Geo LibertarianLocal Guide · 72 reviewsTotal number of Google reviews Geo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and easy
- Wait time: 10–20 mins
Tesla Supercharger
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%43+27.3Reliability 28%29+8.2Replies to reviews 8%5+0.4Momentum penalty83−1.7Experts Score= 34Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 8 EV charger installersPosition by Experts Score among all companies we track in this category. · better than 0%
4.5 ★★★★★ 128 Google reviews · 23 photos
71%five-star reviews
4.29★last 12 monthsAverage stars on reviews from the last 12 months only.
18.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review
Tesla Supercharger at a glance
Google reviewers rate the Buffalo Tesla Supercharger 4.5 out of 5 based on 128 reviews, with no owner responses recorded. Customers frequently praise the convenient location near shopping and dining, fast charging speeds, and generally available stalls. However, recurring criticisms involve high charging costs compared to nearby alternatives, limited restroom access, and instances of broken equipment or significantly reduced charging power.
- Google rating: 4.5 out of 5 from 128 reviews (71% five-star).
- Reviews on this page: 128 Google reviews (63 with written comments, 11 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 16, 2026.
- Service: EV Charger Installer serving Buffalo, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other EV charger installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tesla Supercharger: 43/100 on this factor. Category median: 71.C
43
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tesla Supercharger: 29/100 on this factor. Category median: 78.D
29
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tesla Supercharger: 83/100 on this factor. Category median: 94.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tesla Supercharger: 5/100 on this factor. Category median: 25.F
5
Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
- 5 stars9171%
- 4 stars2217%
- 3 stars75%
- 2 stars00%
- 1 star86%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
- Praise2586%
- Complaints414%
Topic share
How often each topic comes up in the written reviews
- Speed & response1759%
- Staff & attitude931%
- Price & value27%
- Quality & results13%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast charging and restaurant within walking distance.”
“Cabela’s is a nice store to browse with clean bathrooms.”
“Great charging location, good price and very convenient.”
People customers mention
- Panera 6 reviews
- Garden 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
danielLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★
Not registered on the Tesla app so it won’t work unless you have a Tesla. Passenger in a BZ4x
AnnaLocal Guide · 237 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Every time I have stopped here to charge, there are always spaces available and all stalls are working! Great location as there is shopping and dining in the same plaza!
NoahLocal Guide · 511 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This is a fine supercharger and there is a lot of commercial infrastructure and plenty of shops around, but it’s next to the dumpsters behind a Panera bread… just pretty weird placement overall and not at all nice feeling. It’s also oddly close to a main cross road, making it hard to walk around safely. Chargers…
EricLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
8 stalls in a convenient place. Lots of food and shopping around. Barely any wait time.
RossLocal Guide · 718 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Busy location with no open stalls at the moment, but it is clean, feel safe, and between the Cabela's and a Panera bread there is plenty to do.
SreejithLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★
One of the busiest US superchargers I’ve been to. But everyone is patient and wait for their turn instead of cutting in as one leaves.
Photos
Customer reviews
4.5 ★★★★★ 128 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
daniel zindleLocal Guide · 22 reviewsTotal number of Google reviews daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNot registered on the Tesla app so it won’t work unless you have a Tesla. Passenger in a BZ4x
Robson FarmsLocal Guide · 40 reviewsTotal number of Google reviews Robson has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNice location, and a great charging experience!
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
- Finding the charger: Very easy
Kulwinder Singh SraLocal Guide · 37 reviewsTotal number of Google reviews Kulwinder has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood service
- Connector type: Tesla
- Wait time: Over 20 mins
Anna BananaLocal Guide · 237 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEvery time I have stopped here to charge, there are always spaces available and all stalls are working! Great location as there is shopping and dining in the same plaza!
FrankLocal Guide · 151 reviewsTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat charging location, good price and very convenient.
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
- Finding the charger: Very easy
Dewayne ParkinsonLocal Guide · 79 reviewsTotal number of Google reviews Dewayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIt works. I have been here several times now and never had a problem.
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
- Finding the charger: Very easy
NoahLocal Guide · 511 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is a fine supercharger and there is a lot of commercial infrastructure and plenty of shops around, but it’s next to the dumpsters behind a Panera bread… just pretty weird placement overall and not at all nice feeling. It’s also oddly close to a main cross road, making it hard to walk around safely. Chargers are in decent shape though. Not too busy on a weekday afternoon but mileage may vary there.
- Status: Successful charge
Mark HenryLocal Guide · 19 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat spot, not too busy and in a good shopping area. Great lunch from Panera
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
- Finding the charger: Very easy
MarkLocal Guide · 324 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat!
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
- Finding the charger: Very easy
Business details
- Address: 2013 Walden Ave, Cheektowaga, NY 14225
- Website: tesla.com
- Service area: Buffalo, NY