Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers describe Texas Tile and Stone Care as punctual, responsive, and thorough in cleaning, sealing, and repairing various tile surfaces. Reviewers frequently note reasonable pricing and detailed explanations of the work performed. However, one recurring criticism involves an inability to complete a large restoration project and a subsequent refusal to issue a partial refund on the initial deposit.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
21 Google reviews we collected
Phrases our text analysis found in 19 written reviews
How often each topic comes up in the written reviews
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Spencer and Joseph did a great job cleaning, repairing grout and sealing.”
“I highly recommend Texas Tile and Stone Care and will be using their services again if the need arises.”
“Spencer is very professional, punctual, and does outstanding work.”
“From the prompt appointment to evaluate the work we needed to the attention to detail of the work performed, it was outstanding.”
“I was shocked when we received Spencer's very reasonable quote.”
“He was easy to work with and dependable.”
“…up any dust/debris after the job was finished, and took the time to explain things I can do to ensure the longevity of the repairs.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Spencer did an outstanding job on our tile floors. We are extremely pleased. He was easy to work with and dependable. I would highly recommend Texas Tile and Stone!
Spencer and Joseph did a great job cleaning, repairing grout and sealing. Looks beautiful! Highly recommend. Very hard workers.
We had a great experience with tile and grout cleaning throughout our home by Spencer and his team. Very responsive, kind, and prompt. Would highly recommend their services!
The tile in our 71 year old shower now looks like new, thanks to these folks. If you love your mid-century old tiles, this is the way to go. Ours was restored 6 months ago and it still looks great - much easier to clean and care for. All the old build up is gone and the grout is white again.
Spencer is a miracle worker. I had several tile professionals try to get the stain out of my tile floor in my rental property. He was the only one that could do it! Highly recommend!!
We are very disappointed with our experience with Texas Tile and Stone Care. We hired them to restore Saltillo tile throughout our entire home, yet they were only able to complete restoration for less than a tenth of the area. Because of this, we requested a partial refund of our 40% deposit yet Texas Tile and…
4.8 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Spencer did an outstanding job on our tile floors. We are extremely pleased. He was easy to work with and dependable. I would highly recommend Texas Tile and Stone!
Thank you!
Spencer goes above and beyond! Would recommend him anytime!!
Thank you, Brian. Pleasure meeting you both.
Spencer and Joseph did a great job cleaning, repairing grout and sealing. Looks beautiful! Highly recommend. Very hard workers.
Thank you Mrs. Griffith.
We had a great experience with tile and grout cleaning throughout our home by Spencer and his team. Very responsive, kind, and prompt. Would highly recommend their services!
Thank you Jamie.
The tile in our 71 year old shower now looks like new, thanks to these folks. If you love your mid-century old tiles, this is the way to go. Ours was restored 6 months ago and it still looks great - much easier to clean and care for. All the old build up is gone and the grout is white again.
Thank you ma'am.
Spencer is a miracle worker. I had several tile professionals try to get the stain out of my tile floor in my rental property. He was the only one that could do it! Highly recommend!!
Thank you Mrs. Sanchez
Spencer, did an amazing job. My floors have never looked better.
Thank you sir.
We are very disappointed with our experience with Texas Tile and Stone Care. We hired them to restore Saltillo tile throughout our entire home, yet they were only able to complete restoration for less than a tenth of the area. Because of this, we requested a partial refund of our 40% deposit yet Texas Tile and Stone Care did not provide any refund. The small area of tile they worked on does not match the quality we expected, and they also left a chemical stain on our driveway during the project. Overall, our experience was extremely negative due to the lack of transparency and subpar results. This was a very frustrating experience and we do not recommend using this company based on our experience.
We are truly sorry to hear about your experience. We strive to leave our customers with a good impression. If you would like to resolve this matter please reach out to me @ 830-359-1970 for an assured resolution. Our customer's satisfaction is our top priority. Thank you for your feedback.
I've used Texas Tile and Stone Care on two separate occasions and my experience was excellent both times. Spencer is very professional, punctual, and does outstanding work. I had a cracked kitchen tile replaced, several areas of grout redone, several hairline tile cracks filled, and my shower acid cleaned and resealed. Spencer took extra precautions to minimize any mess, cleaned up any dust/debris after the job was finished, and took the time to explain things I can do to ensure the longevity of the repairs. I highly recommend Texas Tile and Stone Care and will be using their services again if the need arises.
Thank you, Travis. It was my pleasure.
Spencer did a wonderful job. Very meticulous and a very nice fellow to work with.
Thank you Mrs. Wittwer.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
