Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Terminix for home inspection
Clear ✕182 customers reviewed a home inspection job here and rated it 4.93★. Most paid $200+ (category typical: $86–$173). For this job it ranks #14 of 33 cockroach control we track.
All 182 Google reviews tagged “Home inspection” · showing 20
Sam newsome is a great inspector very professional i am recommending that he does all of my inspections going forward
Ashley was very patient and polite, she answered all of my questions and she treated my whole house in and out side, I was pleased 😀
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
The technician that can to my house Liam Wallace, was professional and courteous. Eager to help me solve my problems.
I’m glad to have a dedicated tech, James in my case, that takes care of any house insects or rodent concern. He is a very professional and attention to detail tech. I had termite baits installed as well as the crawl space encapsulation with a dehumidifier. Everything has been working like it should.
James is so responsive! He has always shown up early to every appointment. He addressed every concern I have in under 30 minutes. 10/10 would use him as my exterminator again. Thank you!
My tech james was very informative , knowledgeable and friendly. He explained everything . He was on time and courteous.
Every couple of months the same fella has been coming for about a year, and my wife and I have really enjoyed working with him. He's been very helpful - knowledgeable and informative while reviewing and discussing issues inside our house and outside. Today involved spiders and gnats, in the past it was mice and…
James is awesome as ever he’s been my constant insect sprayer and has gotten to know the whole fam- even pets. He is super fast, nice, and informative. Terminix is great over all!
Sam was amazing and thoroughly investigated all areas to determine extent of rodent issue.
Levin was knowledgeable, meticulous and professional. Great service!
Sam was very friendly and knowledgeable.
Lance and Levin were very professional, and super informative about my situation 10 out 10 I recommend.
Mark is Super nice! Really great guy who is super friendly and took the time to answer all my questions!! Highly recommend
Sam and Lamar were great! Super informative, explained everything in detail, and answered all my questions.
Sam was our technician and he did an excellent job. We were very pleased.
Lance was very professional, informative, and was able to answer all the questions I had! Would recommend him to anyone!!!
Lance and his trainee were amazing ! very helpful and informative, explained what was going on well, and even helped out with another problem i didn’t know we had. didn’t pressure any of the plans, although we went with one!!
Sam was professional, fast, and provided great service!
Sam was very professional and kind. He respected my home and time, as well as answered all of my questions and concerns.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).
