Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
Customers frequently cite punctuality, professional communication, and thorough service for HVAC repairs, plumbing, and commercial inspections. Positive reviews highlight same-day availability, fair pricing, and technicians who explain options without pressure. However, low-star reviews indicate recurring issues with missed appointments, technical errors on specific equipment, and aggressive sales tactics during service calls.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
2,265 Google reviews we collected
Phrases our text analysis found in 1,742 written reviews
Price verdicts customers left with their Google review
Middle half of what 133 customers paid ($78–$1.2k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,742 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Even when we felt bad asking while they were working in that heat, he was so kind and pleasant to talk with.”
“The technician that came out, Jeremy Oliver, was extremely unprofessional.”
“The team here is Amazing very professional and a great price fast and efficient would definitely call again”
“They don’t slow down in school zones when the speed limit is 15 where children cross!”
“Michael, their dedicated electrician, did fantastic work on all the new electrical runs to the condensers and air handlers, with proper disconnects, e…”
“…till waiting on a call back from Jeremy as my son's air conditioning still not working right every time it is something else and more money go with in…”
“I appreciate the great work and would definitely recommend this company to anyone needing plumbing services!”
“I understand markups for materials, but this is excessive enough that I wont be using them again, nor would I recommend them to anyone.”
“He identified problem with pressure in system and explained the remedy”
“He did a great job in a short amount of time for a fair price.”
“You should be ashamed of yourselves honestly talk about price gouging.”
“I would recommend Jesus and Temperature Control to anyone that wants an honest caring company!”
“I can't believe how badly we've been scammed by you.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Temperature Control, Inc. A/C-Heating & Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Ceasar is great! We had our annual gas water heater service and needed a repair as well.
I had an issue with a Lennox A/C unit that came with our recently purchased house. Jeremy was very knowledgeable about the Lennox units and verified it was working properly. He also confirmed the settings were correct on three Lennox S30 thermostats. It is a such pleasure to pay for quality service when a technician…
AC repair after hours answered with service man within 3 hours. Up and running with a “temp” fix. New cooling unit installed on day I selected. Carlos Grageda is very thorough and knowledgable. He is very polite and punctual and quickly responds to fixing problem. Carlos is a valuable employee and an asset in…
Jesus,Dean,Robert and Aaron were great. Installed a new HVAC in one day. Financing at low interest. New thermostat. Added another return vent to improve effenency. Highly recommend.
Everyone we dealt with at Temperature Control was knowledgeable, professional, exceptionally competent, thorough, and considerate. It was a good experience, start to finish with good follow through.
I had Eli come out on a service call. He identified the problem and also checked out the rest of the unit to see if there was anything else to be weary of. He found that everything else looked okay and so he drove an hour to pick up the necessary parts to fix the unit, came back and fixed it up same day! He was very…
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 185 | $37–$278 |
| HVAC system maintenance | 165 | $27–$216 |
| A/C system repair | 128 | $135–$633 |
| Plumbing pipe repair | 121 | $322–$1.1k |
| HVAC system repair | 98 | $83–$593 |
| Install AC | 83 | — |
| Heating system maintenance | 76 | $27–$176 |
| Installation | 74 | — |
4.9 ★★★★★ 2,266 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carlos was wonderful to deal with. I am very happy with all of our services with Temperature Control.
Thank you, Jennifer! We're glad to hear you had a wonderful experience with Carlos and that you're happy with our services. Your satisfaction means a lot to us!
Ceasar is great! We had our annual gas water heater service and needed a repair as well.
Thank you, Debby! We're glad to hear that Ceasar provided great service during your gas water heater maintenance and repair. Your feedback is appreciated!
Not a great experience with this company:( The Tech went on and on about how old my system is. Yeah, I know it’s also a Rudd and they’re very well built. Good thing I know that I guess. Then the tech went on and on about how dirty everything is yes I know that’s probably why the motor is going out good thing I know about that too. Then the Tech quoted me $1900 to replace the motor and $450 to clean everything? Then he went on and on about how he’s going to have to look all over the place to get that motor. No you’re not I can tell you where to get one right now for $400 because you can use the universal motor in fact that’s what most Techs use in Tucson. Man, it’s really good. I did some research. I would’ve really gotten taken advantage of here so over $2300 to replace the motor? Seriously of course I called another company right away. That’s actually known for their honesty and that guy tried to clean it out so that maybe it would still work but no had to put in a new motor and get everything cleaned in there of course $1100 seriously you guys I got another quote right away for less than half? You should be ashamed of yourselves honestly talk about price gouging. Here’s your hundred dollars to come look at it. I’ll be talking about you in the community. I work with a lot of homeowners.
I understand your frustration, Tess, and I appreciate you sharing your experience. It's important to us that our customers feel they receive fair and honest service. I'm sorry to hear that you felt the pricing was excessive and that the technician's comments were not helpful. Your feedback is valuable, and we will use it to improve our approach. If you'd like to discuss this further, please feel free to reach out to us directly. Also Tess, we have no record of the service call. Are you sure it was us? And who was your technician?
What an incredible team from start to finish. First, Jeff, our sales rep, was one of the calmest and most informative designers we've ever met. He took his time to understand exactly what we were looking for, and we were very specific. He was never pushy, always calm, and pleasant the entire time we worked with him. He presented two options, and we chose to replace our 30+-year-old 5-ton gas package unit with two Trane XV20i 3-ton heat pump systems. This was a complete rip-and-replace: the original 1972 ductwork came out, and our evaporative cooler was removed as well. This is where it gets special. Claudio and Emi, you cannot find workmanship like this anymore. The whole team worked in a very hot attic installing all-new duct runs, two air handlers, and all the details that go into such a complicated setup. Claudio never hesitated to answer our questions. Even when we felt bad asking while they were working in that heat, he was so kind and pleasant to talk with. We never felt like we couldn't ask a question. Michael, their dedicated electrician, did fantastic work on all the new electrical runs to the condensers and air handlers, with proper disconnects, everything mounted tight and run right. Robert and his teammate worked together seamlessly as well. Again, this was not an easy job, and I can't stress enough how special it was to work with this team. One more shout-out to Claudio: we are so thankful.
Thank you, Linda! We're grateful for your kind words and are glad to hear about your positive experience with Jeff, Claudio, Emi, and Michael. It's wonderful to know that our team's dedication and hard work made such a difference for you. Your appreciation means a lot to us!
I had an issue with a Lennox A/C unit that came with our recently purchased house. Jeremy was very knowledgeable about the Lennox units and verified it was working properly. He also confirmed the settings were correct on three Lennox S30 thermostats. It is a such pleasure to pay for quality service when a technician is as skilled and personable as Jeremy. Temperature Control did a great job installing a new HVAC system at my old house - happy to say the service is still excellent.
Thank you, Todd! We're glad to hear that Jeremy provided you with knowledgeable and personable service regarding your Lennox A/C unit and thermostats. It’s great to know you’ve had positive experiences with us in the past as well. Your satisfaction means a lot to us!
Had Temperature control Inc come out today to perform an inspection on our commercial building, and I was very impressed with the service. John Mancini did a great job and was thorough from start to finish. He inspected all of the cleanouts, bathrooms, water heater, backflow system, and pressure regulator. He took the time to check everything properly and made sure we understood what he was looking at. Very professional, knowledgeable, and thorough. I appreciate the great work and would definitely recommend this company to anyone needing plumbing services!
Thank you, Tony! We're glad to hear you were impressed with the inspection and that John provided such thorough and professional service. Your recommendation means a lot to us!
Michael Curtis was great, he came 6 hrs earlier than expected explained what he was doing. Very pleasant man.
Thank you, Steve! We appreciate your kind words about Michael and are glad to hear you had a positive experience.
The team here is Amazing very professional and a great price fast and efficient would definitely call again
Thank you, Roxanne! We're glad to hear you found our team professional and efficient. We appreciate your kind words and look forward to serving you again!
Timely and professional and explained everything. Very pleased.
Thank you, Charlene! We're glad to hear that you found our service timely and professional. Your satisfaction means a lot to us!
Jesus Moreno was excellent. Professional, efficient, and polite!
Thank you, Trevor! We're glad to hear that Jesus Moreno made a positive impression with his professionalism and efficiency. Your feedback is greatly appreciated!
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Analyzing 8,555,4408.6M ReviewsFor 24,25324.3K Experts
