Is Terminix any good?
Our verdict: mixed — #24 of 29 bed bug exterminators, better than 17%. Customers single out its track record and accountability; satisfaction is where it trails.
Track record — better than 95% of peers
Accountability — better than 81% of peers
Momentum — 26th percentile
Reliability — 22th percentile
Satisfaction — 19th percentile
Price $$$: 0% above typical
Terminix for termite inspection
Clear ✕209 customers reviewed a termite inspection job here and rated it 4.83★. Most paid $200+ (category typical: $128–$371). For this job it ranks #7 of 21 bed bug exterminators we track.
Service technician was very professional and thorough. We have had no major issues since starting the service.
I have used Terminix on multiple projects and have always experienced excellent communication, quick response times, and highly professional performance. Their team is reliable, thorough, and a pleasure to work with. I highly recommend Terminix for any project and will continue to use them on all of my future jobs.
Marc, Was excellent very detailed with his service and explained what I needed to do as well as the next step for his next visit
I use Terminix to prevent against bugs. The company is great and I am always able to talk to a live person rather than following a ton of phone prompts. So far I have had the best and very knowledgeable technicians. Major kudos to Mathew and Francisco who are always patient with me and help to address any concerns!
This company does not stand by their work. They will promise the world, not follow up or return calls. DO NOT sign up with Terminix, they will be sure to charge you but not provide promised services. They will say you were unprofessional even though they do not confirm appointments, show up when they choose, and say…
Shout out to my technician Pedro Lopez for his continued professionalism and attentiveness to the service of my home, greatly appreciated 👏
If i could give a 0 I would. There is no communication in this company, trying to cancel or reschedule appointments for them to come to our house is near impossible especially when they only tell you the day before or the morning of. Called multiple times to have more notice only to be lied to or brushed off. When I…
Shout out to Scott for his above and beyond inspection! He was very professional and knowledgeable concerning all the issues I had. He really took his time and provided me information about my contract and even followed up soon after he left. Superb customer service!!
Overpriced and poor service. Read the contract; otherwise, you will be attached for a year and three thousand plus dollars later. Then you will be free.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.8★ from 3,898 Google reviews and an Experts Score of 32/100 (grade D), #24 of 29 bed bug exterminators we track. 5.6% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Terminix charge?
Customers reported a typical bill of $96 (middle half $60–$142), 0% below the bed bug exterminators median of $96.
What do customers hire Terminix for?
Mostly general pest inspection (474), ant extermination (370), cockroach extermination (349), spider extermination (296).
Does the owner respond to complaints?
The owner replied to 81% of 1–3★ reviews (category: 74%).