How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for ant extermination
Clear ✕All 241 Google reviews tagged “Ant extermination” · showing 140
Terminix is my service provider for both quarterly pest control and annual termite inspection. My technician is David Bass. I truly think he is one of the best in the business. He catches and treats small things that I had not even noticed - I think that is why I never have any issues! I highly recommend him -…
David goes far beyond in providing great service, educating me & completing every detail. We feel truly fortunate to have his expertise. Thank you
The technician informed me what services he performed.
Excellent 👍OUT standing service and great service man
The technician was extremely professional and helped us understand the process fully while also listening to our complaints and fixing our issue!
Joshua is exceptional. Always communicates early to ask about specific needs/concerns. Professional and courteous delivering an outstanding service every time! Absolutely the best!!
Very responsive technician and excellent service.
Jonathan was terrific. Knowledgeable, personable, professional. He listened to my concerns, dealt with the problem at hand then recommended future options. He even scheduled my termite inspection. Thank you Jonathan.
We had a different pest control company before Terminix. So glad we changed to Terminix. Our technician, Wesley, is friendly and does an outstanding job.
UPDATE: WILDLIFE EXCLUSION I'm happy that Terminix has packages available for intrusive wild critters. Since we already trust Terminix for pest control we decided to sign up for wildlife exclusion package. Couldn't thank "Chris the trainer" enough for the work done, his professionalism, and thinking outside the box…
My Technician is Shannon. Very detail and professional. Very grateful for the service.
Wonderful service. Excellent communication. Very prompt and reliable.
Jose did s great job today treating for ants. He was friendly, professional and efficient! Thank you, Jose!
Josh was and is our Bug Man he's an awesome young man very respectful and knowledgeable explaining different things to us and did an amazing job taking care of our ghost ant problem inside the house and also sprayed all around the outside of our house. Josh called Alexus to come out to do a termite inspection and he…
So far I have been very impressed with Terminix . Representatives are professional, knowledgable and willing to answer all my questions.
Awesome job.
I always get the best service from Jose.
Stephen does a wonderful job, is knowledgeable and thorough. You feel comfortable with him. He continuously exceeds my expectations.
No mecer had any problems or bugs with terminix always willing to work with you !
The technician is professional and flexible as I have pets and a rental property with pets it is very important that they they are a priority. He is patient while I shuffle them to a safe place while he is treating the inside and outside of the property's. He always makes sure that I understand what he has done and…
Was very easy to schedule and David did a very thorough job!
Terminix has always done a great job for us. David Bass is a top notch service technician!
Excellent service and full service pricing. The price was worth all the services Terminex provided.
David does an awesome job and makes sure to address all concerns. The price keeps going up and it's starting to not be worth the value anymore so I might switch to another company
Joshua was great and on time and Communication was great
I don’t remember the young ladies name, but she was very informative very friendly. We look forward to having her serve our home. She did a great job.
I've had great service for 6 years
Incredible service and incredible techs. They are hands downt he best in Polk Country
David was extremely helpful
The guys are always great and ask if I have any concerns
Octavio was our technician. He was friendly and did a thorough job. He notified ahead of time when he was going to be here and he showed up on time.
It's nice to see that he knows what he's doing, and lets us know. I enjoy seeing him pull up because I know we will be totally taken care of.
Shanon is amazing !!!
Great service. Very personable tech. Very conscientious and thorough.Very prompt and efficient. Josh is great.
Steve is great. I pointed things out (bees’ nest and grease ants) and he took care of them right away.
Great job
🌿The Technician Joshua was wonderful, he worked with me to accommodate the things I asked for explained what he was doing and the reason for doing it, Terminex Has a staff of friendly, qualified and experienced technicians willing to help you resolve all your pest control needs. TERMINIX is a good quality and value…
The inspector was awesome
Contracted to clean cobwebs, however, they refused to clean them over our pool. I guess they are afraid of water. They said someone fell in so they stopped doing it. That didn’t change the price though.
David does a great job of keeping us informed
I have been using Terminix for many years. Their prices are good and the service is excellent
My home is thoroughly inspected for insects and serviced. Octavio has been my pest control technician and has always done an excellent job! Terminix strives for excellent customer service and communication is great. They have always made sure that my concerns are addressed and the outcome has always been positive. I…
I've used Terminix for many many many years...no plans to change...anyone who comes to my house is always courteous and friendly.
Customer service is outstanding oh, excellent communication on time and personable. Jessie Short has been an excellent customer service representative thank you for his time and service.
Great service. They come every three months and I have no critters in my home. The worker is almost always the same person and is super friendly and does a great job. 👏
Exterminator is curtíos and knowledgeable in answering questions. He is also very punctual.
Our Terminix Service Technician is the main reason we stay with Terminix. He is very friendly and helpful anytime we have questions or concerns.
Octavio always does a great job and is very pleasant.
Fred Perkins is a great technician. He's always friendly and respectful. Does a great job too, I rarely see pests in my house.
Octavio, our service tech, does a wonderful job. He is very polite and professional and sends follow up communications after his visits. It is clear that he cares about his clients. I would highly recommend Terminix because of the great experience I had.
Technician is outstanding.
Fred is amazing. A wonderful communicator and does fantastic service. My house is always protected.
I’m in Davenport and Johnathan is always on time and keeps an open line of communication. I haven't seen any ants since the start of his service. He is always clean and super friendly. Would recommend 100%.
used raid to control tiny ants that would show up in my kitchen & bathroom but that was only a temporary fix... since I tried Terminix about 5 years ago haven't seen any ants or any other insects at all! TOP NOTCH!
David Bass is my technician and he is absolutely amazing. He listens to my concerns and takes care of my pests. Thanks David!
We have had Terminex for over 10 years. The technicians are always friendly and prompt. They listen to concerns and are very responsive. We recently added Termite Protection and Exclusion due to some neighborhood issues. We live in central Florida so this is always a big concern. Mike H. is always fantastic to deal…
Great job Elise.
Jose was very professional and very polite.
I have been very happy with terminix, thanks to David Bass. David has been my technician for 7yrs, he is very professional and attentive to what my yard and house needs. Thank you David Bass for all your hard work.
Good quality service. My Plant city technician, Jessie Short, was very professional and courteous. He’s been a great help keeping bugs away from the family.
Mr. Shannon always assess’ and treats the problem right away and also offers suggestions to keep the problem away. He is always helpful and responsive.
I switch to another pest control service after using terminex and instantly regretted it. Switched back as soon as I could.
Great customer service. He explained the process in great detail.
Excellent service received from this Vendor! Very professional interaction with Customer Service representatives and service technician. Very pleased with the quick response to my pest control need.
The service man was very friendly and polite. He was quick and thorough, and in just 3 days I have seen a massive reduction of pests.
Terminix seems willing to keep coming till our pest problem is resolved. Our old pest control could not rid us of our German roaches. Terminix kept coming back till they were gone. It's been three years now without a roach in sight. Hooray!
Amazing service! Kelsy was very knowledgeable and her customer service was impeccable. Keep up the great work!
Great service.
Had hundred of small German roaches in the kitchen and in short time they were all gone Great service
Our technician Wesley is very professional and courteous. He does a great job. .
Very attractive of our ant problem.
Very good 👍, no more roaches inside my house.
Bugs and Ants controlled immediately
Worked with them 6+ months and All of the employees have been kind/helpful and have gone above and beyond to help me with my issues.
No comment
Our technician Fred Perkins arrived on time. He listened to our pest control issues and followed through. He was prompt and friendly.
I live in a community and we share drain lines which lead me to getting roach infestation. I initially called them in Feb to have them exterminate 1st guy came out didn't spray much had to come back a week later. Not much more done. I called a month later a different guy came out. Sprayed a couple times and low-key…
The service technician was great. So far two days later all is good.
Very professional. We are in the middle of renovating our home inside and he worked around everything. He also communicated every step as he was performing them.
thumbs up to Jose R.
Teechnician was fast and courteous.
They had to come back to spray multiple times because the bugs never died. They also did not want to spray in the areas where I told them there was a lot of activity. One technician said they should only spray outside the hose, and another said they should spray inside. This place needs to offer consistent training.
Awesome. Excellant
The technician was great, very polite, professional, on time, and let me know when he was coming. Plus I think he took care of the problem.
My Technician Fred is awesome and Terminx service is great. My cockroach problem was horrible but after 2 treatments the amount of bugs diminished considerable. I still see some but this is Florida so I expect that. Terminx is the heist exterminator company I ever used and Fred is a 5 star tech
Good experience
Great job!
They treat a lot of bugs and rodents. I use pest control preemptively so I'm not sure how quickly they work, but I do know they keep the pests away. But the technician that came to our house was polite, punctual, through and knew what he was doing and talking about. He was also able to get a wasp nest on a very high…
Felix is great! He's so friendly, nice, and helpful. When we first moved into our house in FL, we had tons of spiders, which Felix informed us we're mostly black widows. Us having a curious little dog, this definitely was concerning. But after the first treatment, and quarterly subsequent treatments, we rarely see…
Our technician, Thomas, was amazing! I only wish there was a way to request him for future calls. He was just so polite and careful of all our property and where the animals stayed. He explained everything very thoroughly and was extremely professional. Although it's only been a couple days I haven't seen a single…
Always come when appt. Scheduled. Do a thorough inspection, and leave me a copy of findings. Can't beat that.
The service personnel have always proved to be attentive, courteous and efficient. Jose Rodriguez deserves special commendation for his consistently exceptional service.
Brandon is the best! Very caring and thorough.
I have been using Terminex for years. They have taken care of all of my issues and with the maintenance plan, we have not had any more problems with termites, carpenter ants or roaches.
Our service technicians, Jacob and Joshua, were very thorough and very detailed. They both explained in detail what they did and sent us a report with picture via email listing the chemicals they used and any activity they observed such as the ant piles they found in the yard and the spiders in the garage. We are…
Its ok.
Just regular routine bug control. Have not had any serious issue since using terminix...Highly recomend.
👍
Our tech was great and very thorough. He is professional and very nice
Superb service!
I have used Terminix for both termite and general pest protection for 6 years now. They have always been extremely responsive when I've had a question or issue. They are not the cheapest service in town but they are a GREAT value! I highly recommend them for any pest control needs you might have.
Very satisfied with the level of service, the technician Jacob Castro was very polite and professional, he addressed all my issues around the house.
Great protection for lawn and home from all kinds of pests. I was having a problem with ants from a neighbors yard that were making the back yard unsafe for my family and animals. They are also helping to protect our home from termites and the tenting that we have seen recently in the neighborhood. Our technician…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
