How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for bug & insect extermination
Clear ✕All 182 Google reviews tagged “Bug & insect extermination” · showing 80
Joshua our technician communicates great ever time he comes, we have 3 dogs so it’s nice to get a heads up and he does a great service on our home. We’ve had 3 treatments now and I am very pleased with the decrease bug activity. Living on a lake allows a lot of bugs and it’s nice to see less.
Terminix is my service provider for both quarterly pest control and annual termite inspection. My technician is David Bass. I truly think he is one of the best in the business. He catches and treats small things that I had not even noticed - I think that is why I never have any issues! I highly recommend him -…
Excellent service
One of the nicest guys the Technician was early for my appointment ..awesome! He explained everything he was at my home to do. He was polite & conscientious in all interactions . Joshua, went right to work and explained what he was doing and gave me tips to insure that myself & my pets were safe. All around great…
Jonathan was very respectful and very knowledgable. Answered all questions and concerns .
Great service. Our guy Josh did an exelent job.
Shanon is very through and informative, when he comes he always provides exceptional service!
Terminix has wonderful employees who really care about the service they provide to be successful.
David goes far beyond in providing great service, educating me & completing every detail. We feel truly fortunate to have his expertise. Thank you
Fred Perkins is the best and Terminex has saved our house from so much, termites, fire ants, roaches, spiders etc. We have been with this company since 2008, I hope this tells everyone how good they are. Thanks Fred!
Excellent 👍OUT standing service and great service man
The technician was extremely professional and helped us understand the process fully while also listening to our complaints and fixing our issue!
Jonathan Delmas did an excellent job addressing all my concerns.
Joshua is exceptional. Always communicates early to ask about specific needs/concerns. Professional and courteous delivering an outstanding service every time! Absolutely the best!!
Everyone is very professional & customer service oriented.
Technician was attentive and knowledgeable and always does a thorough job. Techs name is Felix Rodriguez burrero
We had a different pest control company before Terminix. So glad we changed to Terminix. Our technician, Wesley, is friendly and does an outstanding job.
Wonderful service. Excellent communication. Very prompt and reliable.
Everyone that has serviced my home have all been very professional and courteous. After each visit you get a full report of the service along with pictures emailed to you within a timely manner in addition to a text before they come out and another one immediately after.
Wesley outstanding job
A great job done, as usual.
Stephen did a great job and keeps us informed.
Jose did s great job today treating for ants. He was friendly, professional and efficient! Thank you, Jose!
Kelsey takes great care with her customers and great pride in her work
Terminix is a great company! Shannon our tech only makes the company stronger. He is a great communicator, hard worker and truly cares about his customers. He is a strong company asset which is a dwindling thing in today’s workforce.
Chris Fromer is an exceptional service technician for Terminix. He communicates very well, he responds promptly to any texts or phonecalls, and he knows what he’s doing and does it thoroughly and quickly. On top of all that, he is one of the most polite & courteous service people I have ever encountered. Kudos to Chris.
So far I have been very impressed with Terminix . Representatives are professional, knowledgable and willing to answer all my questions.
Our tech Shanon was awesome. Very informative and friendly. We’ve been using terminex for a long time and couldn’t be happier with their service.
David was awesome outstanding technician!!! and Don went out of his way to get everything set up to fit my schedule and budget
I’ve been using Terminix for several years, and the level of service continues to stand out every single time. Lazario and Ben helped me choose and purchase the Thermacell system, and that was absolutely the right call. Lazario has been incredibly responsive and helpful beyond the sale — always available to answer…
Awesome job.
Prompt service and friendly demeanor. Joshua always take excellent care of us. He goes above and beyond knowing that I am allergic to Bee/Wasp sting.
We have been very satisfied with the pest control services provided by Terminix. Our service technician, Octavio Baez, is outstanding!
Our service tech was very through! Showed up on time.
My service man Johnathon is amazing. He spends the time to explain what my issue is and best way to resolve it. When I see unwanted guest he books me a fast appointment to return, if necessary.
Was very easy to schedule and David did a very thorough job!
Excellent service and full service pricing. The price was worth all the services Terminex provided.
Nicole did an excellent job on our home inspection. She was very pleasant and respectful of our home and our time. Thank you
David Bass is an excellent Tech! He is very detailed when inspecting and treating the home. He always let's us know what he found and also gives great advice to help prevent issues related to insects. Overall, I am happy with the service and the customer service.
Elier Serrano did an excellent job! He was on time, did a thorough inspection, and was friendly snd professional.
David is amazing! He always explains everything and does a great job! We had him as our service tech at our last home. We would love to have home again. We were so glad that he was assigned to us today!!! He’s really the reason we stayed with Terminix
Very happy with Termenix.
Our Terminix rep, David Bass, does a great job and is such a pleasure to work with. He's always ready to take care of any insect problems and answer our questions.
I don’t remember the young ladies name, but she was very informative very friendly. We look forward to having her serve our home. She did a great job.
Shanon has always done an excellent job. He’s very detailed, professional and goes beyond any expectations.
Jesse is a very wonderful technician. He knows his job and he does well. He’s very compassionate about your needs. Yeah, I would recommend him and Terminex to anybody fact, my son uses you and Jesse is Zyrtec.
Overall service of inside and outside of house. Technician(Octavio) that services my house is the best.
Incredible service and incredible techs. They are hands downt he best in Polk Country
I would like to extend my heartfelt gratitude to David Bass for his exceptional work in ensuring that my family’s home is free of bugs, both inside and out. His professionalism and expertise have truly made a difference. Not only is David always friendly and approachable, but he also keeps me informed every step of…
Joshua Gwynne services our home. He is so informative and communicated well as to why and where he is treating. After treatment, he sends not only the name of the products he is using, but how long to keep pets away. Joshua has always texted us the day before his visit to see if we need anything done inside so we…
Don did a great job setting up our mosquito deterrent machine
Octavio was our technician. He was friendly and did a thorough job. He notified ahead of time when he was going to be here and he showed up on time.
It's nice to see that he knows what he's doing, and lets us know. I enjoy seeing him pull up because I know we will be totally taken care of.
David Bass is amazing. Always able to help when needed. Is on time and quick with his work. Highly recommend
We've been using Terminix for 4-5 years, always great service, the friendliest techs, and great communication.
Great service. Very personable tech. Very conscientious and thorough.Very prompt and efficient. Josh is great.
Wesley is always my go to terminix man. He is very professional. Always takes into consideration my exotic birds and my German shepherds dogs. Always reassures me if I have any trouble to give him a call. Which I've never had to do that. Great service.
Steve is great. I pointed things out (bees’ nest and grease ants) and he took care of them right away.
Shanon is very professional and conscious of his service, always on time and detailed.
Wesley, our tech, was very thorough with removing wasps nests and spider webs. Because of the extent of spiders present, he sprayed everything extremely well, then returned the following week to repeat the process. Now, we feel better about enjoying our patio and being free of pests.
Professional, always have had very great service and David is great at what he does.
🌿The Technician Joshua was wonderful, he worked with me to accommodate the things I asked for explained what he was doing and the reason for doing it, Terminex Has a staff of friendly, qualified and experienced technicians willing to help you resolve all your pest control needs. TERMINIX is a good quality and value…
Kelsey was amazing! Thank you for your great customer service and explaining the service provided. You have provided me with peace of mind knowing my family will be taken good care of! Thanks a million!!
Jesse Short is a great technician! He works the Plant City area. Jesse always lets me know when he is going to be visiting our house, checks with me while he is here to make sure I have no insects in the house and then let's me know once he is finished and what he found. I cannot ask for better service!!
Very polite
Technician was exceptional
Great Service
Good results
My home is thoroughly inspected for insects and serviced. Octavio has been my pest control technician and has always done an excellent job! Terminix strives for excellent customer service and communication is great. They have always made sure that my concerns are addressed and the outcome has always been positive. I…
I've used Terminix for many many many years...no plans to change...anyone who comes to my house is always courteous and friendly.
We have NO bugs or pests around or in our home :)
Octavio has been very knowledgeable and proactive with his craft. His quality of work and attention to detail is unmatched. I really appreciate their due diligence.
Tech has great attitude, always responsive and on time! Jessie in Plant City is my technician, great person to work with!
Our Terminix Service Technician is the main reason we stay with Terminix. He is very friendly and helpful anytime we have questions or concerns.
Fred Perkins is a very nice guy and shows concern of any problems you have at your property .
Very respectful very helpful very informative on their knowledge of termites if I ever sell my house I will have that bond to pass on to the next buyer Josh and Michelle were very thorough. Checking my bait station.
Fred Perkins is the best tech we have ever had. So professional, kind and efficient. Our experience with Terminix through Fred has been 💯
They are very dependable. 5 stars!
Jonathan is my tech and communicates before and after with a good service detail.
My service tech Stephen is the BEST! Very personable, professional, on time, and always takes care of my concerns.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
