Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 48%52+24.7Reliability 21%33+7Value 13%42+5.3Momentum 13%100+12.5Replies to reviews 6%89+5.6Experts Score= 55Not enough data for craft & service; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORETerminix
Millbrae, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #57Position by Experts Score among all companies we track in this category. of 61 termite control services · 4.7★ from 99 Google reviews
Report card
Percentile vs other termite control services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 38% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Terminix is better than 52% of termite control services.C
52
ReliabilityReliability · 17% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months, or the 20 newest if fewer (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Terminix is better than 33% of termite control services.D
33
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Terminix is better than —% of termite control services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), 35% vs the category.Terminix is better than 42% of termite control services.C
42
MomentumMomentum · 10% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100.Terminix is better than 100% of termite control services.A
100
Replies to reviewsReplies to reviews · 5% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), 35% vs the category.Terminix is better than 89% of termite control services.A
89
Reviews for your job
Customers hired Terminix for 8 kinds of job.
Terminix for trapped animals
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$125+21% vs typical termite control services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 66%Overpriced 7%Not sure 13%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 22 | $50–$181 |
| Ant extermination | 18 | $63–$192 |
| Bug & insect extermination | 15 | $50–$119 |
| General pest inspection | 15 | $50–$116 |
| Spider extermination | 14 | $50–$109 |
| Rodent extermination | 10 | $91–$371 |
| Termite extermination | 7 | $176–$426 |
| Termite inspection | 6 | $139–$371 |
