WILDLIFE REMOVAL SERVICES · SAN DIEGO, CA
Terminix logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%14+2.1Craft & service 20%42+8.4Value 10%11+1.1Momentum 8%71+5.7Track record 7%82+5.7Accountability 5%14+0.7Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.28SCORE

Terminix

Better than 15% of wildlife removal services · #87 of 102

4.7★969 Google reviewsGoogle star rating as shown on Google Maps.
4.76★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
41%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Phil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I gave a 10 rating because Mike Boone does a great job at taking care of my house ant problem. Mike is friendly and explains what he is putting and why he uses it. He also does a good job of letting me know the day or two before a scheduled appointment and texts me when he is on the way the day of the appointment.…

Paid $80–100Reasonable priceGeneral pest inspectionService not listed
Harold3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jorge was great professional did a great job told me to follow up if I had any more problems I commend him highly

Paid $80–100Reasonable priceHome inspection
carmen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician that came out was Cornrad. He was an excellent young man , very well mannered and very professional. I had a lot of questions and concerns and he very kindly answered all my questions. His complete attention made me feel like I was a vip. You don’t see that much now a days. Thank so very much Conrad…

Paid $140–160Reasonable priceHome inspection
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jorge was professional, personable, and competent. Hope he services our property next time. Greg

Paid $60–80Reasonable priceHornet & wasp extermination
Martha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Conrad was very professional and detailed oriented. He communicated well and respectfully and answered questions. He also made significant effort to accommodate my tight work schedule so that I would not miss my appointment for spraying. I'm glad to have him onboard as our new technician in this neighborhood

Paid $120–140OverpricedHornet & wasp extermination
Sheila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Terminix is a great company- always have a good experience & our tech Mike goes above & beyond to address any concerns about bugs we have. Highly recommend him and Terminix!

Paid $60–80Reasonable priceBug & insect extermination

vs category

Blue = Terminix, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.84★ (19 reviews)2024-Q2: 4.84★ (25 reviews)2024-Q3: 4.84★ (31 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 4.85★ (26 reviews)2025-Q2: 4.93★ (69 reviews)2025-Q3: 4.80★ (50 reviews)2025-Q4: 5.00★ (22 reviews)2026-Q1: 4.85★ (33 reviews)2026-Q2: 4.61★ (41 reviews)2026-Q3: 4.75★ (55 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$140+38% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 16%Reasonable 68%Overpriced 6%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%12+4.2Reliability 15%14+2.1Craft & service 20%42+8.4Value 10%11+1.1Momentum 8%71+5.7Track record 7%82+5.7Accountability 5%14+0.7Experts Score= 28Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
12
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
42
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
11
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
71
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
82
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
14

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+161 / −3
Professionalism
+184 / −6
Responsiveness
+162 / −6
Punctuality
+162 / −1
Value
+99 / −3

Compare with