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Thai Herbal therapy

Massage therapist · Quincy, MA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%15+1.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#177 of 244 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 28%
4.8 ★★★★★ 96 Google reviews · 21 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
54%reviews answered by the owner
Sep 2026latest review

Thai Herbal therapy at a glance

Google reviewers rate Thai Herbal therapy 4.8 out of 5 based on 96 reviews, with the owner responding to 54% of them. Clients frequently praise the clean, professional environment and skilled therapists who address specific pain points like back, neck, and shoulder issues through deep tissue and traditional techniques. While many describe feeling refreshed and relieved, some low-star comments criticize rude phone interactions and perceived pressure regarding tipping.

  • Google rating: 4.8 out of 5 from 96 reviews (90% five-star).
  • Reviews on this page: 96 Google reviews (81 with written comments, 4 with photos).
  • Owner responses: the business replied to 54% of reviews.
  • Most recent review: September 3, 2026.
  • Service: Massage Therapist serving Quincy, Massachusetts.

Data from Google, last updated November 3, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction89Reliability89Craft & service–Value100Momentum100Replies to reviews15Satisfaction: 89 (median 94)Reliability: 89 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 15 (median 74)
Thai Herbal therapyMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Thai Herbal therapy: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Thai Herbal therapy: 89/100 on this factor. Category median: 94.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Thai Herbal therapy: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Thai Herbal therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Thai Herbal therapy: 15/100 on this factor. Category median: 74.F
15

Bar = this company · dark tick = category median.

Star ratings

96 Google reviews we collected

  • 5 stars8690%
  • 4 stars55%
  • 3 stars11%
  • 2 stars22%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise6097%
  • Complaints23%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1158%
  • Reasonable842%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2134%
  • Would recommend1931%
  • Quality & results813%
  • Price & value610%
  • Speed & response58%
  • Honesty & trust35%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clean professional highly recommend people come over all others in area totally papered best message you will find Quincy center no games and no aggre…”
  • “…I felt like a million when it was done well worth the time and money five stars…”
  • “The practitioners here are efficient and listen to where you are in pain before providing excellent service.”
  • “Me and my sisters got a 30 min session that was SO worth it!”
  • “Called to make an appointment and was able to get a massage same day.”
  • “I walked out feeling lighter, relaxed, and honestly like a new person.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

TinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had the best massage yesterday! I was and have had back and belly pain! She was absolutely amazing! My back feels better ! I highly recommend! Thank you

TrinaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I cannot say enough good things about the staff and service. I tell everyone to go! Best deep tissue & traditional Thai body work anywhere! Unmatched!

PiyapolLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Thai massage place. Felt rejuvenated afterwards n great. Highly recommend for Thai massage place.

Nghi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love it! Will come back monthly Staff is so friendly, their skills are amazing

Reasonable price
ConnorLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clean professional highly recommend people come over all others in area totally papered best message you will find Quincy center no games and no aggression on tip best message I’ve had long time nana rocks she had me pain free and totally relaxed ultimate Swedish message killed all my pain book this place promise…

Customer photo from Connor's review
Reasonable price
DianaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great massage! I asked for deep tissue massage with focus on shoulder and neck pain. The therapist was so experienced and skilled with her work. I felt so much relieved right away. Also, this place is very welcoming and extremely clean. I enjoyed every minute of it!

Photos

Customer reviews

4.8 ★★★★★ 96 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tina GaffneyLocal Guide · 18 reviewsTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the best massage yesterday! I was and have had back and belly pain! She was absolutely amazing! My back feels better ! I highly recommend! Thank you

Response from the owner · 2 months ago

Thank you so much for your review. We looking forward to to see you again. Take care

Trina Bosse (Aitken)Local Guide · 28 reviewsTotal number of Google reviews Trina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough good things about the staff and service. I tell everyone to go! Best deep tissue & traditional Thai body work anywhere! Unmatched!

Piyapol KongsomboonvechLocal Guide · 26 reviewsTotal number of Google reviews Piyapol has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Thai massage place. Felt rejuvenated afterwards n great. Highly recommend for Thai massage place.

Nghi Trinh5 reviewsTotal number of Google reviews Nghi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely love it! Will come back monthly Staff is so friendly, their skills are amazing

  • Price assessment: Reasonable price
Response from the owner · 5 months ago

Thank you so much for your kind words and support! 💛 We’re happy you enjoyed your experience with us. We look forward to seeing you again for your next relaxing session at Thai Herbal Therapy 😊

Connor DanielsLocal Guide · 38 reviewsTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean professional highly recommend people come over all others in area totally papered best message you will find Quincy center no games and no aggression on tip best message I’ve had long time nana rocks she had me pain free and totally relaxed ultimate Swedish message killed all my pain book this place promise you won’t regret if you like to be papered this is the spot.

  • Price assessment: Reasonable price
Response from the owner · 6 months ago

Thank you so much, Connor! We’re glad you enjoyed your Swedish massage and felt relaxed and pain-free. Nana will be happy to hear this! We’re proud to provide a clean, professional massage experience here in Quincy Center with no pressure—just quality care. We look forward to seeing you again soon!

Luis Mendez1 reviewTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good place walking out feeling brand new. Will recommend everyone to try it

Response from the owner · 6 months ago

Thank you so much, Luis! We’re glad you left feeling refreshed and brand new 😊 We’re proud to provide a clean, professional massage experience here in Quincy Center. We look forward to seeing you again—new clients are always welcome!

King CLocal Guide · 33 reviewsTotal number of Google reviews King has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ask for the owner. She’s the best !!

Response from the owner · 6 months ago

Thank you so much, King! We truly appreciate your support 😊 We’re happy you enjoyed your experience—always providing a professional massage in Quincy Center is our priority. We look forward to seeing you again. New clients are always welcome!

Diana YLocal Guide · 23 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great massage! I asked for deep tissue massage with focus on shoulder and neck pain. The therapist was so experienced and skilled with her work. I felt so much relieved right away. Also, this place is very welcoming and extremely clean. I enjoyed every minute of it!

Response from the owner · 6 months ago

Thank you so much, Diana! We’re glad you enjoyed your deep tissue massage and felt relief in your neck and shoulders. We’re proud to provide professional massage therapy here in Quincy Center. We look forward to seeing you again—new clients are always welcome!

Colleen FrawlLocal Guide · 24 reviewsTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a massage from heaven here today . The woman, Sala was Amazing!!!!! My go to for now on

Response from the owner · 10 months ago

Thank you so much ,Colleen we’re glad you loved your massage with Sala If anyone is looking for a relaxing or pain-relief massage in Quincy Center, We’re here for you

Brianda Mendez9 reviewsTotal number of Google reviews Brianda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hands down the best massage of my life! I’m a beginner to working out and running, so my body has been feeling extra tight and sore. Bei was absolutely amazing — super attentive, skillful, and knew exactly how to relieve the tension. I walked out feeling lighter, relaxed, and honestly like a new person. Highly recommend!

  • Price assessment: Great price
Response from the owner · 10 months ago

Thank you so much Brianna!we’re glad Bei helped relieve you tension. If anyone is looking for skilled,targeted massage for soreness or tight muscles,We’re here for you in Quincy Center

Thai Herbal therapy on Google Maps →

Business details