How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for general repairs & maintenance
Clear ✕All 81 Google reviews tagged “General repairs & maintenance” · showing 20
I have an old finicky car that I will only take to Tenleytown Automotive. I love the professional, common sense approach, good advice, the lack of hard sell on unnecessary repairs, the reasonable price and friendly service.
Great experience with Tenleytown. Mike offered clear communication on the inspection, timing, work required, and pricing. I had previously taken the vehicle to a dealership who quoted me over 2x the cost. Beyond the price, the communication I received from Tenleytown throughout the service and commitment to…
I was able to schedule an appointment online and the follow up communication was impressive. Mike took the time to explain the work needed on the brakes and provided an estimate. We hit a snag with the promised completion time and Mike responded quickly, apologized and delivered by the original time. I highly…
Great team, great service. Very thorough, direct and clear about what repairs were needed now and what could wait. I love having a neighborhood repair shop!
An oil change turned into Mike alerting me of a number of improvements my rather old car needed. He squeezed me in to his busy schedule to fix the most urgent of the issues because I was shortly leaving on a long drive. He explained, answered questions, and provided pictures for all recommended changes. He also gave…
My car was having some serious issues and I couldn't find the root cause of it, and so I came in to Tenleytown Automotive to do a checkup and find out what the issues were. I felt like the mechanics were being honest and very understanding of what I could pay. I needed to leave some issues with the car unfixed for…
I’m a longtime Tenleytown Automotive customer and am always pleased with the workmanship and Mike’s clear communication about needed services.
Have been in DC for about one week so far on a short-term work assignment, and a few days into my arrival, my car started making a concerning noise. Mike and the team at Tenleytown went out of their way to help diagnose the noise and also identify another critical safety issue that I previously had no idea about.…
Tenleytown Automotive was super responsive and easy to deal with, especially in that I was trying to get service quickly before a trip. They were great to accomodate.
Very friendly and professional. Took time to clearly explain what work needed to be done and did it in a timely manner. I would definitely recommend taking your car here
I had a great experience with Mike at Tenleytown Automotive. He was straightforward and honest about the repairs I needed and why, explaining each part in an easy-to-follow way, and his whole team was friendly and professional. I will definitely be returning in the future - thankful to have a DC mechanic I trust!
Mike went above and beyond to help me with multiple issues my car had. He is extremely knowledgeable and informative, respectful (not pushy), and went out of his way to help me. I will be coming back for any future needs!
Brought my 20 year old car to Tenleytown Automotive, they did a great job recommending work that should be done. I will continue to bring my cars here, knowledgeable and honest.
Professional, knowledgeable, and fast, quality service. I came in for an emergency oil change. Not only did they fit me into their schedule the next day, but they performed a diagnostic that uncovered a number of "deferred maintenance" issues that needed attention. AND they said they could fix the handle on my…
All the staff were very polite, professional, and knowledgeable. They explained all the mechanical issues clearly and made sure I understood everything. The whole process was very organized, and the experience felt smooth and stress-free. Excellent service and excellent professionals overall.
After a vehicle inspection, Mike went point by point through the results so I understood what was critical and what wasn’t. Each service was quoted separately and there was no high-pressure sell to do the work. On timing, they under promised and over delivered.
Favourite place ever. Small town vibe familiarity, amazing bedside manner, incredible at explaining your options, best price for what seems like top tier service. Love them all.
Great experience! Everyone was friendly, knowledgeable, professional. I took it in for an oil change and they went over everything with me. Mike called a couple times with updates and walked me through what they found and worked with me on priorities for this appt. vs. what can wait a bit. Excellent value -- better…
Best place I've found for service in the area. Professional, fair, and don't try to sell you anything you don't need. Service was great, quick, and on time for a Jeep Wrangler. Highly recommend!
Identified and solved a problem that both Firestone and Pepboys had not been able to identify.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |
