Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Recent priced reviews
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
Ashley Rima, a Terminix tech who treated my house, was friendly and professional. She arrived on time and finished her job promptly, treating both the interior and exterior of the house. Thanks, Ashley.
I use the same inspector at my residence and he does an excellent job. Educate me on my concerns. Does a thorough and neat job.
The technician that can to my house Liam Wallace, was professional and courteous. Eager to help me solve my problems.
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
James is so responsive! He has always shown up early to every appointment. He addressed every concern I have in under 30 minutes. 10/10 would use him as my exterminator again. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).