Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Terminix for cockroach extermination
Clear ✕135 customers reviewed a cockroach extermination job here and rated it 4.78★. Most paid $100–120 (category typical: $66–$246). For this job it ranks #32 of 34 cockroach control we track.
All 135 Google reviews tagged “Cockroach extermination” · showing 20
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
The service from James is always professional, on time, informative and pleasant! He is one of the reasons I stay with Terminix because he is consistent each and every time! Very thankful that he is my technician and my home is taken care of each and every time he stops by! And he is great with pets which is very…
This guy is so awesome and friendly my dogs love him as much as I do! They know they will get an extra treat when he comes. I am truly seeing the improvement in the bugs so I know he is doing his job and I trust him to walk thru my home while I work from home no questions asked. Thanks for treating my problem
Lance was awesome very informative He made me feel comfortable. He answered all my questions. He was great.
James Toman
knowledgeable, polite, punctual, and listened to our concerns.
This service is great. They take their time, very professional and about their work. Thanks so very much James
Tim, was great! He talked with me about my concerns and came up with a solution! He did a great job explaining everything!
The Terminex Rep. Marquis is always efficient, friendly & through; I am requesting that Marquis become the only representative to service my address going forward. 😊 Thank you Sherrill A. Harrison
Marshall is the best. He’s taken very good care of us. Thankyou Marshall!!!!
Marquis is a great representation of your company. I find him to be professional, curious, polite and knowledgeable of his craft.
Very knowledgeable and very nice and personable. I would like to request him to be assigned to my home for now on. Made me feel comfortable
The terminex employee was very polite. They were here on time and serviced both the inside and outside of our home in no time. We were very pleased with the professionalism and the prompt service.
Great job and James is very conscientious.
I've been with terminix over 10 years and I found a true honest person named Freddie. He has came in and done the complete work on what's supposed to be done . I highly recommend him and I'll give him 3 thumbs up. I recommend him some type of reward. I want him my permanent pest tech ! . Thank you so much Elva Adams
Justin called me shortly before arrival to let me know he was on his way. I appreciated that. I mentioned to him how my regular Tech just spritz sprays and not like previous techs that would spray entire baseboards. He explained to me thoroughly the correct process. Justin was very thorough.
Timothy was great servicing our house - he was knowledgeable and answered any questions we had and patiently worked through the interior and exterior of the home without disturbing the rescue pups! Definitely recommend!
James did a great job doing a preventative spray. He also did a great job getting down webs outside of the house. One of the best!
We called Terminix in the morning for a German roach problem. The inspector, Lance, arrived an hour later and set us up with a service to take care of it! He was knowledgeable and respectful! I really appreciate them acting so fast on this problem, those roaches are nasty.
Danny continues to provide excellent services to our home. I would like to keep him permanently assigned for this area.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).
