Maugeri KirtleyLocal Guide · 439 reviewsTotal number of Google reviews Maugeri has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe wait was pretty long even though the app said it was open.
Tesla Supercharger
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%43+27.3Reliability 28%68+19.2Replies to reviews 8%13+1.1Momentum penalty16−8.4Experts Score= 39Not enough data for value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
DGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 8 EV charger installersPosition by Experts Score among all companies we track in this category. · better than 14%
4.5 ★★★★★ 55 Google reviews · 22 photos
69%five-star reviews
3.40★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review
Tesla Supercharger at a glance
Reviewers highlight the station's convenience, noting nearby amenities like Target and Jamba Juice, and generally fast charging speeds that allow for quick sessions. While many users report finding available stalls easily during various hours, some mention long waits despite app indicators or slow charging rates. A recurring criticism involves the lack of garbage cans, which critics view as environmentally irresponsible, alongside concerns about traffic and blind spots caused by nearby construction.
- Google rating: 4.5 out of 5 from 55 reviews (69% five-star).
- Reviews on this page: 55 Google reviews (25 with written comments, 2 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: July 8, 2026.
- Service: EV Charger Installer serving Hayward, California.
Data from Google, last updated October 26, 2026.
Score profile vs other EV charger installers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Tesla Supercharger: 43/100 on this factor. Category median: 71.C
43
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Tesla Supercharger: 68/100 on this factor. Category median: 78.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Tesla Supercharger: 16/100 on this factor. Category median: 94.F
16
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Tesla Supercharger: 13/100 on this factor. Category median: 25.F
13
Bar = this company · dark tick = category median.
Star ratings
55 Google reviews we collected
- 5 stars3869%
- 4 stars1120%
- 3 stars35%
- 2 stars12%
- 1 star24%
Praise vs complaints
Phrases our text analysis found in 25 written reviews
- Praise788%
- Complaints113%
Topic share
How often each topic comes up in the written reviews
- Speed & response450%
- Staff & attitude338%
- Price & value113%
What customers talk about
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great and fast charging station.”
“Nice and convenient location with a ton of amenities around such as 5 guys, cheese steak shop, Jamba Juice, Starbucks, Target, Island Pacific, GameSto…”
“cost $7.”
praise complaint · found by our text analysis, Google review wording unchanged.
What reviewers say about Tesla Supercharger
From 5 detailed written reviews; every point below is quoted in at least one review.
- Mentioned most: Booking & wait (3 praise).
- Returning customers: 1 reviewers say they used Tesla Supercharger before.
👍 “Never had to wait in line”
👍 “Very spacious”
👍 “From 20% to 80% in 30 min”
👎 “Gloves left on the ground”
Recent reviews
Diego12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★
Why is Tesla so irresponsible with the environment? All charging points must have garbage cans!
BalkiratLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Only one location in Hayward. Mostly it’s busy in day time but night time is always available.
Jose10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
My go to supercharger in Hayward. I get my shopping done at Target or if I want to go for a walk around Kennedy park before heading to the gym is great. Very spacious and have been going to this location for about a year now at various peak hour times and never had to wait in line.
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★
With constructions around be careful of blind spots car fly around no consideration for traffic. Gas drivers a little inconsiderate.
HarryLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Supercharge is awesome, I don't have to leave my car charging like other stations for like 4 to 6 hours. I charged my Model3 SR+ from 20% to 80% in 30 min. thats amazing. I waited inside the car, checking emails and surfing, and bang! car was ready. cost $7.25
NewJakLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very nice location! Plenty of Tesla Superchargers available here. Good restaurants to visit, too!
Photos
Customer reviews
4.5 ★★★★★ 55 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Diego Melo12 reviewsTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWhy is Tesla so irresponsible with the environment? All charging points must have garbage cans!
Dylan1 reviewTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEasy to find but charging speed is slow.
Sylvia YoungLocal Guide · 47 reviewsTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent with a friend to charge her car.
- Status: Successful charge
Balkirat SinghLocal Guide · 109 reviewsTotal number of Google reviews Balkirat has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOnly one location in Hayward. Mostly it’s busy in day time but night time is always available.
- Status: Successful charge
- Connector type: Tesla
- Wait time: No wait
Siqingaowa He1 reviewTotal number of Google reviews Siqingaowa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google容易找到
Judy Faye MangilaLocal Guide · 379 reviewsTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Place Charge
Charlie GLocal Guide · 213 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCharges fast and plenty of chargers
Jose Martin Ruiz10 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy go to supercharger in Hayward. I get my shopping done at Target or if I want to go for a walk around Kennedy park before heading to the gym is great. Very spacious and have been going to this location for about a year now at various peak hour times and never had to wait in line.
Deborah Abeyta5 reviewsTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWith constructions around be careful of blind spots car fly around no consideration for traffic. Gas drivers a little inconsiderate.
Business details
- Address: 19661 Hesperian Blvd, Hayward, CA 94541
- Website: tesla.com
- Service area: Hayward, CA