How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for steering & suspension repair
Clear ✕All 18 Google reviews tagged “Steering & suspension repair”
Great experience with Tenleytown. Mike offered clear communication on the inspection, timing, work required, and pricing. I had previously taken the vehicle to a dealership who quoted me over 2x the cost. Beyond the price, the communication I received from Tenleytown throughout the service and commitment to…
Have been in DC for about one week so far on a short-term work assignment, and a few days into my arrival, my car started making a concerning noise. Mike and the team at Tenleytown went out of their way to help diagnose the noise and also identify another critical safety issue that I previously had no idea about.…
Mike attended to my concern immediately. He was really nice and knows what he’s doing.
TLDR: Michael Frank, the Service Manager, and the team at Tenley Automotive have earned my trust, my business, and my 5-star rating. I was going to take a long trip in my 10-year-old car and asked our local station to give it a once over and let me know if there were any major issues that needed addressing. A list…
Brought my 20 year old car to Tenleytown Automotive, they did a great job recommending work that should be done. I will continue to bring my cars here, knowledgeable and honest.
I tried this place out, after getting tired of shlepping my 9-year old Subaru out to the Tysons Corner dealer for service. Proximity (less than a mile)and convenience were its main features to start. It’s unassuming, squeezed into an Exxon station, but surprisingly organized and professional. Computerized with…
I recently had to get quite a bit of work done on my 2010 Prius, and was so grateful for the honest pricing, thorough explanations, and ready answers to my questions. If you’re in the D.C. area, this is the place to go.
Couldn't be more pleased - a relief to find Mike and his team at Tenleytown Automotive. I built and restored cars with my neighbor growing up, so know enough to feel when I'm being taken for a ride. After many states and cities, so happy to find a shop that has clear communication, fair and transparent prices, no…
Superior customer service. Great communication and work. Convenience - a comprehensive report with photos to your phone and you can make payment on your phone. Excellent experience!
I think these guys are great. They have had ample opportunity to overcharge me and haven’t. I really like their online system seeing and approving work. They’ve always helped me out in a pinch. They’re in a random location but don’t let that worry you! Would recommend.
The quality of service and integrity of the service department is outstanding. My son’s car started to have issues and I needed to have his car repaired quickly before he left to head home at the end of the college semester. They not only diagnosed the mechanical issues but they included photos with diagnostic…
Clear, communicative, good value, always fits you in. I feel lucky to have them in our neighborhood.
I could not say enough amazing things about this shop. They are honest, professional and their actual job is top notch. They are extremely knowledgeable and you always feel comfortable with them. They are not there to break the bank but to really take care of the clients. I don't take my vehicles anywhere else and…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |
