How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for home inspection
Clear ✕All 187 Google reviews tagged “Home inspection” · showing 120
Dan Garcia was amazing, respectful, and knowledgeable about termites and pest control. I highly recommend everyone to talk to Dan the man home inspector
Technician David Bass does a great job with quarterly pest control. However Prices continue to increase every year and should be discounted for a customer like me with 4 service agreements; 22 years as a customer paying out over $35,000 to Terminix for services and being a retired Army veteran. I have asked for…
David was on time, professional and did a great job. I feel secure in his services to protect us from bugs. He always goes above and beyond. Today he made sure a package was secure for me.
David is a wonderful tech with Great customer service skills.
Great customer service and professional technicians. Technician took the time to explain the inspection process and what it entailed.
Always a pleasure to have termini take care of my property. Highly recommend
David Bass was our technician. He contacted me beforehand to let me know he was coming and what to expect. He was thorough and exceeded our expectations. I wasn’t able to be home during the treatment, but he made sure to contact me when he finished to let me know what he found. I especially appreciated that. We…
Chris is very professional, knowledgeable, helpful and works hard on building relationships with his clients. He is very helpful and responsive. I would do business with Chris and recommend him to my friend and family.
Excellent 👍OUT standing service and great service man
We had Alexis from Terminix in our home on Tuesday August 11, 2026, for a home inspection with focus on potential Termite issue and know roach presence. Alexis was super diligent in his work which was very apparent by his thoroughness in his approach, He did find some issues at home which my wife and I decided to…
Definitely 5 star! Stephen is great!
Excellent service. My technician was able to come and service the house very quickly with exactly what I needed. Jonathan Thomas did a great job. He and I had a conversation so that I could Express any concerns that I had. He quickly remedied any issues and did a thorough treatment.
Jose Rodriguez is a knowledgeable pest control technician and I am satisfied with his services.
Both Joshua and Andy were curious and professional in their respective jobs.
Fred is punctual and very polite. He addresses my concerns! Thank you Fred!
So far so good every time Terminex come to my house and I am free of of every little animal
The overall service is good. The Pricing structure has increased significantly over the years. I may need to reconsider going forward.
Chris did an excellent job rodent proofing our house and was very helpful and answered all of our questions
Technician was attentive and knowledgeable and always does a thorough job. Techs name is Felix Rodriguez burrero
David has been handling the pest control at my home for a while and he does a find job. Always professional and kind.
I'm very happy with Terminix about the service they provide in my house, from the beginning I contract this company for a problems with ants inside of my house and basically from the first services they solution my problem. David Bass my tech from the beginning is a very professional, everytime he came to make the…
I highly recommend Terminix based on the great customer service we received. From the first phone call, scheduling was quick and easy, and everyone was friendly and helpful. Our technician, Wesley, was amazing. He was knowledgeable, professional, and very polite throughout the visit. He took the time to answer our…
We love Terminix our tech Josh is always kind and does an awesome job 😊
Tech is personable and efficient! Gives complete info on what was done. Gives me much needed peace of mind ! Kelsey is always professional and personable.
Christopher did and outstanding job at sealing off our house from underneath the house to the outside of the house, we had a Armadillo problem, he kept it from getting back underneath our house, Christopher was very polite, hard worker and very efficient, I would diffently recommend him.
Shanon es lo máximo!! Explica, tiene paciencia, coloca el producto en toda la casa y donde necesites!!
Our tech, David Bass is always on top of all our needs. He knows what "bugs" me and always takes care of it. He's familiar with the house, the yard, and our animals. Terminex is lucky to have him...and so are we.
Wesley outstanding job
Stephen Remish is an excelent technician. He explains and answers all my questions. Thanks so much
A great job done, as usual.
As always Mr LaCerda does a good job and is a very respectful and nice
Thanks to Chris and all the others at Terminix that have stepped up to fix a rodent problem at our house. Everyone has been very friendly and informative.
Had a great experience with Terminix today. Jonathan Delmas was professional, knowledgeable and friendly. I would recommend him and Terminix anytime.
Always on time, alway knows what I need and always knowledgeable.
Technician friendly and courteous. Excellent service.
Elier has been consistently excellent in the performance of our contracted services with Terminix. He is polite, professional, prompt, and precise. We appreciate all he does for us.
Chris Fromer is an exceptional service technician for Terminix. He communicates very well, he responds promptly to any texts or phonecalls, and he knows what he’s doing and does it thoroughly and quickly. On top of all that, he is one of the most polite & courteous service people I have ever encountered. Kudos to Chris.
David does a great job in explaining what he does and is needed. Excellent customer service.
Excellent service was very pleasant and We were pleased.. through everything
So far I have been very impressed with Terminix . Representatives are professional, knowledgable and willing to answer all my questions.
Our tech Shanon was awesome. Very informative and friendly. We’ve been using terminex for a long time and couldn’t be happier with their service.
David was awesome outstanding technician!!! and Don went out of his way to get everything set up to fit my schedule and budget
Did a great job. Excellent service.
Awesome job.
Josh our pest guy is amazing. We had roaches infest our home when the neighbor cleared his land and Josh made us feel it wasn't hopeless. I see one on occasion and Josh comes right over in the same week.
Chris Fromer from Terminix replaced the seal on my garage door and inspected and sealed several other places on my house. He was very professional and did an excellent job
Very dependable, friendly and informative!
Wesley is awesome and very thorough - we always appreciate him taking time to share information and answer our questions
I had a great experience with Terminix! David Bass was my technician, and he was both knowledgeable and incredibly kind throughout the entire visit. He took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the treatment plan. It’s not often you come across…
I wasn't home but he's always looking out for my good. He always does a good job about taking picture of what I need to know about around my home. I'm grateful for your business.
Robert is always very professional and on time.
Johnathan was professional and very friendly. Always does a thorough job.
Excellent service and full service pricing. The price was worth all the services Terminex provided.
Duke is a great guy to help me with my rodent problem. Very polite and knowledgeable. The reason my amount to pay is so low is because I just paid for a new contract and the money part is really not applicable to this survey for me.
Very friendly knowledgeable did home inspection and will be installing termite bait traps very happy with this experience
On time. Have never had a pest problem since having their service. They explain each procedure.
Paul Gornoski did a wonderful job. Very personable and caring person.
Shannon is exceptional; went over & beyond in the pest control services he provided. He was punctual, professional & knowledgeable. We are very grateful & happy for the services rendered.
Joshua did a good job
Dan Garcia visited my home for inspection of termites. He was extremely knowledgeable and very informative about the situation and solution. Unfortunately I do not have the funds today to start treatment but I will get it together as soon as possible to start service. Thank you very much
Dave was great, as usual. He is clean and professional, but takes the time to answer my questions.
Chris Fromer was exclusion tech that came out and was not only professional but he went above and beyond with explaining the process .Adam Sowash did a wonderful job as well setting everything up for us with our exclusion, pest control and lawn spray. Highly recommend Terminix as they have a great group of people.…
Notified he is on his way. Return representative so aware of details of house and family. Versatility enough to check any extra problems needed. Wonderful service.
Great service great communication alerted me every step of the way even made sure to come back after my wife missed him to make sure he took care of inside the home great customer service
Professional, courteous, knowledgeable and responsive.
I've had great service for 6 years
Incredible service and incredible techs. They are hands downt he best in Polk Country
We had Terminix out for our first time and I can’t tell you how much we appreciate the great service we received. So much better than the competition. We look forward to a good working relationship with Terminix for the future.
I recently had my annual home inspection done by Scott H. and it’s always a great experience working with him. He genuinely cares about my home and my family, and he always remembers the conversations we’ve had over the years. I trust him completely, he is meticulous and always does a great job making sure my home is protected.
Reliable, trustworthy, professional and efficient.
Very attentive and through and communicated very well. So helpful and nice very flexible
Ryan and Wesley were very thorough. Explained what they were doing, what they found, and what they did to resolve issues. Very pleasant to work with both of them. They are very knowledgeable and has good communication. I would recommend both of them.
I have a good experience . When I called Mr Danni Garcia he attended my calls and come to my home as soon as possible. I’m very happy with his service and Terminex service. Mr Danni Garcia is my agent with Terminex and very happy with him
Good service and professional service
Joshua Gwynne services our home. He is so informative and communicated well as to why and where he is treating. After treatment, he sends not only the name of the products he is using, but how long to keep pets away. Joshua has always texted us the day before his visit to see if we need anything done inside so we…
Always attentive to our requests and needs
Chris is a wonderful young man and took great care and attention to my situation. Thank you Chris! Kevin, give Chris a raise! 🙂👍
Octavio was our technician. He was friendly and did a thorough job. He notified ahead of time when he was going to be here and he showed up on time.
Shannon excelente
Was to check termite baits. All was good!
Terminix did an amazing job! David was professional, friendly, and extremely thorough. His attention to detail and quality of service were outstanding. He explained everything clearly and made sure every area was taken care of. I’m so impressed with the results — highly recommend David and the Terminix team for anyone needing pest control!
This has been one of the most frustrating experiences I’ve had with any company. Terminix completely failed to show up for my scheduled service — no call, no message, nothing. I called and asked for a supervisor, and they promised someone would reach out within 24 hours. It’s been longer than that, and no one has…
My experience with Terminix was great. Robert Walker was a gentleman and very knowledgeable. He answered every question I had . I highly recommend Terminix Emanuel Bautista did an outstanding job. Very courteous and great service. Don Miller was one of most dedicated technicians who went out of his way to take…
Terminix is fast and efficient.
My bug guy, Wesley went above and beyond for me and my family! I highly rate Terminix I highly recommend Wesley as the bug man. Wesley took his time and effort and care ported into every inch of my home for me and my kids. I really appreciate him. I felt heard he wasn’t in a hurry. He reassured me not to be…
Service was great and wonderful
Elier came to the house and did annual inspection. He was friendly and professional. Inspected inside, outside, and attic.
Carlos Fernandez has always been always helpful , respectful & the most humane person to talk to and hes very understandable especially being a bilingual person with a elderly mother much respect and deserve a raise for Carlos Fernandez in my opinion
Jonathan always goes above and beyond, explains things(bugs) and treats my home and animals great. Jon has always been my tech, thank you!!!
Excellent service.
Shanon is amazing !!!
Ellier Serano did a 5 star termite inspection for me
Shanon is very professional and conscious of his service, always on time and detailed.
Fred Perkins at Terminix did a great job!
Wesley, our tech, was very thorough with removing wasps nests and spider webs. Because of the extent of spiders present, he sprayed everything extremely well, then returned the following week to repeat the process. Now, we feel better about enjoying our patio and being free of pests.
Very courteous and well trained technician who did a good Job. Thank you Terminix and Derrick.
David always gets the job done
The inspector was awesome
Kelsey was amazing! Thank you for your great customer service and explaining the service provided. You have provided me with peace of mind knowing my family will be taken good care of! Thanks a million!!
Chris did an amazing job with the whole process. Made sure to come back and make sure everything was all good!
Very polite
On time ! Pleased with service. Helped us get someone for raccoons tearing screen to come.
I am visiting my mother’s home in Kissimmee, Florida when I noticed the HVAC system was not working. I saw a duct System was decimated by something. I called Terminix and a gentleman by the name of Lazarus Cuellar Came over and quickly diagnosed the problem. He offered an exclusion plan to get rid of Possible rats…
Excellent service by Felix Rodriguez.
Kelsey is so professional,does great job every time, ALWAYS comes to door to ask if I'm having any pest problems on inside,very friendly & positive,been great since day one,her treatments absolutely rid all pests in my house, never had pests come back,very happy with Kelsey😊
Good results
My home is thoroughly inspected for insects and serviced. Octavio has been my pest control technician and has always done an excellent job! Terminix strives for excellent customer service and communication is great. They have always made sure that my concerns are addressed and the outcome has always been positive. I…
I've used Terminix for many many many years...no plans to change...anyone who comes to my house is always courteous and friendly.
Tech has great attitude, always responsive and on time! Jessie in Plant City is my technician, great person to work with!
Our Terminix Service Technician is the main reason we stay with Terminix. He is very friendly and helpful anytime we have questions or concerns.
David is the best .really appreciate him
Technician is outstanding.
Very satisfied thanks for the great service
Very good 👍
Our tech is professional and efficient. He does an outstanding job.
My tech Fred is very attentive
Jesse has been great. Always lets us know when he is on the way so we can make sure the dogs are inside and do go crazy.
Our pest control tech, Jessie Short is absolutely wonderful. Always 100% communication, and zero issues after he is gone. Highly recommend.
Our technician Jon was outstanding and we appreciate the time he took to answer our questions as we moved to the area from out of state.
Terminix has done an amazing job and it keeps bugs away, it is safe for my animals. I am very pleased.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
