Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Terminix is better than 89% of rodent control.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Terminix is better than 82% of rodent control.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Terminix is better than 90% of rodent control.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Terminix is better than 90% of rodent control.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Terminix is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Terminix is better than 98% of rodent control.A
98
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for flea & mite extermination
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$125–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%
All 59 Google reviews tagged “Flea & mite extermination” · showing 40
Trish13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Our technician is Wesley Davidson. Very good at his job!!
Paid $100–120Reasonable priceFlea & mite extermination
KathleenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
So far I have been very impressed with Terminix . Representatives are professional, knowledgable and willing to answer all my questions.
Not sureHome inspectionTermite inspectionTermite extermination
QuestLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Ive had 2 people come out and they have answered all my questions and have been super helpful!
Paid $200+Reasonable priceFlea & mite extermination
BarbLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Terminix has always done a great job for us. David Bass is a top notch service technician!
Hornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Bonnie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Excellent service and full service pricing. The price was worth all the services Terminex provided.
Paid $200+Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
john11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
I've had great service for 6 years
Paid $80–100Reasonable priceRodent exterminationTermite inspectionSpider extermination
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Incredible service and incredible techs. They are hands downt he best in Polk Country
Home inspectionHornet & wasp exterminationRodent extermination
MistyLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We've been using Terminix for 4-5 years, always great service, the friendliest techs, and great communication.
Paid $120–140Reasonable priceFlea & mite exterminationBug & insect extermination
Papichulohowie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Carlos Fernandez has always been always helpful , respectful & the most humane person to talk to and hes very understandable especially being a bilingual person with a elderly mother much respect and deserve a raise for Carlos Fernandez in my opinion
Paid $200+Great priceHome inspectionRodent exterminationTermite inspection
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Jose Rodriguez always does a fantastic job on my homes. Very professional. I love that I always get a text or call before his arrival and then again after service is complete. ! Thanks for always providing the best service.
Great priceFlea & mite extermination
TinaLocal Guide · 147 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Octavio always does a great job and is very pleasant.
Hornet & wasp exterminationFlea & mite exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Diego14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★
Cordial atención. Muy profesionales
Flea & mite exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Eve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Jose was very professional and very polite.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Quality+ Professionalism
Sary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Great customer service. He explained the process in great detail.
Ant exterminationBat exterminationBed bug extermination+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
John the manager is a stand up guy and Felix did an awesome job!
Cockroach exterminationFlea & mite exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
tomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Always great service.
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
PabloLocal Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very good 👍, no more roaches inside my house.
Ant exterminationBed bug exterminationBee extermination+ Responsiveness+ Punctuality+ Quality
ConcernedLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Annual service for years.
Flea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Ana-Lucia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I appreciate the same service technician being the one to come to my house every time. It allows for him to know my concerns and check back with me about any new or on-going issues as well as know what spaces in my home are most common for bugs to hang out. He’s attentive and communicates thoroughly prior to the…
Bug & insect exterminationFlea & mite exterminationSpider extermination
MichaelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Wesley was super friendly and was able to answer all my questions while also recommending a few things for our house that I had not noticed before.
Bug & insect exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
rueLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Ever since I have had Terminix I have been roach/ bug free. I also use their Mosquito service. I have notice a 99.9% decrease in mosquitos ever since I have hired Terminix. Works Great!
Bug & insect exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
JuliaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Awesome. Excellant
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Don7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
The technician was great, very polite, professional, on time, and let me know when he was coming. Plus I think he took care of the problem.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tammy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
This is my third use of Terminus and I'm very satisfied with the issues at hand.
Cockroach exterminationFlea & mite exterminationRodent extermination+ Responsiveness
Alice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Courteous and thorough
Flea & mite exterminationHornet & wasp exterminationTermite extermination+ Responsiveness+ Punctuality+ Quality
Gloria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
My Technician Fred is awesome and Terminx service is great. My cockroach problem was horrible but after 2 treatments the amount of bugs diminished considerable. I still see some but this is Florida so I expect that. Terminx is the heist exterminator company I ever used and Fred is a 5 star tech
Ant exterminationCockroach exterminationFlea & mite extermination
MikkiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
I have used Terminix for both termite and general pest protection for 6 years now. They have always been extremely responsive when I've had a question or issue. They are not the cheapest service in town but they are a GREAT value! I highly recommend them for any pest control needs you might have.
Ant exterminationCockroach exterminationFlea & mite extermination
luis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceTermite inspectionTermite exterminationSpider extermination
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Rating only, no written review.
Paid $40–60Reasonable priceRodent exterminationFlea & mite exterminationGeneral pest inspection
E5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Rating only, no written review.
Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Bonnie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Rating only, no written review.
Paid $80–100Reasonable priceHome inspectionHornet & wasp exterminationTermite inspection
Jaime1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
OverpricedHornet & wasp exterminationSpider exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Spider exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
E.A.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Hornet & wasp exterminationRodent exterminationTermite inspection+ Responsiveness+ Punctuality+ Quality
EdwardLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationCockroach extermination+ Punctuality+ Quality+ Value
Terry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★
Rating only, no written review.
Cockroach exterminationFlea & mite exterminationHornet & wasp extermination+ Professionalism
Rolando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Amanda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Ant exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Victor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
Rating only, no written review.
Ant exterminationBee exterminationBug & insect extermination+ Punctuality+ Professionalism
Price
$101-9% vs typical rodent control
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 64%Overpriced 7%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
