Patti Tanner14 reviewsTotal number of Google reviews Patti has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work. Great customer service. Recommend highly.
The Brothers that just do Gutters
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 48 gutter installation servicesPosition by Experts Score among all companies we track in this category. · better than 32%
4.9 ★★★★★ 984 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review
The Brothers that just do Gutters at a glance
Customers frequently praise the company for professional installation, thorough cleanup, and clear communication regarding services and warranties. Reviews highlight punctual arrivals, efficient one-day completions for complex projects, and fair pricing estimates. However, lower-rated feedback cites issues with poor phone responsiveness, delayed follow-ups on quotes, and instances where sales representatives provided inaccurate information about required parts or additional costs.
- Google rating: 4.9 out of 5 from 984 reviews (97% five-star).
- Reviews on this page: 984 Google reviews (882 with written comments, 57 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: October 27, 2026.
- Service: Gutter Installation Service serving San Antonio, Texas.
Data from Google, last updated October 27, 2026.
Score profile vs other gutter installation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Brothers that just do Gutters: 92/100 on this factor. Category median: 95.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Brothers that just do Gutters: 88/100 on this factor. Category median: 94.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.The Brothers that just do Gutters: 87/100 on this factor. Category median: 99.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.The Brothers that just do Gutters: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Brothers that just do Gutters: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Brothers that just do Gutters: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
984 Google reviews we collected
- 5 stars95697%
- 4 stars81%
- 3 stars20%
- 2 stars51%
- 1 star131%
Praise vs complaints
Phrases our text analysis found in 882 written reviews
- Praise2,06799%
- Complaints291%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude53726%
- Quality & results46022%
- Speed & response37118%
- Would recommend33416%
- Price & value1929%
- Communication1648%
- Honesty & trust382%
What customers talk about
We read 882 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They showed up when they said they would and were polite and professional.”
“Although their prices were reasonable and their work was great, The Brothers that just do Gutters were unprofessional and rude.”
“They got the job done in one day and the gutters look great.”
“Her attitude from the first word out of her mouth was terrible.”
“He was quick, responsive, and provided competitive pricing.”
“I would definitely recommend them for any future gutter installations”
“Cannot recommend them.”
“I would definitely recommend this company, and especially this crew (John, Frank and Steve) if you want great looking gutters at a fair price.”
“The product is too expensive and service is not five stars.”
“The listen to my concerns and explained everything.”
“…runs the work crew, everyone was eager to answer all our questions honestly and completely.…”
People customers mention
- Ben 45 reviews
- Frank 38 reviews
- Aydin 34 reviews
- Connor 32 reviews
- Grant 31 reviews
- Angel 29 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired The Brothers that just do Gutters for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Rainbow1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 hours ago★★★★★
They are very thorough. Polite and considerate of each and every customer. The listen to my concerns and explained everything.The team was quiet and cleaned. Even my neighbors came out and he said the gutters looked like they had always been there. Matched color perfectly.
SLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★
Frank and Steve were amazing! They explained what they were going to do before they started the work. They were very professional and courteous. I appreciated their work.
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Coree and CJ did a great job. They showed up when they said they would and were polite and professional. Great dudes!
Patty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Fabulous company to work with. They were knowledgeable and very professional. They got the job done in one day and the gutters look great. I highly recommend them.
Vanita18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Frank and Steve did an excellent job of installing gutters on my home. Excellent clean up and explanation of services and warranties. Highly recommend them and this business.
CassieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Frank and Steve were the installation crew that came out to put in our gutters, they called to let us know they would be arriving earlier than scheduled which was appreciated. They were very polite and professional, they had their own water and food for the day when I asked if they needed anything. The job took…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 9 | $4.8k–$14k |
| Home addition construction | 7 | — |
| Rooftop/skylight cleaning | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 984 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Rainbow Girls Schertz Assembly #2801 reviewTotal number of Google reviews Rainbow has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are very thorough. Polite and considerate of each and every customer. The listen to my concerns and explained everything.The team was quiet and cleaned. Even my neighbors came out and he said the gutters looked like they had always been there. Matched color perfectly.
Response from the owner · 2 hours ago
Thanks for the wonderful review! We love hearing that our gutter installation team nailed the color match and attention to detail! Even better when the neighbors notice! 😄 We appreciate your trust and the 5 stars!
S CrowderLocal Guide · 29 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank and Steve were amazing! They explained what they were going to do before they started the work. They were very professional and courteous. I appreciated their work.
Response from the owner · 21 hours ago
Thanks for the awesome review! ⭐ Great communication and professional service are what our San Antonio gutter team is all about. We appreciate your trust and the 5 stars!
Robert Gibson5 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCoree and CJ did a great job. They showed up when they said they would and were polite and professional. Great dudes!
Response from the owner · 3 days ago
Thanks, Robert! Showing up on time and treating customers right should never be optional! 😎 Glad our San Antonio gutter team delivered. We appreciate the 5 stars!
Patty Schubert2 reviewsTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFabulous company to work with. They were knowledgeable and very professional. They got the job done in one day and the gutters look great. I highly recommend them.
Response from the owner · 3 days ago
Thanks, Patty! Beautiful gutters, professional service, and all in one day—that’s what we love to hear! 🙌 We appreciate the 5 stars and your recommendation of The Brothers!
Vanita Shivers18 reviewsTotal number of Google reviews Vanita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank and Steve did an excellent job of installing gutters on my home. Excellent clean up and explanation of services and warranties. Highly recommend them and this business.
Response from the owner · 6 days ago
Thanks, Vanita! ⭐ Great gutter installation, a clean workspace, and happy homeowners—that’s what we aim for! We appreciate your trust in The Brothers and the awesome recommendation!
Robert MooreLocal Guide · 11 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis company did a great job. I have.no complaints at all.
Response from the owner · a week ago
No complaints and 5 stars? That’s music to our ears, Robert! 😄 Thanks for trusting our San Antonio gutter team. We appreciate your support!
Cassie MenaLocal Guide · 12 reviewsTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank and Steve were the installation crew that came out to put in our gutters, they called to let us know they would be arriving earlier than scheduled which was appreciated. They were very polite and professional, they had their own water and food for the day when I asked if they needed anything. The job took longer than expected, but they made sure they did a thorough job and cleaned up any mess they made. Overall we are very happy with the install and how the gutters look.
Response from the owner · a week ago
Thanks, Cassie! ⭐ We love hearing our San Antonio gutter installation team delivered quality work, professionalism, and a thorough cleanup. Sometimes doing it right takes a little extra time! We appreciate your trust and the 5 stars!
Bradley Cox1 reviewTotal number of Google reviews Bradley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrank and Steve did a great job! Excellent materials. This crew communicated well. They worked with precision and efficiency. Will use them again.
Response from the owner · 3 weeks ago
Thanks so much! Our crew values the feedback!
Linda Montez1 reviewTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMany thanks to Frank & Steve who installed our gutters. And thanks to Ben who gave estimate. Drainage problem at front of our house seems much improved.
Response from the owner · a week ago
Thanks for the 5 stars, Linda! ⭐ We’re glad your new gutters are already improving your home’s drainage! Keeping water where it belongs is what we do best. Our San Antonio gutter team appreciates your trust!
Business details
- Address: 12011 Huebner Rd Ste 209, San Antonio, TX 78230
- Phone: (210) 610-7980
- Website: nw-san-antonio.brothersgutters.com
- Service area: San Antonio, TX