How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for oil change
Clear ✕All 106 Google reviews tagged “Oil change” · showing 20
I have an old finicky car that I will only take to Tenleytown Automotive. I love the professional, common sense approach, good advice, the lack of hard sell on unnecessary repairs, the reasonable price and friendly service.
Great local mechanic! Easy to make an appointment and get my questions answered throughout the process. Quality work, fair prices, and a company that understands how to do customer service.
Excellent service by providing a written review of the full status of what's good or needs work in the car. First garage I have been to that has this novel system. Loved the written explanations which detailed essential, optional and mandatory repairs. Repaired my oil pan that had a jammed in bolt. Went in for a…
Tenleytown Auto is my go-to spot whenever I have an issue with one of our vehicles. Great service and communication.
Great team, great service. Very thorough, direct and clear about what repairs were needed now and what could wait. I love having a neighborhood repair shop!
An oil change turned into Mike alerting me of a number of improvements my rather old car needed. He squeezed me in to his busy schedule to fix the most urgent of the issues because I was shortly leaving on a long drive. He explained, answered questions, and provided pictures for all recommended changes. He also gave…
My car was having some serious issues and I couldn't find the root cause of it, and so I came in to Tenleytown Automotive to do a checkup and find out what the issues were. I felt like the mechanics were being honest and very understanding of what I could pay. I needed to leave some issues with the car unfixed for…
Tenleytown Automotive was super responsive and easy to deal with, especially in that I was trying to get service quickly before a trip. They were great to accomodate.
Transparent, helpful and understanding.
I had several things done over the past months for maintenance on my 2004 Lexus GS430. They are always professional and pleasant to deal with. What like is they inspect and provide information on things that need to be done soon, and also about things that may need work in the future, but they do not push you or try to upsell. It’s an honest shop.
Quick service and very communicative and friendly staff! My go-to auto shop
Very helpful, quick, and transparent!
Easy to schedule maintenance and good customer service at a reasonable price.
I had a great experience with Mike at Tenleytown Automotive. He was straightforward and honest about the repairs I needed and why, explaining each part in an easy-to-follow way, and his whole team was friendly and professional. I will definitely be returning in the future - thankful to have a DC mechanic I trust!
Just moved to the area and needed to have some work done on my car. Mike and his team were incredibly communicative throughout the whole process, going over every single finding, how urgent they were, and outlined the cost breakdown super clearly. Had a wonderful experience and will definitely be going back again for all future car needs!
Tenleytown Automotive has been keeping my 2001 Jeep Wangler road worthy for the past 6 years. Each time I take it in for a somewhat complicated repair, I leave excited because I get to drive it a bit longer. Appreciate their professionalism and zeal for the work they do. Great crew!
Mike went above and beyond to help me with multiple issues my car had. He is extremely knowledgeable and informative, respectful (not pushy), and went out of his way to help me. I will be coming back for any future needs!
Professional, knowledgeable, and fast, quality service. I came in for an emergency oil change. Not only did they fit me into their schedule the next day, but they performed a diagnostic that uncovered a number of "deferred maintenance" issues that needed attention. AND they said they could fix the handle on my…
The staff was friendly, but my main issue was never addressed. I brought the car in specifically for an oil‑pressure warning light and mentioned several times that I suspected the oil pressure sensor. Instead of checking that, the shop performed general maintenance and returned the car with the same warning light…
Everyone at Tenleytown Auto is so kind and helpful and they really take the time to thoroughly explain the services and repairs. They’re also so fast with their work and do an awesome job overall. Been going for over a year and have had nothing but exceptional experiences!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |