Is Terminix any good?
Our verdict: mixed — #24 of 29 bed bug exterminators, better than 17%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 95% of peers
Accountability — better than 81% of peers
Momentum — 26th percentile
Reliability — 22th percentile
Satisfaction — 19th percentile
Price $$$: 0% above typical
Terminix for bug & insect extermination
Clear ✕195 customers reviewed a bug & insect extermination job here and rated it 4.89★. Most paid $80–100 (category typical: $63–$126). For this job it ranks #9 of 16 bed bug exterminators we track.
Richard Rodriguez, my Terminix technician is always very communicative, expressing when he’ll arrive and what was completed on the day of appointment. Excellent service, excellent communication all the way around! Truly a valuable asset to the Terminix team!!!
Aric Newberry very kind and did everything I asked. Did an exceptional job outside the house.
I highly recommend using Terminix for your home pest control. They will listen to all of your concerns and I’ve never had an issue with them. Never.
Debron was excellent , very polite and thorough. He is truly an asset to the company, because of him I would encourage my friends and family to give Terminex a call .. become a customer. The technician I am referring to is Devon Anderson
I started using Terminix a few months ago, they always let me know the day before that they are coming to my property, and they always provide me with a report when they are finished. Pedro is very honest about what he finds around my property, and that gives me a peace of mind knowing that I’m in good hands. I…
Horrible experience working with these guys. Unprofessional, not punctual and don’t deliver on time and also very hard to reach out. Just stay away!
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
Matthew was amazing, this was my first ever interaction with Terminix and he was so personable and knowledgeable, not only being proactive but also showing me things to look for. in general he was an amazing guy and i wish every interaction was with him! i wish him nothing but the absolute best and thank him again…
After getting a few price quotes, I went with Terminix and I made the right choice. Excellent service, affordable cost and no bugs after the first service treatment!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 3,898 Google reviews and an Experts Score of 32/100 (grade D), #24 of 29 bed bug exterminators we track. 5.6% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Terminix charge?
Customers reported a typical bill of $96 (middle half $60–$142), 0% below the bed bug exterminators median of $96.
What do customers hire Terminix for?
Mostly general pest inspection (474), ant extermination (370), cockroach extermination (349), spider extermination (296).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).