Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Terminix for rodent extermination
Clear ✕120 customers reviewed a rodent extermination job here and rated it 4.83★. Most paid $100–120 (category typical: $68–$282). For this job it ranks #32 of 38 cockroach control we track.
All 120 Google reviews tagged “Rodent extermination” · showing 40
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
James was very pleasent and knowledgeable. Did a great job, gave me his card if I need him to come back for any reason.
Lance did amazing great job seeking out the initial issue, and then discovered a leak that we were not privy to. Overall greatly appreciated his service
Brandon was professional, on time and very helpful. Signed up today. Looking forward to working with Terminix.
The level of service delivered from both technicians was very good. They were prompt, professional and provided answers to all my questions. There was evidence of some rat activity in our attic. Having no idea, that there were no roof flash around the perimeter of my home. They took their time and sealed every…
James Toman
This service is great. They take their time, very professional and about their work. Thanks so very much James
Always a friendly interaction with Terminix, courteous and nice and gets the job done quickly and doesn’t complain about by barking dog. I really appreciate the service and the kind technician that came out today. Super nice guy!
They did a great job installing and now maintaining our new barrier under our home. We have had zero pest problems thanks them. Thank you Terminex!
I had an outstanding tech who sprayed all around the house for bugs and checked my bait traps. He was very polite and thorough. I want to use him again. I used the form that the Tech gave me to leave a review and there is no place to leave a review! I told him when he came back yesterday for a rodent issue.
Great service every time.
Justin called me shortly before arrival to let me know he was on his way. I appreciated that. I mentioned to him how my regular Tech just spritz sprays and not like previous techs that would spray entire baseboards. He explained to me thoroughly the correct process. Justin was very thorough.
James always does a thorough job, especially clearing the webs under the eaves. 👍🏼👍🏼
Hayden provided outstanding service from start to finish. As a Terminix agent, he conducted a very thorough, top-to-bottom inspection of our home, paying close attention to every detail and not rushing through any part of the process. He took the time to clearly explain what he was seeing, what issues were present,…
Always a wonderful experience. All technicians that have responded are courteous, professional and patient. For over 3 years, Terminx has handled our pest needs with no fuss.Issues, questions all answered in a timely manner with any of techs. Hayden, a service technician without a doubt, gives white glove service!…
Dave Colwell was very knowledgeable about pest control.
James Toman is professional and seems to take pride in what he does, he answers questions and makes sure that he explains everything that he’s doing along the way. I appreciate those qualities.
Dave, is a professional every time, he comes out and service our home. The work performed is efficient every visit, send more workers like him.
My Terminix technician Dave Colwell was great!! Always a pleasant experience. It was really good seeing him today. It had been a while. He was on time and very thorough and knowledgeable. Services Much appreciated 🙏🏽
Timothy Tyndall is a valuable Terminix employee. He has a big smile, a pleasant personality and does his job efficiently- shocker! He’s unique and a keeper.
Lance was very professional and he did an excellent job checking everything under my house. I heard him when he went to different parts under the house and he was very thorough. You have an excellent employee and it is good to know that you have an employee who cares about the customer.
Lance was great. Great customer service and knowledge..
Danny continues to provide excellent services to our home. I would like to keep him permanently assigned for this area.
Terminix employee, Millard Grant came to my home on 01/15/2926. He was very professional, courteous and answer all my questions. He deserves a 10+. He exterminated thoroughly and advised me when he was done. He was very considerate of the animal next door. Great Job!!!
Lance was great. I am so glad I called Terminix. It is nesting time for rodents and luckily we caught it early. Lance showed true professionalism and helped us deal with this issue.
We where very pleased with Danny Bartoli. He came and found the problem we where having with a smell coming through our vent . He let us know what we had to do and who to call. Excellent service 👏🏾 👍🏾 😀
Lance conducted a thorough and professional inspection of the property. He was knowledgeable and clear in his explanation. I strongly recommend Lance for anyone seeking a reliable Terminix inspection.
The Terminix representative Millard Grant just left my residence. First of all, they couldn't have sent a better representative to satisfy my needs and concerns at 8:30 in the morning. Millard showed up all smiles, professional and very detailed and informative about the process he was performing in my home. I am…
My technician Marshall Barrett was great. He arrived 20 minutes early and was very professional. He was able to answer and questions that had. He was proficient in every way. I would recommend Terminix to my friends and family.
Danny was a pleasure to talk to, and the service was quick and professional.
Great service, friendly, and knowledgeable.
Excellent service. He was polite and respectful of property. Explained what he did thoroughly and took time to answer all my questions. 1000% recommend.
The technician arrived on time, introduced himself and stated where he planned to start and he immediately went to work. He did an excellent job. He was professional, friendly, and very knowledgeable about the services he provided. He represented the Terminex company very well. He did an amazing job, and I was…
Great service, disappointed requested technician was not sent, again.
Called today to change the service we’ve had for the past three years. Needed more treatment of the yard as the pests this spring seem to be more plentiful!! John was very very helpful with answering all my questions in terms I could understand. I appreciate the time he took today to assist me. We’ve been with…
Trey Cole was amazing. He was prompt attentive, and helped control all issues I had. Would only request his services
Arriving on time, as scheduled, Matthew and Thomas were very thoughtful, intentional and solution- oriented! Great focus! Great service!
Lance was very helpful, friendly, and incredibly knowledgeable. I’m glad I decided to go with Terminix.
Our regular technician is knowledgeable, thorough, punctual and very personable! We appreciate the level of professionalism and work that they provide and will remain loyal customers.
Not satisfied can I get a refund?
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).