How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%98+6.9Craft & service penalty90−1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORETerminix
Lakeland, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #36Position by Experts Score among all companies we track in this category. of 53 rodent control · 4.9★ from 3,297 Google reviews
Report card
Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for spider extermination
Clear ✕All 218 Google reviews tagged “Spider extermination” · showing 40
Good Company ! Joshua went above and beyond.
Every time Joshua comes for a service he is very nice, respectful, he explains to me the process easily and very patient with my 5 frenchies 🐾 Thank you Joshua Gwynne!!
Shanon is very through and informative, when he comes he always provides exceptional service!
David goes far beyond in providing great service, educating me & completing every detail. We feel truly fortunate to have his expertise. Thank you
Jonathan Delmas did an excellent job addressing all my concerns.
Excellent service. My technician was able to come and service the house very quickly with exactly what I needed. Jonathan Thomas did a great job. He and I had a conversation so that I could Express any concerns that I had. He quickly remedied any issues and did a thorough treatment.
Joshua is exceptional. Always communicates early to ask about specific needs/concerns. Professional and courteous delivering an outstanding service every time! Absolutely the best!!
Excellent service
Love that David has an established rapport with our family throughout a couple of years and does a thorough job, thanks David!
We had a different pest control company before Terminix. So glad we changed to Terminix. Our technician, Wesley, is friendly and does an outstanding job.
UPDATE: WILDLIFE EXCLUSION I'm happy that Terminix has packages available for intrusive wild critters. Since we already trust Terminix for pest control we decided to sign up for wildlife exclusion package. Couldn't thank "Chris the trainer" enough for the work done, his professionalism, and thinking outside the box…
My Technician is Shannon. Very detail and professional. Very grateful for the service.
Wonderful service. Excellent communication. Very prompt and reliable.
Everyone that has serviced my home have all been very professional and courteous. After each visit you get a full report of the service along with pictures emailed to you within a timely manner in addition to a text before they come out and another one immediately after.
Wesley outstanding job
A great job done, as usual.
Jose did s great job today treating for ants. He was friendly, professional and efficient! Thank you, Jose!
Joshua is a great technician. He’s always on time, courteous, respectful, friendly. ,and does a professional job.
Our tech Shanon was awesome. Very informative and friendly. We’ve been using terminex for a long time and couldn’t be happier with their service.
I’ve been using Terminix for several years, and the level of service continues to stand out every single time. Lazario and Ben helped me choose and purchase the Thermacell system, and that was absolutely the right call. Lazario has been incredibly responsive and helpful beyond the sale — always available to answer…
Prompt service and friendly demeanor. Joshua always take excellent care of us. He goes above and beyond knowing that I am allergic to Bee/Wasp sting.
Terminix has always done a great job for us. David Bass is a top notch service technician!
Excellent service and full service pricing. The price was worth all the services Terminex provided.
David does an awesome job and makes sure to address all concerns. The price keeps going up and it's starting to not be worth the value anymore so I might switch to another company
David Bass is an excellent Tech! He is very detailed when inspecting and treating the home. He always let's us know what he found and also gives great advice to help prevent issues related to insects. Overall, I am happy with the service and the customer service.
David always goes over an above!
Cucarachas
Our Terminix rep, David Bass, does a great job and is such a pleasure to work with. He's always ready to take care of any insect problems and answer our questions.
I don’t remember the young ladies name, but she was very informative very friendly. We look forward to having her serve our home. She did a great job.
I've had great service for 6 years
Incredible service and incredible techs. They are hands downt he best in Polk Country
Very attentive and through and communicated very well. So helpful and nice very flexible
Octavio was our technician. He was friendly and did a thorough job. He notified ahead of time when he was going to be here and he showed up on time.
Terminix did an amazing job! David was professional, friendly, and extremely thorough. His attention to detail and quality of service were outstanding. He explained everything clearly and made sure every area was taken care of. I’m so impressed with the results — highly recommend David and the Terminix team for anyone needing pest control!
It's nice to see that he knows what he's doing, and lets us know. I enjoy seeing him pull up because I know we will be totally taken care of.
David Bass is awesome, we have been using him for a over a year and he definitely goes above and beyond to make sure we are happy with his service. Definitely recommend him as your go to guy
Carlos Fernandez has always been always helpful , respectful & the most humane person to talk to and hes very understandable especially being a bilingual person with a elderly mother much respect and deserve a raise for Carlos Fernandez in my opinion
Shanon is amazing !!!
Great service. Very personable tech. Very conscientious and thorough.Very prompt and efficient. Josh is great.
Wesley is always my go to terminix man. He is very professional. Always takes into consideration my exotic birds and my German shepherds dogs. Always reassures me if I have any trouble to give him a call. Which I've never had to do that. Great service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 297 | $53–$116 |
| Cockroach extermination | 248 | $91–$246 |
| Ant extermination | 239 | $86–$167 |
| Spider extermination | 217 | $81–$144 |
| Hornet & wasp extermination | 201 | $81–$186 |
| Home inspection | 184 | $56–$156 |
| Bug & insect extermination | 179 | $63–$128 |
| Termite inspection | 175 | $58–$255 |
