Is Terminix any good?
Our verdict: mixed — #24 of 29 bed bug exterminators, better than 17%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 95% of peers
Accountability — better than 81% of peers
Momentum — 26th percentile
Reliability — 22th percentile
Satisfaction — 19th percentile
Price $$$: 0% above typical
Recent priced reviews
Service technician was very professional and thorough. We have had no major issues since starting the service.
Technician Eric did a thorough job of the premises. He was professional and very personable. Thanks Terminix!
Pedro is always pleasant to work with. He lets me know when he’s coming and does a great job.
Thank you Ali for taking care of our home. Always very attentive and does his work very well!
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
Eric Newberry came out to my home very polite, explained my situation to me how I had to take things out of cardboard n place cereal in ziplock back or storage containers. A lot of things he schooled me on I appreciate that from him. He went outside and sprayed all the wasps bee hives and window seals Kudos to Eric…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 3,898 Google reviews and an Experts Score of 32/100 (grade D), #24 of 29 bed bug exterminators we track. 5.6% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Terminix charge?
Customers reported a typical bill of $96 (middle half $60–$142), 0% below the bed bug exterminators median of $96.
What do customers hire Terminix for?
Mostly general pest inspection (474), ant extermination (370), cockroach extermination (349), spider extermination (296).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).