Analyzing 5,563,8795.6M ReviewsFor 15,12315.1K Experts

Experts Reviews · Company report
The Air Company of GA logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%83+29.1Reliability 15%65+9.8Craft & service 20%92+18.4Value 10%52+5.2Momentum 8%26+2.1Track record 7%37+2.6Accountability 5%61+3.1Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

The Air Company of GA

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 394 Google reviews

📞 Call (404) 583-7788Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.The Air Company of GA is better than 83% of HVAC contractors.A
83
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).The Air Company of GA is better than 65% of HVAC contractors.B
65
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.The Air Company of GA is better than 92% of HVAC contractors.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.The Air Company of GA is better than 52% of HVAC contractors.C
52
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.The Air Company of GA is better than 26% of HVAC contractors.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.The Air Company of GA is better than 37% of HVAC contractors.D
37
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.The Air Company of GA is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired The Air Company of GA for 8 kinds of job.

The Air Company of GA for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “HVAC system repair”

Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

By far the best HVAC experience I have had in 21 years of home ownership in Atlanta. Very responsive and professional, and their pricing were very competitive.

Reasonable priceHVAC system repairA/C system maintenanceA/C system repair+ Punctuality+ Quality+ Value
Ian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called at 1:45pm and had someone at my doorstep before 2:30pm… Explained immediately what was wrong and fixed it in a timely manner.

Reasonable priceHVAC system repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thank the universe for This company /fabulous /Professional/ brilliant service persons, AND incredibly responsive plus friendly, easy to work with, I have an excellent service contract with them for my 3 units, the best HVAC investment I ever made! Thank you, for a good value thank you. For reliability Thank you! I…

HVAC system repairHVAC system maintenanceA/C system maintenance+ Value

Price

$271-16% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 65%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance81$37–$292
A/C system repair44$209–$880
A/C system maintenance39$54–$441
A/C preventive maintenance23$112–$939
Install AC21$1.5k–$3.2k
Heating system maintenance21$54–$292
Repair HVAC21$236–$840
Install thermostat18—

Compare with

Comfort Atlanta Heating & Air logoComfort Atlanta Heating & AirExperts Score 83Atlanta · 4.99★Bartlett Heating & Cooling logoBartlett Heating & CoolingExperts Score 58Atlanta · 4.97★Hope Heating & AC Repair logoHope Heating & AC RepairExperts Score 58Atlanta · 4.96★