what 33 customers paid ($99–$1.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude33434%
Quality & results21522%
Speed & response14114%
Communication12813%
Would recommend939%
Price & value485%
Honesty & trust263%
What customers talk about
We read 542 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Eli is very people oriented and knowledgeable about the Job at hand.”
“Great experience with this company they will get all my hvac and plumbing business in the future.”
“Carlos was awesome he showed up sooner than expected, diagnosed and fixed the problem right away.”
“He explained everything clearly and gave me several options.”
“I would strongly recommend anyone to Temperature-Control.”
“He was extremely knowledgeable, offered reasonable suggestions, and didn’t try to sell me things I didn’t need.”
“I will forever keep referring TCI to everyone and anyone I know who needs professional and trustworthy service.”
People customers mention
Carrera33 reviews
Giovanni16 reviews
Eli14 reviews
Tyler14 reviews
Lieber13 reviews
Rosales10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Temperature Control, Inc. A/C-Heating & Plumbing - Oro Valley, AZ for 8 kinds of job. Pick one to see what they paid and said.
Sue2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I purchased a new heat exchanger and furnace from Temperature-Control about two years ago. About a week ago my AC stopped working. I called them at 6::00 PM and reported the problem. Their technician, Jeff Elrod, arrived two hours later, at 8:00 PM. He checked the entre system and diagnosed the problem, and a…
Paid $1–200Reasonable price
BillLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great experience with this company they will get all my hvac and plumbing business in the future. Carlos was awesome he showed up sooner than expected, diagnosed and fixed the problem right away. He explained everything clearly and gave me several options. Well done!👍
Paid $1–200Reasonable priceHVAC system repair
Jan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
We had all new vents installed throughout the house. Our aeroseal technician was excellent. Respectful and very knowledgeable.
Paid $1,000+Reasonable priceService not listed
Peggy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Robert and Ryan from Temperature Control installed our new Trane HVAC system today. They were both clean, personable and polite. Very efficient service today with good clean-up and disposal of old system and trash. They appeared to work very well as a team. Robert was good about explaining things and showed the…
Paid $1,000+Reasonable priceService not listed
Marcia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Julian did a great job and gives wonderful customer service. The people who answer the phone are also very helpful and patient. They answered all my questions.
Again Temperature Control provided excellent customer service. Julian replaced my water heater rod. He arrived at the appointed time and did the work very…
Paid $100–200Reasonable priceWater heater repair
Veritas2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Jesus came out the next day, was friendly and professional. He gave me some good recommendations and addressed all of my concerns. I will be calling them again
I purchased a new heat exchanger and furnace from Temperature-Control about two years ago. About a week ago my AC stopped working. I called them at 6::00 PM and reported the problem. Their technician, Jeff Elrod, arrived two hours later, at 8:00 PM. He checked the entre system and diagnosed the problem, and a half-hour later the AC was working fine again. This experience can only be described as outstanding customer service and a very competent technician. I would strongly recommend anyone to Temperature-Control.
Price assessment: Reasonable price
Price: $1–200
Response from the owner · a month ago
Thank you, Sue! We appreciate your positive feedback and are glad to hear about your outstanding experience with Jeff. Your recommendation means a lot to us!
John Brady3 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Excellent service as always. The technician arrived. Elieser Rosales. Eli likes his work, and the company. That attitude goes far. Eli is very people oriented and knowledgeable about the Job at hand. I certainly give Eli a five star rating..
Price assessment: Great price
Services: HVAC system repair, HVAC system maintenance
Response from the owner · 10 months ago
Thank you, James! We appreciate your kind words and are glad to hear that Eli's dedication and knowledge made a positive impact during your service. Your feedback means a lot to us!
Bill WadsworthLocal Guide · 17 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Great experience with this company they will get all my hvac and plumbing business in the future. Carlos was awesome he showed up sooner than expected, diagnosed and fixed the problem right away. He explained everything clearly and gave me several options. Well done!👍
Price assessment: Reasonable price
Price: $1–200
Services: HVAC system repair
Response from the owner · 3 months ago
Thank you, Bill! We're glad to hear you had a great experience and that Carlos provided excellent service. We appreciate your trust in us for your HVAC and plumbing needs in the future!
Tom Barrow6 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Eli provided excellent service for our HVAC inspection as well as changed all the filters. He gave us a thorough review of the status of our system. Highly recommend!
Services: HVAC system maintenance, A/C system maintenance
Response from the owner · 3 months ago
Thank you, Tom! We appreciate your kind words about Eli's excellent service during your HVAC inspection. It's great to hear that you found the review thorough and helpful. Your recommendation means a lot to us!
RandyLocal Guide · 261 reviewsiTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
The team from Temperature Control was great to work with from start to finish of the job and they gave us updates throughout the project, as well as answered questions.
I felt respected and that I was working with a top notch team.
Price assessment: Reasonable price
Services: Installation
Response from the owner · 3 months ago
Thank you, Randy! We appreciate your kind words and are glad to hear that the team provided great service and support throughout the project. Your satisfaction means a lot to us!
Pamela M5 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
I cannot say enough good things about my experience with Isailan (Izzy). I can happily report that his excellent reviews and ratings are justified. He is pleasant, competent, and best of all, answered all of my stupid questions about my HVAC System. He did so with kindness, and explained things multiple times when necessary. As a first-time homeowner, I was grateful that he took the time to explain my system to me. And I trust him.
Services: HVAC system repair
Response from the owner · 4 months ago
Thank you, Pamela, for sharing your wonderful experience with Isailan! We're glad to hear that he was able to assist you with your HVAC questions and provide you with the support you needed as a first-time homeowner. Your trust means a lot to us!
Jan Haase5 reviewsiTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
We had all new vents installed throughout the house. Our aeroseal technician was excellent. Respectful and very knowledgeable.
Price assessment: Reasonable price
Price: $1,000+
Services: Service not listed
Response from the owner · Edited 5 months ago
Thank you, Jan! We're glad to hear that you had a positive experience with our aeroseal technician and that you found the service respectful and knowledgeable. Your feedback is greatly appreciated!
Peggy Hawbaker3 reviewsiTotal number of Google reviews Peggy has written across all businesses on Google Maps, not just this one.
Robert and Ryan from Temperature Control installed our new Trane HVAC system today. They were both clean, personable and polite. Very efficient service today with good clean-up and disposal of old system and trash. They appeared to work very well as a team. Robert was good about explaining things and showed the basics of our new Trane thermostat. Thank you for your excellent service!
Price assessment: Reasonable price
Price: $1,000+
Services: Service not listed
Response from the owner · 5 months ago
Thank you, Peggy! We're glad to hear that Robert and Ryan provided you with efficient and friendly service while installing your new Trane HVAC system. Your satisfaction is important to us, and we appreciate your kind words!
