How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%78+18.9Value 14%89+12.6Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREThe Cleaning Authority - Albuquerque
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.8★ from 493 Google reviews
Report card
Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired The Cleaning Authority - Albuquerque for 6 kinds of job.
The Cleaning Authority - Albuquerque for general housekeeping
Clear ✕All 108 Google reviews tagged “General housekeeping” · showing 80
Great job gals!. I always feel more relaxed and happy knowing that I don’t have to clean anything. My floors are vacuumed and mopped. My appliances are shiny.
They did a very good job this week.
Working with the Cleaning Authority has made my life so much easier! They arrive promptly and within about an hour, the cleaning crew has my house sparkling and they are on their way!!
Friendly and efficient.
They were only here 45 minutes. It looks ok but hard to believe it only takes that long for a through clean. Nothing sticks out.
Great team today. We are very pleased with the service of Cleaning Authority. They always give good service.
All I can say is WOW about team Karla and Kim! Outstanding job today. I wanted to go back out and come in again to see my perfectly cleaned house!
Once again Cleaning Authority did a wonderful job.
Professional. However they didn't let me know when they finished. I didn't have a chance to inspect their work They didn't even say good bye.
Always a great job done by friendly hard working employees. I cannot compliment them enough. I love every fourth Wednesday! Gabby and Yolanda do a fabulous job!
Every crew I have had are awesome workers. Got busy right away, very efficient, everything looked wonderful when they finished. Very pleased. The people are friendly and respectful and good with my animals.Same review but they never change their excellence!! 😀
Josephine and her team did an amazing job cleaning my home! They are very friendly and helpful. Their attention to detail is really great and so appreciated! The Cleaning Authority is a cleaning service I highly recommend! Every corner, floor and countertop is spotless!! They even make sure the baseboards and…
The teams have been very thorough and careful with my pottery. My dog likes them. They listen to instructions carefully. Chelsea and her crew did a great job and we are glad to have them
The Cleaning Authority - Albuquerque has been cleaning for us for nearly a year, and we are delighted with their work. The crew is unfailingly courteous, efficient, and professional, and the house always looks fabulous when they've finished. Many thanks to today's crew, Maria C., Christine L., and Gabriela--you made the house sparkle!
The ladies were fast, through, polite and efficient. I am pleased with their good work. Erika, Nallely and Fabiola are the best!
The ladies that clean my house are thorough, and do a fantastic job. Best company I have ever used
The ladies are always a pleasure. They are thorough and efficient even though we are in their way.
TCA has been great, i really appreciated the quick response to my initial inquiry, and the rotational cleaning process to make sure my house always feels sparkly clean!
Their initial cleanings are thorough They do an excellent job. I have tried several cleaning services and these folks are the best.
A team of three did a great job and my house sparkles. I am very pleased with the quality of service I receive from the Cleaning Authority. I have 3 dogs and tile throughout so I am especially appreciative of this part of the service. They even vacuum my couch. They are basically an efficient human cleaning…
job well done, big help.
After a few years, I am still very satisfied with how clean my house is! Cleaning authority has been consistently professional, thorough and considerate. All of the ladies are polite and work diligently consistently. I recommend this cleaning service!
Great job. Superstar team . 1/20/2026
The staff are friendly, professional and efficient. Love the results. Highly recommend.
What a nice feeling to come home to a sparkling kitchen and floors!
House is clean. Everyone is efficient and kind
I have also used The Cleaning AuthoriIty for years. Their office staff is wonderful, the cleaning is always through, they are reliable and professional. I really appreciate Ayde, Eva, Julia and Yaneli for their hard work and patience as we move my dog out of their way. I trust them to always pay attention to the…
Excellent, as always!!!!! 🤔😊😊👍👍👍🖖
Excellent work each and every time! The time taken and attention to detail is very much appreciated. Definitely recommend TCA to friends and family!
They take care of the little details which makes my home sparkle 💖They are always on time and dependable.👍😍🙏
I have tried other cleaning services and "The Cleaning Authority - Albuquerque" :) :) I have stayed with this service for a year; they have not disappointed. They have been exceptionally good and surpass with the best of best cleaning services in Rio Rancho. Great job! --- to staff of "The Cleaning Authority." Thank You!!
Your staff-today’s team outdid itself as usual! First class plus cleaning job!!! Our casual looks like a sparkling jewel! Please thank the lovely and always polite ladies for their superb care and attention! B
We have appreciated the care and concern our cleaning team shows through their weekly service. They even are caring of our cats!
This was an easy and wonderful experience. The ladies were prompt, attentive, effective, and friendly. They did a marvelous job getting to the details that I haven't been able to keep up with.
They did a real good job.
Very good work. Thank you for your service!!
Rocio A, and Leonor did a great job. I walked the dogs while they cleaned. Cleaning Authority teams that come out are always exceptional. They are fast, hard working, pleasant, professional, cheerful and polite. Carmen
We've used Green Clean & Sandia Clean but we're by far more impressed with TCA. Their attention to detail is wonderful. By far the BEST!!! This was our initial clean.
I’m very happy with my cleaning! Everything was done as I like it. Thank you Cleaning Authority!
Sharlene’s cleaning services are absolutely phenomenal. Not only. Does she take care of making sure that everything is sparkling she provides personal touch. My mom is 90 years old and lives alone. She welcomed Sharlene’s company and trust her care.
Everything went smoothly. There were three cleaners who worked together to clean our house beautifully!
So nice walking into a clean home yesterday after being at the Hospital all night with my husband. Now I have more time to concentrate on being a caregiver for both Mom and my husband! Thank you so much Josephine and the other ladies who assisted in cleaning our home for us, I’m so happy we went with this company. ♥️
My house wasn't cleaned like it should be. I'll start seeking another cleaning servicer
We are always pleased with the work these employees do!! The ones who came on 7/29 were super great! Brisa & Martha were kind, diligent, friendly! Thank you all!!! Everyone who's come has been great! Thank you sooo much!!!!
The Cleaning Authority is tops! Our house hasn’t been this clean for quite a while! We first had the ladies come to clean several years ago. Sadly, we discontinued the service. Less than a year ago, we hired another agency much to our disappointment. We are back with The Cleaning Authority. I am so pleased!…
The Cleaning Authority always does a great job. Yilaine, Olivia and Rocco did a stellar job this week. LOVE THEM
Truly outstanding! Pleasant, Polite and Conscientious. Initial cleaning yesterday and what a relief to know they will be back soon for regular service. Highly recommend The Cleaning Authority - Albuquerque.
I love Mondays, cleaning authority makes us spic and span!
They have cleaned for me close to 10 years. Never broken a thing ! And they clean better than I ever could.
Thank you Julia diva Blanca for cleaning my hous
I’m always pleased with their cleaning and I’ve tried several cleaning services
The staff went above and beyond and cleaned a very difficult area on the kitchen floor. I was so thrilled to when I saw how clean this are was!
Great service and very thorough cleaning.
The cleaning crews are fast and efficient. We never have any dificulties making our concerns known and remedies done. We also appreciate how the teams are friendly.
I have used the Cleaning Authority for 17 years now. What a wonderful company! Every team I’ve had over the years have been fantastic .
Been using them for several years now and I'm very pleased.
The ladies are always professional and do an outstanding job! Love their service.
i've been using the cleaning company for over five years. Recently finances became tight and they worked with me in a way that allows me to keep getting my house clean at a price easier for me to afford. The work is so impeccable. I don't know any difference in the schedule. I'm glad they were able to find a…
I am very pleased with The Cleaning Authority! They do a wonderful job. They are professional and very thorough.
Thorough cleaning with special items on a regular rotation (like baseboards). 3 person team means they are in and out quickly.
The Cleaning Authority has a professional team that are responsive, on time and do an amazing job! I like that they have a cleaning schedule so you know what to expect on each visit and they bring their own equipment.
Never disappointed in their cleaning. The get the job do e and done well!
The team always does a nice job.
So thorough! Highly recommend.
Our floors really shine after Yolanda and Gabby leave! We also appreciate having a consistent team.
My cleaning professionals were friendly, respectful, fast and thorough! They did a fantastic job, especially in those hard rooms...the kitchen and bathrooms!
The cleaners are always professional and polite. They clean thoroughly and efficiently. I have been very satisfied with their work.
They always do a terrific job cleaning and also are able to adjust when we need to change our schedule. Blanca is so helpful whenever we have to request a different day due to houseguests! Customer service is exceptional!
I forgot it was their scheduled day to come and rushed around trying to declutter and straighten up. The Cleaning Authority’s crew did an amazing job cleaning and further straightening up my house- well beyond what I would expect of them. My house looks great!
The cleaners from The Cleaning Authority always do an efficient and thorough cleaning of my home. We are always satisfied with their work.
I would like to add to my 5-star rating. The housecleaning services that we received were outstanding. We noticed a level of detail that made us very happy! The employees arrived within the promised time frame. They respected our wishes for no shoes in the house, and they brought booties. We received a note about…
They are detail oriented and fast. They have been to my house twice so far, and I've been very thankful. When you have 100 5-star reviews and a single 1-star review, you can tell which party is in the right. ;) Update June 2023 - 2 or 3 efficient ladies come every month. Always do a good job snd they will make the beds 🛌 when fresh bedding is put out.
Fantastic job! Friendly, professional, amazing.
We have used cleaning authority for many years and are continually happy with our weekly results!
Best value for the price. Friendly staff. Immediately responsive customer service, fair, takes concerns seriously and strives to leave us with a great experience.
I’m very pleased with service provided they were prompt and everything was taken care of.
Cleaning crew arrived on time. They did a good job throughout the house. These two ladies were pleasant and worked really hard.
We had a quote given for cleaning service last week. The cleaning ladies came today and did a phenomenal job! They spent so much time and attention to details. We highly recommend the cleaning authority.
Great folks! As usual, they always do a great job
Great cleaning service and crew. The ladies left the house looking absolutely beautiful. Attention to detail is impressive. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 124 | $170–$290 |
| General housekeeping | 105 | $164–$253 |
| Deep clean | 50 | $265–$614 |
| Office & workplace cleaning | 7 | — |
| Upholstery cleaning | 3 | $202–$465 |
| Moving-related cleaning | 2 | $290–$614 |
