How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for general pest inspection
Clear ✕All 298 Google reviews tagged “General pest inspection” · showing 20
Technician David Bass does a great job with quarterly pest control. However Prices continue to increase every year and should be discounted for a customer like me with 4 service agreements; 22 years as a customer paying out over $35,000 to Terminix for services and being a retired Army veteran. I have asked for…
Good Company ! Joshua went above and beyond.
David was on time, professional and did a great job. I feel secure in his services to protect us from bugs. He always goes above and beyond. Today he made sure a package was secure for me.
Terminix is my service provider for both quarterly pest control and annual termite inspection. My technician is David Bass. I truly think he is one of the best in the business. He catches and treats small things that I had not even noticed - I think that is why I never have any issues! I highly recommend him -…
Excellent service
David goes far beyond in providing great service, educating me & completing every detail. We feel truly fortunate to have his expertise. Thank you
Excellent 👍OUT standing service and great service man
Excellent service. My technician was able to come and service the house very quickly with exactly what I needed. Jonathan Thomas did a great job. He and I had a conversation so that I could Express any concerns that I had. He quickly remedied any issues and did a thorough treatment.
Terminex Josh goes Above what is required, Great friendly professional service of pests. Whether it is inside the house or outside always a pleasure to have this professional service.
Joshua is exceptional. Always communicates early to ask about specific needs/concerns. Professional and courteous delivering an outstanding service every time! Absolutely the best!!
Very responsive technician and excellent service.
I have been using terminex for years and my technician shannon is always courteous and reliable
The overall service is good. The Pricing structure has increased significantly over the years. I may need to reconsider going forward.
Octavia gives the best service for Terminix
David Bass has always been punctual and helpful. He communicates well and keeps me informed of arrival time and results. Really enjoy working with him.
Excellent service
I'm very happy with Terminix about the service they provide in my house, from the beginning I contract this company for a problems with ants inside of my house and basically from the first services they solution my problem. David Bass my tech from the beginning is a very professional, everytime he came to make the…
I highly recommend Terminix based on the great customer service we received. From the first phone call, scheduling was quick and easy, and everyone was friendly and helpful. Our technician, Wesley, was amazing. He was knowledgeable, professional, and very polite throughout the visit. He took the time to answer our…
Always courtious technician, we have no pests!
UPDATE: WILDLIFE EXCLUSION I'm happy that Terminix has packages available for intrusive wild critters. Since we already trust Terminix for pest control we decided to sign up for wildlife exclusion package. Couldn't thank "Chris the trainer" enough for the work done, his professionalism, and thinking outside the box…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
