Analyzing 5,549,1735.5M ReviewsFor 15,08015.1K Experts

Experts Reviews · Company report
The Air Company of GA logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

The Air Company of GA

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 394 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Air Company of GA is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Air Company of GA is better than 65% of HVAC contractors.B
65
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Air Company of GA is better than 92% of HVAC contractors.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Air Company of GA is better than 52% of HVAC contractors.C
52
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Air Company of GA is better than 26% of HVAC contractors.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Air Company of GA is better than 37% of HVAC contractors.D
37
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Air Company of GA is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired The Air Company of GA for 8 kinds of job.

Recent priced reviews

HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Guillermo was amazing!!! The whole experience really was great. I had repeated issues with getting HVAC services for my type of unit, and was desperate after being out of AC for a week. I submitted an inquiry form on the Air Company on a Friday night and by 7:30a the next day I had an appt schedule for that…

Paid $400–600Reasonable priceHVAC system maintenanceA/C system repair
CrystalLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Service has always been prompt, friendly, professional, and very fairly priced. Communication is also commendable.

Paid $1,600–1,800Service not listed
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Technician did not attempt to oversell and did a great job of checking the systems as a first time visit.

Paid $200–300Reasonable priceHVAC system maintenance
Imran5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Freddy and Chris were nothing short of amazing!!! They put in new units as well as remediating duct work throughout the home. They were incredibly kind and dealt with all my questions and helping me make the best decision with our new home purchase. If you are looking for exceptional customer service,…

Paid $2,000+Reasonable priceInstallationInstall AC
melanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Prompt, courteous, knowledgeable, honest and cost effective. Great HVAC company! Guillermo was fabulous!

Paid $200–300Reasonable priceThermostat repair
StanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My experience with this company was excellent. Very professional and always takes time to ask if there are any problems.

Paid $100–200Great priceA/C system maintenanceHeating system maintenance

Price

$271-16% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance81$37–$292
A/C system repair44$209–$880
A/C system maintenance39$54–$441
A/C preventive maintenance23$112–$939
Install AC21$1.5k–$3.2k
Heating system maintenance21$54–$292
Repair HVAC21$236–$840
Install thermostat18—

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