Is Terminix any good?
Our verdict: mixed — #32 of 40 cockroach control, better than 20%. Customers single out its accountability and momentum; satisfaction is where it trails.
Accountability — better than 99% of peers
Momentum — better than 83% of peers
Reliability — 31th percentile
Value — 19th percentile
Satisfaction — 9th percentile
Price $$$: 2% above typical
Terminix for termite inspection
Clear ✕112 customers reviewed a termite inspection job here and rated it 4.78★. Most paid $200+ (category typical: $95–$173). For this job it ranks #28 of 32 cockroach control we track.
All 112 Google reviews tagged “Termite inspection” · showing 20
From the start Lance was easy to talk to and understood what I needed to take care of my issues. As an Airbnb owner I needed specific advice and guidance. Lance was awesome. My service technicians were prompt and very professional. Lance is an expert! Thank you Terminix and Lance!!!
I use the same inspector at my residence and he does an excellent job. Educate me on my concerns. Does a thorough and neat job.
I’m glad to have a dedicated tech, James in my case, that takes care of any house insects or rodent concern. He is a very professional and attention to detail tech. I had termite baits installed as well as the crawl space encapsulation with a dehumidifier. Everything has been working like it should.
James is awesome as ever he’s been my constant insect sprayer and has gotten to know the whole fam- even pets. He is super fast, nice, and informative. Terminix is great over all!
Sam explained everything thoroughly and was very professional. He was on time and well that’s just down right refreshing these days! Great service!
Sam was our technician and he did an excellent job. We were very pleased.
Super nice guy. Was very quick and efficient with great communication.
James is always very professional and polite
James Toman
They did a great job installing and now maintaining our new barrier under our home. We have had zero pest problems thanks them. Thank you Terminex!
If they have -starts to rate a place they should start with this one!!!!? This company is all about job security...they don't get rid of the problem they make them worse!!!!! I would not recommend find a different service!!!!!!!!!!!!!
Justin just finished my yearly termite inspection. He was extremely professional and knowledgeable. He identified some issues to keep an eye on. Very pleased.
hayden was such a pleasure to work with, he did a good inspection and set us up with a treatment plan and prevention. 5 stars
Hayden provided outstanding service from start to finish. As a Terminix agent, he conducted a very thorough, top-to-bottom inspection of our home, paying close attention to every detail and not rushing through any part of the process. He took the time to clearly explain what he was seeing, what issues were present,…
Always a wonderful experience. All technicians that have responded are courteous, professional and patient. For over 3 years, Terminx has handled our pest needs with no fuss.Issues, questions all answered in a timely manner with any of techs. Hayden, a service technician without a doubt, gives white glove service!…
We just reached out for the first time today and Hayden came out to help us with a termite inspection. Hayden was fantastic, he walked us through everything during the inspection talked about our current problem and even found one we didn't see and addressed it before it becomes a problem later. He explained all the…
Terminix sprayed for pests. Dave is the best, and does a great job. He explains exactly what he is doing and what chemicals are needed.
Timothy did a great job inspecting my crawl space. Very pleased with the service.
Danny Bartoli was very thorough, knowledgeable and customer service savvy. It was a pleasure working with him.
Apollo is a very skilled and thorough technician. He examined all aspects of our property as well as our attic and crawlspace. He's very articulate about what are the strong points and what things we need to be looking out for in the future. I highly recommend Terminix and having Apollo as an inspector. The…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Terminix
Is Terminix good?
Yes by most measures: 4.9★ from 1,842 Google reviews and an Experts Score of 33/100 (grade D), #32 of 40 cockroach control we track. 1.7% of reviews in the last two years were 1–2★ (category average 1.3%).
How much does Terminix charge?
Customers reported a typical bill of $116 (middle half $91–$179), 2% above the cockroach control median of $113.
What do customers hire Terminix for?
Mostly home inspection (182), general pest inspection (177), cockroach extermination (135), rodent extermination (120).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 77%).
