How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for steering & suspension replacement
Clear ✕All 9 Google reviews tagged “Steering & suspension replacement”
Great experience with Tenleytown. Mike offered clear communication on the inspection, timing, work required, and pricing. I had previously taken the vehicle to a dealership who quoted me over 2x the cost. Beyond the price, the communication I received from Tenleytown throughout the service and commitment to…
I had several things done over the past months for maintenance on my 2004 Lexus GS430. They are always professional and pleasant to deal with. What like is they inspect and provide information on things that need to be done soon, and also about things that may need work in the future, but they do not push you or try to upsell. It’s an honest shop.
TLDR: Michael Frank, the Service Manager, and the team at Tenley Automotive have earned my trust, my business, and my 5-star rating. I was going to take a long trip in my 10-year-old car and asked our local station to give it a once over and let me know if there were any major issues that needed addressing. A list…
I recently had to get quite a bit of work done on my 2010 Prius, and was so grateful for the honest pricing, thorough explanations, and ready answers to my questions. If you’re in the D.C. area, this is the place to go.
Very thorough and great work. Took the time to explain everything to me. Happy with the price and attention to detail. Have one outstanding issue planned for a future visit. I will be using them for all my service needs.
Tenleytown Auto recently performed front end suspension work on my car. The service was expensive but seemingly a fair price. My car drove differently the minute I drove it off the lot after the work was done. For example, I noted stiff/sluggish shifting and metallic popping and clanking noises that weren’t there…
They worked late to finish the job on time after there was a delay in getting replacement parts.
The quality of service and integrity of the service department is outstanding. My son’s car started to have issues and I needed to have his car repaired quickly before he left to head home at the end of the college semester. They not only diagnosed the mechanical issues but they included photos with diagnostic…
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |
