The Center For Integrative And Functional Health And Wellness
Medical Center · Schaumburg, IL · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%54+34.3Reliability 28%21+5.9Replies to reviews 8%71+5.8Momentum penalty55−4.5Experts Score= 42Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 33 psychiatristsiPosition by Experts Score among all companies we track in this category. · better than 3%
4.6★★★★★392 Google reviews · 24 photos
87%five-star reviews
4.32★last 12 monthsiAverage stars on reviews from the last 12 months only.
15.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
The Center For Integrative And Functional Health And Wellness at a glance
Google reviewers rate the center 4.6 out of 5 based on 392 reviews, with the owner responding to 62 percent of them. Patients frequently praise the clinic for its chiropractic, mental health, and integrative services, citing staff friendliness, detailed explanations, and effective treatments for chronic conditions. However, some low-star reviews criticize the facility for aggressive sales tactics, high treatment costs, and difficulties in reaching staff for appointment scheduling.
Google rating: 4.6 out of 5 from 392 reviews (87% five-star).
Reviews on this page: 392 Google reviews (315 with written comments, 4 with photos).
Owner responses: the business replied to 62% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
This companyPsychiatrists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.The Center For Integrative And Functional Health And Wellness: 54/100 on this factor. Category median: 90.C
54
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.The Center For Integrative And Functional Health And Wellness: 21/100 on this factor. Category median: 83.D
21
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.The Center For Integrative And Functional Health And Wellness: 55/100 on this factor. Category median: 100.C
55
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.The Center For Integrative And Functional Health And Wellness: 71/100 on this factor. Category median: 81.B
71
Bar = this company · dark tick = category median.
Star ratings
392 Google reviews we collected
4.6of 5
5 stars34287%
4 stars144%
3 stars00%
2 stars31%
1 star338%
Praise vs complaints
Phrases our text analysis found in 315 written reviews
93%praise
Praise31493%
Complaints237%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15145%
Would recommend7923%
Quality & results4413%
Communication299%
Honesty & trust165%
Speed & response113%
Price & value72%
What customers talk about
We read 315 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Omar is very knowledgeable and caring for my needs.”
“So unprofessional and sad that someone in mental health care can care so little about their patients.”
“I would recommend the chiropractic and integrative services for bettering your psychological and physical health.”
“Do not recommend her as a psychiatrist or this place in general.”
“I had an excellent experience with Doctor Omair and the entire team.”
“Twice now I've had a terrible time getting prescriptions refilled.”
“He takes his time explaining exercises and adjustments, and I always feel better after coming in for a visit.”
“Doctor Omair is knowledgeable, professional, and genuinely cares about his patients.”
“The office is welcoming, professional, and runs on time.”
“Her positivity and empathetic personality really is worth every penny of the therapy and more!”
“RIP OFF.”
People customers mention
Aimee52 reviews
Bernas38 reviews
Omair19 reviews
Friedman12 reviews
Rob11 reviews
Husain10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PPatti4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dr. Omar is very knowledgeable and caring for my needs. Been coming all year and really enjoy this great place.
NNABEEL4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr. Omair is great! He takes his time explaining exercises and adjustments, and I always feel better after coming in for a visit.
VVictoria5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Love coming to this center. Dr Omair has helped me tremendously. Everyone in the office is super nice and very knowledgeable
Meeting with Dr Friedman and Dr Bernas has helped me tremendously. I’ve been doing Iv nutrition which helps with energy. Highly recommend. Staff very friendly and knowledgeable and…
MMorgan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This practice has so much to offer across various areas of mental and physical wellbeing. I’m so thankful this place was recommended to me especially Dr. Friedman. She is easy to talk to and open to finding solutions that fit the individual instead of trying to cram everyone in the same “one size fits all” box.…
KKamilaLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Highly NOT recommended!!!
Felt odd the moment I stepped in. I don't know why I stayed for the visit I should of leave right away. Very unprofessional stuff. It seemed like they don't know what they were doing. I'm a cna I know how to take vitals, the person doing mine apparently didn't at all.
I went there with…
JJeff3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been working with Dr Friedman for a little over 1 year now & she is one of most kindest doctors that I know !
I would highly recommend seeing her !
Dr. Omair is great! He takes his time explaining exercises and adjustments, and I always feel better after coming in for a visit.
Response from the owner · a month ago
Thank you Nabeel, we appreciate the kind words. We are glad Dr. Omair’s clear explanations and adjustments help you feel better after each visit. We look forward to continuing to support your care.
J
Jen Miller3 reviewsiTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
I have been struggling with debilitating autoimmune and mental health effects for most of 57 years of life. Dr. Aimee, Dr. Friedman, Dr. Bernas, and Dr. Omair have helped improve my quality of life to an extent I never dreamed could be. I would recommend the chiropractic and integrative services for bettering your psychological and physical health. Currently in 2026, I have now been with this group for over four years and even recommended this group to my friends and family. The ketamine treatment helped stabilize my mood disorder, as well as the excessive inflammation in my body due to the autoimmune issues. The welcoming disposition of the doctors and staff at this facility have been Overwhelming positive and this comes from a medical professional with 25 years experience. The front staff gentleman John has been very helpful with the ease and understanding of making appointments. I would highly recommend this group to anyone.
Response from the owner · a month ago
Thank you so much for this heartfelt review and for trusting our team for over four years. We are thrilled to hear Dr. Aimee, Dr. Friedman, Dr. Bernas, Dr. Omair and our staff, including John, have made such a meaningful difference in your quality of life. It is wonderful to know the ketamine treatment and our integrative approaches have helped stabilize your mood and reduce inflammation. Hearing that recommendation from a fellow medical professional with 25 years of experience means a great deal to us. We look forward to continuing to support your physical and psychological health.
V
Victoria Pearson5 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Love coming to this center. Dr Omair has helped me tremendously. Everyone in the office is super nice and very knowledgeable
Meeting with Dr Friedman and Dr Bernas has helped me tremendously. I’ve been doing Iv nutrition which helps with energy. Highly recommend. Staff very friendly and knowledgeable and highly recommend. Love coming to the center. Staff is very supportive and friendly.
Response from the owner · 2 months ago
Thank you, Victoria — we’re so glad you love coming to our center. Dr. Omair and the whole team appreciate your kind words and are happy to have helped you. We look forward to continuing to provide excellent care.
D
debra boodenLocal Guide · 15 reviewsiTotal number of Google reviews debra has written across all businesses on Google Maps, not just this one.
Debra, we are sorry to hear that you were disappointed with your experience. Providing compassionate, professional care and a positive experience for those we serve is very important to our team. Because your review does not include details about what led to your concerns, we would welcome the opportunity to better understand your experience. Please contact our office directly so we can listen to your concerns and address anything that may need our attention. Thank you for taking the time to share your feedback.
The Center for Integrative and Functional Health and Wellness
M
Morgan Saathoff3 reviewsiTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
This practice has so much to offer across various areas of mental and physical wellbeing. I’m so thankful this place was recommended to me especially Dr. Friedman. She is easy to talk to and open to finding solutions that fit the individual instead of trying to cram everyone in the same “one size fits all” box. Grateful for my experience thus far and more to come!
Response from the owner · 2 months ago
Thank you, Morgan, for your kind words and for recommending our practice. We’re delighted that Dr. Friedman has been easy to talk to and able to find individualized solutions that work for you. We appreciate your trust and are grateful to be part of your mental and physical wellbeing journey. We look forward to continuing to support you.
K
Kamila K.Local Guide · 25 reviewsiTotal number of Google reviews Kamila has written across all businesses on Google Maps, not just this one.
Highly NOT recommended!!!
Felt odd the moment I stepped in. I don't know why I stayed for the visit I should of leave right away. Very unprofessional stuff. It seemed like they don't know what they were doing. I'm a cna I know how to take vitals, the person doing mine apparently didn't at all.
I went there with big hopes , hoping I would get help with finding a cause of my illness, like every advertisement says, but I got the opposite. No recommendations for any tests. Doctor said I'm alright and gave me prescription for migraines. I would never be back at that place again. Pls don't waste your time and money.
Response from the owner · 2 months ago
Thank you for sharing your concerns. We take feedback regarding professionalism and the quality of care provided at our Center very seriously. Our goal is to provide every individual with a professional, respectful, and thorough experience.
Because we respect the privacy and confidentiality of everyone we serve, we are unable to address individual circumstances or details in a public forum. We welcome the opportunity to discuss any concerns directly and appropriately.
Please contact our office manager using the phone number listed on our website so that your concerns can be reviewed.
J
Jeff Hoffman3 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
I have been working with Dr Friedman for a little over 1 year now & she is one of most kindest doctors that I know !
I would highly recommend seeing her !
Response from the owner · 2 months ago
Thank you, Jeff, for your wonderful review and recommendation. We’re so glad Dr. Friedman has provided kind, compassionate care over the past year; she and our team truly appreciate your trust. We look forward to continuing to support your health.
C
carmela rutiglianoLocal Guide · 16 reviewsiTotal number of Google reviews carmela has written across all businesses on Google Maps, not just this one.
**PLEASE READ BEFORE SCHEDULING**
I originally scheduled an appointment for this clinic because I was receiving advertisements on social media for gut issues and blood work. I have been looking for a place to do all my labs in one place and this clinic was near me so I thought it was perfect. They sent me consent paperwork before my visit (which is normal procedure) but they also asked me to fill out a questionnaire when I walked in which I thought was odd but I did it because I believed to be meeting with a medical doctor and this could just be more information they needed. When I was called into the room I realized this “room” looked like a therapist office but again I followed procedure thinking this was their process. Then Aimee started asking me repeatedly why I’m here and I kept advising I was in to check my hormones and allergies. She proceeded to ask me multiple times if my mental health was an issue and if I was “sad” and I repeatedly told her I’m not here for depression I just wanted my hormones and allergies tested. She THEN pulled out a 4 month plan with a $7500 bill and said that this was something they’d recommend for me. (Let me add perspective: I’m 39 5’1 140lbs and I used to body build so I wasn’t having issues with body composition or a lack of knowledge for it, I am simply having hormone/allergy issues and wanted a deeper blood panel then my normal family doctor would provide. I’ve worked in functional medicine clinics and I knew this was supposed to be the route to take) I told her no, I could not afford this and that I was there for what my insurance would cover and also see other potential causes for my gut health. She then rescheduled herself with me and a follow up blood appointment since I found out later that she is a Psychiatrist and not a medical doctor. I asked the front why I needed to see her again and they said to just see how things were going. Fast forward to the reason for this post…this clinic billed my insurance for a psychiatric evaluation and I now have a $190 bill for a sit down chat for someone to essentially tried to convince me I needed therapy. It was barely an hour so technically she owes me more time. With that said, I called the clinic canceling my follow up appointments and demanded an explanation and they told me the evaluation questions I filled out was technically a psychological evaluation and that what was getting billed. Now I’m in the process of fighting this because I was NEVER told and this place fraudulently charged me for something I was never there for. Please think twice before coming here and feel free to reach out to me if you need further information.
Response from the owner · Edited 2 months ago
Carmela, we take concerns regarding transparency, billing, and patient experience seriously. We also respectfully disagree with several statements and characterizations contained in this review. Because we respect the privacy of everyone who interacts with our practice, we will not discuss or confirm details regarding any individual's care, appointments, health information, or billing in a public forum.
In general, our practice provides both insurance based medical services and additional services that may not be covered by insurance. Recommendations may be presented based upon an individual's evaluation, but patients are always free to accept or decline recommended services or treatment plans.
Our practice also utilizes health screening questionnaires when appropriate as part of our comprehensive approach to care. When services are submitted to insurance, individual financial responsibility may depend upon the patient's specific insurance benefits, deductible, copayment, and coverage determination.
We take allegations of fraudulent billing particularly seriously and strongly disagree with any suggestion that our practice intentionally bills patients or insurance companies for services that were not provided. If someone believes a billing error has occurred, we welcome the opportunity to review the documentation and address the concern directly.
We remain committed to professional, ethical, and compassionate care and to providing clear information regarding the services available through our practice.
The Center for Integrative and Functional Health and Wellness
630 980 1400
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gwenevive2 reviewsiTotal number of Google reviews gwenevive has written across all businesses on Google Maps, not just this one.
i love CIFHW, the atmosphere is caring. Dr Sharon Friedman is kind, helpful, and a great therapist! look into booking with the center!
Response from the owner · 3 months ago
Thank you so much for your kind review. We're thrilled Dr. Sharon Friedman and our caring atmosphere made your experience positive. We appreciate your recommendation and welcome others to book with the center through our website or by phone.