How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORETenleytown Automotive
Washington, DC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 707 Google reviews
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Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Tenleytown Automotive for 8 kinds of job.
Tenleytown Automotive for tires
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I had a flat tire and a broken windshield after someone attempted to break into my car with me in it, so I was already dealing with a stressful situation. I didn’t have a spare tire at the time, so I went to Tenleytown Automotive in Washington, DC, to see if they could help. As soon as I arrived, Alex came out,…
Great experience with Tenleytown. Mike offered clear communication on the inspection, timing, work required, and pricing. I had previously taken the vehicle to a dealership who quoted me over 2x the cost. Beyond the price, the communication I received from Tenleytown throughout the service and commitment to…
Tenleytown Automotive was super responsive and easy to deal with, especially in that I was trying to get service quickly before a trip. They were great to accomodate.
My first time using Tenleytown Automotive, which I’ve wanted to check out since I live nearby. It was a small job, just mounting two tires, and everything was great - scheduling, timeliness, quality, and price. I’ll go back when I have something bigger!
Phil and his team took great care of me when I got a flat tire on the way to ballet class. Easy drop off and pick up. They helped me order a new tire and installed it the next day. They also rotated my tires without me having to ask for it. The whole thing was such a headache, but the team at Tenleytown automotive…
Tenleytown Automotive has been keeping my 2001 Jeep Wangler road worthy for the past 6 years. Each time I take it in for a somewhat complicated repair, I leave excited because I get to drive it a bit longer. Appreciate their professionalism and zeal for the work they do. Great crew!
Great customer service as well as service
Five stars without hesitation. I came into Tenleytown Automotive without an appointment after discovering a flat tire, and they were still kind enough to fit me in right away to patch and reinflate it. While I was there, I asked them to take a look at the oil since I honestly was not sure when it had last been…
Favourite place ever. Small town vibe familiarity, amazing bedside manner, incredible at explaining your options, best price for what seems like top tier service. Love them all.
I had a great experience with a standard oil change! They found a nail in my tire and were able to order a new tire fast and replace it. They never tried to upcharge me or sell me on extras I didn’t need. Very reasonably priced and honest.
Moved to DC 2 years ago and have gone to Mike and his team for all my automotive needs. They are very responsive and transparent throughout the entire process. I highly recommend going here.
This service station helped me with a predicament with my car several years ago, so when I was in another difficulty recently, I called them. They helped me again. I am very happy about that.
Great service as always. Kind and clear about costs.
Easy to book and service was super quick!
Fast, efficient, and honest are the best words to describe my experience with Tenleytown Automotive. They repaired an issue that I was left with following a mistake made by another mechanic (not associated with TA). The team explained the problem, offered solutions, and was very clear and upfront about pricing and…
I’ve been looking for a neighborhood shop for automotive service. I brought my car in for an oil change and a general assessment — a 2024 used car that I purchased last year. The Tenleytown team made it easy to schedule, emailed me a full report of their assessment, did the work quickly and were professional,…
Gustavo and the team took care of my emergency popped tire efficiently. They put on the spare and ordered a new one that I could get put on next day. Very reasonable service and excellent customer service.
Swift , professional service. Reasonable prices. They keep you informed. I have been working with them for years. Just great!
Knowledgeable, honest and so easy to work with!
I highly recommend this place! They offer truly excellent service. My car needed general maintenance and they provided a detailed report of everything it required. They completed all the necessary repairs in a very short time. Best of all, they were incredibly friendly throughout the whole process and kept me informed every step of the way
They were busy but got me in same-day to mount new tire. I appreciate the same-day service and fair price. Will be going back!
Expert, professional, reliable, courteous, prompt. They took the time to give me a detailed explanation of my car’s condition and approaches to maintenance and repairs, for this visit and moving forward. Like a grad-school course on automotive strategy. A+
Couldn't be more pleased - a relief to find Mike and his team at Tenleytown Automotive. I built and restored cars with my neighbor growing up, so know enough to feel when I'm being taken for a ride. After many states and cities, so happy to find a shop that has clear communication, fair and transparent prices, no…
great guys, honest and the work was top notch! Highly Recommend!
Excellent car service. The work was done quickly and accurately. I will recommend to my friends! Thank you very much!
Left with feeling they truly care about their customers. Were polite friendly did thorough inspection of my vehicle in for 6 month check up. All was done in timely fashion. I highly recommend their services
I have been thrilled with the service, friendliness and know-how of this team since moving to Tenleytown last year. They earn my highest level of trust and thanks!
I think these guys are great. They have had ample opportunity to overcharge me and haven’t. I really like their online system seeing and approving work. They’ve always helped me out in a pinch. They’re in a random location but don’t let that worry you! Would recommend.
Great team! They make it easy to schedule an appointment and identify what work needs to be done. They worked very fast, and I’ll definitely bring my car back here in the future.
Dropped car off without appointment at 8 am. and work was finished by 4 pm. Great, complete service. Explained why car needed rotors too. I was skeptical because I’m an old motorhead. Will definitely be darkening their doorway again albeit next time with an appointment.
Highly recommend Tenleytown auto. I just bought a car and took it here because they had great reviews. They very quickly identified issues that needed to be fixed and some that were just recommendations. I really liked how I could approve work online in just a few clicks and the work was done in a day.
Repair garage is excellent. Quick turnaround and great communication. They tell you what you need to fix right now, and don't push you to fix/replace things that are inessential.
I’ve been going to them for a few years now (both at their old and relatively new place). Each time I get the same great service. Last year I went in for major maintenance and was impressed by the detailed breakdown they provided (especially since they highlighted what was urgent and what could wait). A few days ago…
Fast & efficient!
My second experience with this business was as positive as the first -- professional, knowledable, and friendly. Over the phone appointment process went well, as did checking in our car for service. Particularly helpful was the emailed assessment of the car by the technician -- detailed and graphically easy to…
This is just the greatest garage. The guys do excellent work. They are so friendly. Their charges are very reasonable.
Had gotten a flat and needed the tire patched and put back on. Drove up and they fixed it in under 10 mins for $33. Explained everything to me, showed me the nail that had lodged in my tire, and were generally really funny guys. It's always a gamble going to get car work done as a young female, but they walked me…
Clear, communicative, good value, always fits you in. I feel lucky to have them in our neighborhood.
I stopped at the Exxon to put air in the tires of my car (it looked like one was really low) and one of the guys working at Tenleytown Automotive came over, asked if I needed air, directed me to move the car over to the body shop area, and then a host of mechanics gathered around to offer a diagnostic. (The tire was…
I ended up here because it was the closest option after I got a flat tire and I was really impressed with how professional and quick the service was. A very nice change from other mechanics I've gone to in the district. They made a frustrating experience into a painless and not-too-expensive one.
Took care of all my issues
I had a fantastic experience with Tenleytown Automotive yesterday. I pulled in with a tire low on air for the second time in three days—not even knowing they were there, just looking for an air machine. They found the leak, repaired it, and had me on my way in less than ten minutes for a great price. Super friendly,…
Tenleytown Automotive is an excellent car repair spot with good prices, honest and reasonable management and excellent mechanics. Phillip is a great guy and very conscientious about his services. Unbeknownst to him (or me), one of his mechanics (let go since then) stripped a bolt/hub, putting one of my tires back…
Great, friendly service, didn’t try to sell me anything on top of what was clear I needed
Great customer service!! Professional and pleasant staff!! Thank you guys for the great work!!
Tommy and his team were absolutely the best! They were nice, helpful, attentive and capable. They put my spare tire on for me and ordered me a new tire and it was ready the next day. I would recommend them to everyone and use them again
These guys are great!! Reliable, friendly, and eager to explain what is wrong and give you options.
Prompt friendly service. They made you feel welcome and in good hands. I would go there again even if I were living across town and not in the neighborhood.
Wells
I could not say enough amazing things about this shop. They are honest, professional and their actual job is top notch. They are extremely knowledgeable and you always feel comfortable with them. They are not there to break the bank but to really take care of the clients. I don't take my vehicles anywhere else and…
One of my joys is supporting local business. Another is having a well-running car. My car is a beaut, 16 years old and doesn't look it. I prioritize maintenance, and these mechanics are on my side. I really appreciate the care and customer service at Tenleytown Automotive. From the moment I arrived to the retrieval…
I came in to Tenleytown Mechanic about a year ago to get an oil change and diagnose and fix a problem I was having with my car. I moved out of state now but if you're looking for a place around the DC area for a good mechanic; go here! I spoke to Mike when I went in and he was very helpful. The whole team at…
My daughter needed her tire replaced/repaired. She was out of town so I called this establishment. I spoke with Jermaine. He was patient, kind, and understanding. Today my daughter took her car in. They repaired her tire rather than charging her for a new tire. This is small town care in a big city. Thank you…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 106 | — |
| General repairs & maintenance | 81 | — |
| Tires | 62 | — |
| Air & cabin filter replacement | 36 | — |
| Brakes | 34 | — |
| Auto maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Wheel alignment | 26 | — |
