Experts Reviews · Company report
The Air Company of GA logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

The Air Company of GA

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 394 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Air Company of GA is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Air Company of GA is better than 65% of HVAC contractors.B
65
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Air Company of GA is better than 92% of HVAC contractors.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Air Company of GA is better than 52% of HVAC contractors.C
52
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Air Company of GA is better than 26% of HVAC contractors.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Air Company of GA is better than 37% of HVAC contractors.D
37
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Air Company of GA is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired The Air Company of GA for 8 kinds of job.

The Air Company of GA for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$880
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “A/C system repair” · showing 20

★★★★★ Camilo · Edited a month ago

I almost got charged $765 to change a capacitor on my AC. The capacitor costs $30 at Homedepot, and changing it takes 5 minutes. I would have paid $89 for the diagnostic charge, plus a reasonable amount for labor and driving to my house. Fortunately the technician gave me the opportunity to decline the work. However…

Great priceA/C system repair
★★★★★ Heather · a month ago

Guillermo was amazing!!! The whole experience really was great. I had repeated issues with getting HVAC services for my type of unit, and was desperate after being out of AC for a week. I submitted an inquiry form on the Air Company on a Friday night and by 7:30a the next day I had an appt schedule for that…

Paid $400–600Reasonable priceHVAC system maintenanceA/C system repair
★★★★★ John · Edited 5 months ago

Freddie was professional, and fixed the issue quickly!

Paid $900–1,000Reasonable priceA/C system repair
★★★★★ Ian · Edited 5 months ago

Anthony was prompt, courteous, friendly, and professional. I appreciate the excellent service and would recommend The Air Company to anyone in need of HVAC service.

Great priceA/C system maintenanceA/C system repair
★★★★★ chris · 5 months ago

this company was FANTASTIC. the Tech was super professional, and come very fast. did a great job and explained everything so great!

Paid $300–400Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Amber · Edited 6 months ago

Professional, thorough and very helpful!

HVAC system maintenanceA/C system maintenanceHeating system repair
★★★★★ Nicole · 6 months ago

They were very kind, professional, clearly knowledgeable, and arrived exactly on-time. They explained everything in a way that was easy to understand. Wonderful people!

Paid $1,000+Great priceA/C system repair
★★★★★ Ray · Edited 9 months ago

Excellent - back up and running in less than 24 hours.

A/C system repair
★★★★★ Scott · Edited a year ago

By far the best HVAC experience I have had in 21 years of home ownership in Atlanta. Very responsive and professional, and their pricing were very competitive.

Reasonable priceHVAC system repairA/C system maintenanceA/C system repair+ Punctuality+ Quality+ Value
★★★★★ Matt · Edited a year ago

We love The Air Company and their team. They've taken great care of our family for 5 years with everything from maintenance to emergency repairs and replacements. They are responsive, affordable, and trustworthy. You can expect honest and professional staff who show up on time and help you when you need it most.

HVAC system maintenanceA/C system repairHeating system installation+ Responsiveness+ Punctuality+ Professionalism
★★★★★ David · Edited 2 years ago

Thank the universe for This company /fabulous /Professional/ brilliant service persons, AND incredibly responsive plus friendly, easy to work with, I have an excellent service contract with them for my 3 units, the best HVAC investment I ever made! Thank you, for a good value thank you. For reliability Thank you! I…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Value
★★★★★ stacy · Edited 2 years ago

The Air Company is always on time and let's you know who is coming to service your unit. Guillermo is one of their technicians and he does a great job.

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Charles · Edited 2 years ago

Exceptional service with my commercial grade refrigeration unit.

A/C system repairInstall thermostat+ Responsiveness+ Punctuality+ Quality
★★★★★ Laurie · Edited 2 years ago

Chris, the owner is amazing and HONEST. Freddy is extremely knowledgeable, professional patient, and kind and always willing to do what it takes to make things right. I would not use anyone else! They recently installed a brand new A/C/Furnace and all went smoothly and efficiently. I highly recommend The Air…

A/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mark · Edited 2 years ago

The 2 HVAC tech's were very professional and explained things in layman terms.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Daniel · Edited 3 years ago

Mary and the gang are great. Freddie is my guy and swoops through every few months to check things out. We have three systems, so always running into issues. They are fast to respond and reasonably priced.

A/C preventive maintenanceA/C system repairHeating system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Mindy · Edited 3 years ago

Winston from Air Company was Very professional and explained in details what he found when inspecting our A/C unit for possible leakage. Came out same day that I called. Great service!

A/C system maintenanceA/C preventive maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ William · 3 years ago

They ran about 45 minutes late, however, it was a very hot day, and I’m quite sure they were running ragged trying to keep up with all of the work. When they arrived, they were very apologetic and diagnosed the problem within minutes and had my A/C working in about 20 minutes. Could not ask for a better result.

A/C system repair
★★★★★ Sandra · 3 years ago

No good news for me. But, Winston was a nice young man and recognized the problem immediately.

A/C system repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Nathan · 3 years ago

Guillermo came by and fixed my a/c unit. I got a quote from another company and they told me my unit was too old and i needed to get a new one. Im glad I decided to get a second quote from these guys because it ended up saving a lot of money to just repair it. Also i called at 9am in the morning and Guillermo showed…

A/C system repair+ Responsiveness+ Punctuality+ Quality

Show more a/c system repair reviews (24 more) →

Price

$271-16% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance81$37–$292
A/C system repair44$209–$880
A/C system maintenance39$54–$441
A/C preventive maintenance23$112–$939
Install AC21$1.5k–$3.2k
Heating system maintenance21$54–$292
Repair HVAC21$236–$840
Install thermostat18—

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