Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Terminix for general pest inspection
Clear ✕178 customers reviewed a general pest inspection job here and rated it 4.89★. Most paid $100–120 (category typical: $56–$141). For this job it ranks #33 of 38 cockroach control we track.
All 178 Google reviews tagged “General pest inspection” · showing 20
Ashley Rima, a Terminix tech who treated my house, was friendly and professional. She arrived on time and finished her job promptly, treating both the interior and exterior of the house. Thanks, Ashley.
I use the same inspector at my residence and he does an excellent job. Educate me on my concerns. Does a thorough and neat job.
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
I’m glad to have a dedicated tech, James in my case, that takes care of any house insects or rodent concern. He is a very professional and attention to detail tech. I had termite baits installed as well as the crawl space encapsulation with a dehumidifier. Everything has been working like it should.
James is efficient and thorough -- always does a great job!
James is the best from Terminex! I have a membership with them. Every time he comes he’s so polite and great at his job. I know I can trust him to take care of any pests around my home.
James is awesome as ever he’s been my constant insect sprayer and has gotten to know the whole fam- even pets. He is super fast, nice, and informative. Terminix is great over all!
Levin was knowledgeable, meticulous and professional. Great service!
Sam was our technician and he did an excellent job. We were very pleased.
Tim is very knowledgeable and friendly. He always answers my questions and shows interest in fixing the problems.
Sam was professional, fast, and provided great service!
Brandon was professional, on time and very helpful. Signed up today. Looking forward to working with Terminix.
Again on July 24th on my general pest perimeter, Mr. Justin was excellent. He was efficient and professional and I felt comfortable with his assessment and action taken with my home.
Sam was awesome. Did interior and exterior inspection, answered all my questions and was very personable. Would highly recommend Sam as a technician.
Lance came by after we noticed some pests and was super knowledgeable. He put our mind at ease and was extremely pleasurable and provided an exceptional customer experience. Would highly recommend
Lance was AMAZING! Tenants called thinking they had bites from an infestation. Lance figured out it was poison ivy. So rare to find honest people. He had my business immediately!
Tech was very knowledgeable experienced and helpful at explaining all aspects of the services he was providing
Sam displayed professionalism, expertise, and congeniality. His explanations were informative and helped us understand our options.
Super nice guy. Was very quick and efficient with great communication.
Lance was very knowledgeable and extremely helpful during our consultation! Highly recommend working with Terminix and looking forward to the benefits of their services.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).