How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for auto maintenance
Clear ✕All 28 Google reviews tagged “Auto maintenance”
Great local mechanic! Easy to make an appointment and get my questions answered throughout the process. Quality work, fair prices, and a company that understands how to do customer service.
Very friendly and professional. Took time to clearly explain what work needed to be done and did it in a timely manner. I would definitely recommend taking your car here
I had a great experience with Mike at Tenleytown Automotive. He was straightforward and honest about the repairs I needed and why, explaining each part in an easy-to-follow way, and his whole team was friendly and professional. I will definitely be returning in the future - thankful to have a DC mechanic I trust!
Just moved to the area and needed to have some work done on my car. Mike and his team were incredibly communicative throughout the whole process, going over every single finding, how urgent they were, and outlined the cost breakdown super clearly. Had a wonderful experience and will definitely be going back again for all future car needs!
Brought my 20 year old car to Tenleytown Automotive, they did a great job recommending work that should be done. I will continue to bring my cars here, knowledgeable and honest.
Five stars without hesitation. I came into Tenleytown Automotive without an appointment after discovering a flat tire, and they were still kind enough to fit me in right away to patch and reinflate it. While I was there, I asked them to take a look at the oil since I honestly was not sure when it had last been…
Professional, knowledgeable, and fast, quality service. I came in for an emergency oil change. Not only did they fit me into their schedule the next day, but they performed a diagnostic that uncovered a number of "deferred maintenance" issues that needed attention. AND they said they could fix the handle on my…
The staff was friendly, but my main issue was never addressed. I brought the car in specifically for an oil‑pressure warning light and mentioned several times that I suspected the oil pressure sensor. Instead of checking that, the shop performed general maintenance and returned the car with the same warning light…
Everyone at Tenleytown Auto is so kind and helpful and they really take the time to thoroughly explain the services and repairs. They’re also so fast with their work and do an awesome job overall. Been going for over a year and have had nothing but exceptional experiences!
Great experience! Everyone was friendly, knowledgeable, professional. I took it in for an oil change and they went over everything with me. Mike called a couple times with updates and walked me through what they found and worked with me on priorities for this appt. vs. what can wait a bit. Excellent value -- better…
I really appreciate the mechanics at Tenelytown Automotive. There is never a girl tax, they are honest about what work needs to be done and how urgent it really is. I had never felt like they were upselling me. They have always taken the time to explain what is wrong and answer my questions, without making me feel dumb. I highly recommend this garage!
This service station helped me with a predicament with my car several years ago, so when I was in another difficulty recently, I called them. They helped me again. I am very happy about that.
I highly recommend these guys. Honest, good work done on time.
I’ve been looking for a neighborhood shop for automotive service. I brought my car in for an oil change and a general assessment — a 2024 used car that I purchased last year. The Tenleytown team made it easy to schedule, emailed me a full report of their assessment, did the work quickly and were professional,…
Service was fast, transparent and efficient. The staff courteous and accommodating.
This was a first time visit. Much appreciated on-line reservation. Very thorough maintenance report, with photos . Prompt servicing: in and out same day. Will return.
Quick and efficient service
I truly enjoy working with Tenleytown Automotive. They’re honest and work quickly. Their prices are reasonable in comparison to the dealership. They’re my go to repair shop now.
I was able to get my car seen quickly during a busy time period. My issue was identified and resolved quickly with excellent service. Great experience.
I’ve been going to them for a few years now (both at their old and relatively new place). Each time I get the same great service. Last year I went in for major maintenance and was impressed by the detailed breakdown they provided (especially since they highlighted what was urgent and what could wait). A few days ago…
Great shop, super nice and honest!
Tenleytown automotive was courteous, informative and efficient. They evaluate of my car, repaired what was needed, and got it back to me in good working order.
The little wrench light came on in my car and I was worried for a minute but made an appointment for that very day. They performed the maintenance needed quickly and efficiently. Will definitely be using them whenever needed!
They were very accommodating and got me in the next day - changed my oil and did a safety inspection . I was pleasantly surprised when they vacuumed and cleaned my interior after a very messy recent move. It made my day!
Friendly and reliable service at locally competitive prices. Especially appreciated the low-pressure recommendations for a few fixes we weren't aware we needed.
They were courteous and were able to fit me in before my trip. The work was done quickly and efficiently. They were very accommodating. 5 stars!
My second experience with this business was as positive as the first -- professional, knowledable, and friendly. Over the phone appointment process went well, as did checking in our car for service. Particularly helpful was the emailed assessment of the car by the technician -- detailed and graphically easy to…
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |