How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for general pest inspection
Clear ✕All 298 Google reviews tagged “General pest inspection” · showing 60
Technician David Bass does a great job with quarterly pest control. However Prices continue to increase every year and should be discounted for a customer like me with 4 service agreements; 22 years as a customer paying out over $35,000 to Terminix for services and being a retired Army veteran. I have asked for…
Good Company ! Joshua went above and beyond.
David was on time, professional and did a great job. I feel secure in his services to protect us from bugs. He always goes above and beyond. Today he made sure a package was secure for me.
Terminix is my service provider for both quarterly pest control and annual termite inspection. My technician is David Bass. I truly think he is one of the best in the business. He catches and treats small things that I had not even noticed - I think that is why I never have any issues! I highly recommend him -…
Excellent service
David goes far beyond in providing great service, educating me & completing every detail. We feel truly fortunate to have his expertise. Thank you
Excellent 👍OUT standing service and great service man
Excellent service. My technician was able to come and service the house very quickly with exactly what I needed. Jonathan Thomas did a great job. He and I had a conversation so that I could Express any concerns that I had. He quickly remedied any issues and did a thorough treatment.
Terminex Josh goes Above what is required, Great friendly professional service of pests. Whether it is inside the house or outside always a pleasure to have this professional service.
Joshua is exceptional. Always communicates early to ask about specific needs/concerns. Professional and courteous delivering an outstanding service every time! Absolutely the best!!
Very responsive technician and excellent service.
I have been using terminex for years and my technician shannon is always courteous and reliable
The overall service is good. The Pricing structure has increased significantly over the years. I may need to reconsider going forward.
Octavia gives the best service for Terminix
David Bass has always been punctual and helpful. He communicates well and keeps me informed of arrival time and results. Really enjoy working with him.
Excellent service
I'm very happy with Terminix about the service they provide in my house, from the beginning I contract this company for a problems with ants inside of my house and basically from the first services they solution my problem. David Bass my tech from the beginning is a very professional, everytime he came to make the…
I highly recommend Terminix based on the great customer service we received. From the first phone call, scheduling was quick and easy, and everyone was friendly and helpful. Our technician, Wesley, was amazing. He was knowledgeable, professional, and very polite throughout the visit. He took the time to answer our…
Always courtious technician, we have no pests!
UPDATE: WILDLIFE EXCLUSION I'm happy that Terminix has packages available for intrusive wild critters. Since we already trust Terminix for pest control we decided to sign up for wildlife exclusion package. Couldn't thank "Chris the trainer" enough for the work done, his professionalism, and thinking outside the box…
David Bass is my technician and he always lets me know when he is coming and if I have any issues during his treatment.
Fair price. Good communication. Good people.
My Technician is Shannon. Very detail and professional. Very grateful for the service.
Wonderful service. Excellent communication. Very prompt and reliable.
Everyone that has serviced my home have all been very professional and courteous. After each visit you get a full report of the service along with pictures emailed to you within a timely manner in addition to a text before they come out and another one immediately after.
Our tech, David Bass is always on top of all our needs. He knows what "bugs" me and always takes care of it. He's familiar with the house, the yard, and our animals. Terminex is lucky to have him...and so are we.
Wesley outstanding job
Stephen Remish is an excelent technician. He explains and answers all my questions. Thanks so much
Technician was able to come at a good time. He informed me of what he did, and answered my questions to my satisfaction. Overall, his service today was definitely 5-star.
Stephen did a great job and keeps us informed.
Jose did s great job today treating for ants. He was friendly, professional and efficient! Thank you, Jose!
Joshua is a great technician. He’s always on time, courteous, respectful, friendly. ,and does a professional job.
Kelsey takes great care with her customers and great pride in her work
Elier has been consistently excellent in the performance of our contracted services with Terminix. He is polite, professional, prompt, and precise. We appreciate all he does for us.
Chris Fromer is an exceptional service technician for Terminix. He communicates very well, he responds promptly to any texts or phonecalls, and he knows what he’s doing and does it thoroughly and quickly. On top of all that, he is one of the most polite & courteous service people I have ever encountered. Kudos to Chris.
So far I have been very impressed with Terminix . Representatives are professional, knowledgable and willing to answer all my questions.
Wesley always does a fantastic job at our house. He is the best & such a nice man! Again today Wesley was here & as always does a great job.
Very prompt and thorough. Our tech was very friendly and answered all my questions!
David was awesome outstanding technician!!! and Don went out of his way to get everything set up to fit my schedule and budget
Awesome job.
Prompt service and friendly demeanor. Joshua always take excellent care of us. He goes above and beyond knowing that I am allergic to Bee/Wasp sting.
I always get the best service from Jose.
Terminix quarterly pest control service is effective, and quarterly pest control techs are courteous and professional. John Mason, our tech today, did a great job and earned a 5/5 review!
Wesley is awesome and very thorough - we always appreciate him taking time to share information and answer our questions
The associate was very friendly and thorough. I appreciated her knowledge and personality. The effectiveness of the product is why I am a returning customer!
My service man Johnathon is amazing. He spends the time to explain what my issue is and best way to resolve it. When I see unwanted guest he books me a fast appointment to return, if necessary.
The technician is professional and flexible as I have pets and a rental property with pets it is very important that they they are a priority. He is patient while I shuffle them to a safe place while he is treating the inside and outside of the property's. He always makes sure that I understand what he has done and…
Was very easy to schedule and David did a very thorough job!
Terminix has always done a great job for us. David Bass is a top notch service technician!
Johnathan was professional and very friendly. Always does a thorough job.
Excellent service and full service pricing. The price was worth all the services Terminex provided.
Exceptional attention to ensure no bugs enter the home
Excellent service and communication! Update: Still with Terminix and still satisfied! Dave has been providing quarterly service for the past few years. He is consistent and professional.
Kevin is the BEST, he communicates very thoroughly and he follows through on what he says if you have any problems, he will make sure he takes care of it or get someone who will take care of it
David Bass is an excellent Tech! He is very detailed when inspecting and treating the home. He always let's us know what he found and also gives great advice to help prevent issues related to insects. Overall, I am happy with the service and the customer service.
Jose from Terminex is great fast And efficient and makes sure everything is good Before He leaves
On time. Have never had a pest problem since having their service. They explain each procedure.
Derek has been a great technician. He makes sure he listens to my concerns and he does what needs to be done. Great service!
Shannon is exceptional; went over & beyond in the pest control services he provided. He was punctual, professional & knowledgeable. We are very grateful & happy for the services rendered.
I don’t remember the young ladies name, but she was very informative very friendly. We look forward to having her serve our home. She did a great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
