Make-up artist · Chicago, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%81+19.6Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty93−0.7Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#75 of 127 makeup artistsiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★349 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviews for The Bridal Beauty Team average 4.9 out of 5 stars from 349 ratings, with the owner responding to 98 percent of feedback. Clients frequently praise the team's punctuality, professional communication, and ability to accommodate specific hair and makeup requests for brides and wedding parties. However, several low-star reviews cite hidden fees, aggressive pricing inquiries, and inconsistent service quality on the wedding day as recurring issues.
Google rating: 4.9 out of 5 from 349 reviews (97% five-star).
Reviews on this page: 349 Google reviews (332 with written comments, 65 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 1, 2026.
Service: Makeup Artist serving Chicago, Illinois.
Data from Google, last updated November 4, 2026.
Score profile vs other makeup artists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
The Bridal Beauty TeamMakeup Artists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Bridal Beauty Team: 91/100 on this factor. Category median: 96.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Bridal Beauty Team: 81/100 on this factor. Category median: 96.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Bridal Beauty Team: 93/100 on this factor. Category median: 99.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Bridal Beauty Team: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Bridal Beauty Team: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Bridal Beauty Team: 100/100 on this factor. Category median: 50.A
100
Bar = this company · dark tick = category median.
Star ratings
349 Google reviews we collected
4.9of 5
5 stars33897%
4 stars21%
3 stars00%
2 stars10%
1 star82%
Praise vs complaints
Phrases our text analysis found in 332 written reviews
95%praise
Praise68495%
Complaints355%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend17424%
Staff & attitude15922%
Speed & response12818%
Communication10715%
Quality & results10414%
Honesty & trust264%
Price & value213%
What customers talk about
We read 332 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend them to anyone looking for their wedding hair and makeup team!”
“I would not recommend working with people who treat people disrespectfully.”
“Kate, the owner, did my trial and was so incredibly friendly, listened to exactly what I wanted, and made me feel comfortable right away.”
“…email exchange with Gina until I met Kate who lost the sale with her rude attitude and no apology when I only had clarifying questions about the fees…”
“Kate, the owner, was incredibly professional, responsive, and wonderful to work with throughout the planning process.”
“Wedding experience I will never get back!”
“On the wedding day, Jeannette and her team were absolutely amazing—so talented, fun, and easy to work with!”
“I’m so grateful for their amazing work and would recommend them to any bride!”
“So I'm obviously not happy with them and would never work with them and I will let as many people as I can know not to work with this place that doesn…”
“She used an airbrush technique, which I was honestly very weary about at first because there is so much mixed information out there about whether airb…”
“…l Beauty Team - they are a bit more expensive than others, but it was worth it for the peace of mind that me and all my bridesmaids and mom/sister wou…”
“Very rude, aggressive and full of hidden fees!”
People customers mention
Kate57 reviews
Gina21 reviews
Carla17 reviews
Angelique15 reviews
Artistry13 reviews
Ann11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Bridal Beauty Team for 7 kinds of job. Pick one to see what they paid and said.
RRebecca4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I worked with Angelica for my wedding hair and makeup and she was amazing to work with! I don’t typically wear a lot of makeup or do my hair so at my trial, we tried out a few different hairstyles and she also provided guidance on what she thought would look good for my complexion and skin type, and addressed any…
KKelsey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I cannot recommend The Bridal Beauty Team enough! Kate, the owner, was incredibly professional, responsive, and wonderful to work with throughout the planning process. On the wedding day, Jeannette and her team were absolutely amazing—so talented, fun, and easy to work with! My hair and makeup turned out…
LLauren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I had a fantastic experience working with Angelica and the rest of the Bridal Beauty Team for my wedding in September. They were incredibly easy to work with throughout the trial/scheduling process and so flexible day of. I completely 180'd from my trial and Angelica executed perfectly. Could not recommend more!
AAbigailLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with the Bridal Beauty Team- particularly Angelique as my main artist, and Lakel and Tanya as support to cover my bridal party! They arrived early, were super personable, polite and executed beautifully on myself, my sisters, bridesmaids, and moms. I would recommend the team to anyone!
GGracie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We eloped to Chicago from the UK and I have to say, Rene made our wedding morning so relaxed and enjoyable, he put me at ease having never had my make up or hair done professionally before. I felt absolutely amazing and the result exceeded all expectations. Thanks to Rene for bringing my bridal vision to life and being so lovely!
AAlissa10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Jeannette was an absolute dream to work with! From my trial to my wedding day, she went above and beyond to make sure I felt beautiful, confident, and completely comfortable.
She took her time during my trial to make sure I was happy with everything, and on my wedding day, she was so calm and reassuring - which…
I cannot recommend this team enough! From start to finish, the entire experience was wonderful. Kate, the owner, did my trial and was so incredibly friendly, listened to exactly what I wanted, and made me feel comfortable right away. On the wedding day, Carla and Nicole were absolutely amazing. I am very Type B and didn’t have a specific vision going into the day, but Carla worked her magic and made me feel like an absolute princess! I felt so beautiful, and both my hair and makeup were absolutely perfect. Everything lasted all day and night, even through hours of dancing!
Gina was also so responsive, helpful, and wonderful throughout the entire planning process. The whole team made everything so easy and stress-free, which is exactly what you want on your wedding day. I felt so beautiful and truly couldn’t have been happier with how everything turned out. I would recommend them to anyone looking for their wedding hair and makeup team!
Response from the owner · a day ago
I just loved working with you, Puja!! you were absolutely so much fun. I cannot wait to see photos.
R
Rebecca Neteler4 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I worked with Angelica for my wedding hair and makeup and she was amazing to work with! I don’t typically wear a lot of makeup or do my hair so at my trial, we tried out a few different hairstyles and she also provided guidance on what she thought would look good for my complexion and skin type, and addressed any concerns I had. We made a few changes for the wedding day and it all turned out beautifully! The rest of the team was also so great for my wedding party’s hair and makeup - everyone looked gorgeous and hair & makeup held up so well throughout the day.
Response from the owner · a week ago
Rebecca, thank you so much! What a sweet review I’m so glad everything went perfectly and I’m so glad that you figured out any changes you wanted to make and easily change them on the day of
K
Kelsey Kriva5 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
I cannot recommend The Bridal Beauty Team enough! Kate, the owner, was incredibly professional, responsive, and wonderful to work with throughout the planning process. On the wedding day, Jeannette and her team were absolutely amazing—so talented, fun, and easy to work with! My hair and makeup turned out beautifully, and my MOB, MOG, and all of my bridesmaids loved their hair and makeup, too. They made getting ready such a fun and memorable experience. I’m so grateful for their amazing work and would recommend them to any bride!
Response from the owner · 3 weeks ago
Thank you so much, Kelsey! It was really fun working with you. I’m so glad everything came out the way that you wanted and you’re so happy to be a part of your day.
L
Lauren Nilles4 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
I had a fantastic experience working with Angelica and the rest of the Bridal Beauty Team for my wedding in September. They were incredibly easy to work with throughout the trial/scheduling process and so flexible day of. I completely 180'd from my trial and Angelica executed perfectly. Could not recommend more!
Response from the owner · 3 weeks ago
Haha that’s the best part of doing a trial, Lauren!! It happens all the time and I’m glad that everything was executed perfectly. Thank you for the beautiful review.
A
Abigail SpencerLocal Guide · 40 reviewsiTotal number of Google reviews Abigail has written across all businesses on Google Maps, not just this one.
I had a great experience with the Bridal Beauty Team- particularly Angelique as my main artist, and Lakel and Tanya as support to cover my bridal party! They arrived early, were super personable, polite and executed beautifully on myself, my sisters, bridesmaids, and moms. I would recommend the team to anyone!
Response from the owner · 3 weeks ago
Thank you so much, Abigail! So grateful for you and I will definitely share this with them!
G
Gracie Harvey-Grant7 reviewsiTotal number of Google reviews Gracie has written across all businesses on Google Maps, not just this one.
We eloped to Chicago from the UK and I have to say, Rene made our wedding morning so relaxed and enjoyable, he put me at ease having never had my make up or hair done professionally before. I felt absolutely amazing and the result exceeded all expectations. Thanks to Rene for bringing my bridal vision to life and being so lovely!
Response from the owner · 3 weeks ago
Thank you so much, Gracie! So appreciate this review! I will share with him right now
A
Alissa Carroll10 reviewsiTotal number of Google reviews Alissa has written across all businesses on Google Maps, not just this one.
Jeannette was an absolute dream to work with! From my trial to my wedding day, she went above and beyond to make sure I felt beautiful, confident, and completely comfortable.
She took her time during my trial to make sure I was happy with everything, and on my wedding day, she was so calm and reassuring - which made such a difference during an emotional and busy morning. She is truly an artist! What I love most about her style is that she enhances your natural features rather than covering them up. I felt like the very best version of myself.
I couldn’t recommend Jeanette and the Bridal Beauty Team more. Thank you for making me feel so beautiful on such a special day! 🤍
Response from the owner · a month ago
Thank you so much! Jeannette is awesome. We love having her on the team so much.
C
Claire Swanson2 reviewsiTotal number of Google reviews Claire has written across all businesses on Google Maps, not just this one.
The Bridal Beauty Team was amazing! Jeannette was absolutely incredible and did my hair and makeup exactly how I pictured! She exceeded my expectations! My hair and makeup lasted all night perfectly and I got so many compliments on it. All of my bridesmaids were thrilled with their hair and makeup as well. I have already recommended this team to other brides! Truly could not have been happier!!!
Response from the owner · a month ago
Thank you so much, Claire!! We love Jeanette so much
B
Brittani Owens8 reviewsiTotal number of Google reviews Brittani has written across all businesses on Google Maps, not just this one.
I HIGHLY recommend the Bridal Beauty Team for your wedding beauty needs!!! I had a few minor tweaks from my trial on my wedding day and they flawlessly worked with me to make sure it was EXACTLY what I wanted and then some!! All of the girls said it was the smoothest hair and makeup experience they’ve been a part of!! If you’re in TBBT area - could not recommend them more!!
Response from the owner · 3 months ago
Oh my gosh, thank you so much! And thank you for pointing out the tweaks from the trial. That is exactly what we love to hear and is exactly the point of the trial. I’m so glad that that was something that you could experience. Cannot wait to see the photos and hopefully you can come to our party this week.
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Emily K1 reviewiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Angelique did an absolutely incredible job with my bridal hair and makeup, as well as getting my entire wedding party ready! She was completely professional, efficient, and actually had us all set to go ahead of schedule, which made for such a stress-free morning.
What really blew me away was how amazing she was with the little girls in the wedding party. She noticed right away when they were getting a bit antsy sitting around and seamlessly adjusted her schedule on the fly to accommodate them. When they decided they didn't want to match each other, Angelica got creative and gave them unique, beautiful braids that they loved.
She was a joy to work with and provided the perfect, relaxing start to our wedding day. If you want a talented, adaptable, and organized stylist for your big day, hire Angelique from The Bridal Beauty Team!
Response from the owner · 3 months ago
Oh Emily, thank you so much. This is such a great review. We really appreciate it! I will forward this on to her and I cannot wait to see your photos. I want to see what these little girls look like!
