How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%78+18.9Value 14%89+12.6Replies to reviews 7%84+5.9Craft & service penalty89−1.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREThe Cleaning Authority - Albuquerque
Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.8★ from 493 Google reviews
Report card
Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired The Cleaning Authority - Albuquerque for 6 kinds of job.
The Cleaning Authority - Albuquerque for standard cleaning
Clear ✕All 125 Google reviews tagged “Standard cleaning” · showing 100
We absolutely are completely satisfied withTheCleaningAuthority.They’re professional and pay attention to detail. We appreciate the communication of what was done. We highly recommend them
Looks great, smells great… I’m a happy camper!
Team is fast and efficient and thorough. Friendly and accommodating.
They were only here 45 minutes. It looks ok but hard to believe it only takes that long for a through clean. Nothing sticks out.
They are very reliable, adaptable if I need to change my schedule and most importantly do a great job.
This is actually, my second review still five stars, but I just wanted to give a shout out to the internal team. They’re so easy to communicate with if you need to change your cleaning day they’re very easy to contact and very responsive
Good work. Better people.
Very thorough cleaning and pleasant staff!
The Cleaning Authority is wonderful. They do a fine job and I very much appreciate their work. They also very pleasant and good to have around.
Professional. However they didn't let me know when they finished. I didn't have a chance to inspect their work They didn't even say good bye.
Very thorough cleaning. Very satisfied.
Every crew I have had are awesome workers. Got busy right away, very efficient, everything looked wonderful when they finished. Very pleased. The people are friendly and respectful and good with my animals.Same review but they never change their excellence!! 😀
I wish I took before photos because the difference is NIGHT AND DAY!!! I had fallen behind on my cleaning routine and needed some help to get my place back to spotless and this cleaning team did an impeccable job! They were incredibly kind, professional, and paid attention to the quirky details of my apartment. Thank you so much for the amazing clean!
Excellent, as always!!!!! 🤔😊😊👍👍👍🖖
Excellent work each and every time! The time taken and attention to detail is very much appreciated. Definitely recommend TCA to friends and family!
They take care of the little details which makes my home sparkle 💖They are always on time and dependable.👍😍🙏
Very good work. Thank you for your service!!
I’m very happy with my cleaning! Everything was done as I like it. Thank you Cleaning Authority!
I appreciate the personalized attention. Cleaners are polite, fast but thorough, attentive to special requests, and very respectful with my time. They have a key to my home, and I trust them to provide the same quality of service as they do when I am home.
I’m a returning customer so today was deep cleaning in kitchen and bathrooms and regular cleaning in remainder of home. They did a very thorough cleaning today. I am pleased with their work. The only problem, as many people will say, is communication as they all speak Spanish and hardly any English so communicating…
I have used The Cleaning Authority now for about 2 years. They do a wonderful job, arrive on time and are very professional. I have been more than happy with the service. It makes such a difference in your outlook to come home to a clean house! I look forward to it every time. Thanks Cleaning Authority! I have…
Alex and Elva did a great job. We love coming home to a clean house!
I've used the Cleaning Authority for the past five years and they do a great job every time!. There is nothing better than returning from work to a clean house without breaking the bank. I had another great experience with Rosalva and Giovanna yesterday. I highly recommend this company.
The Cleaning Authority is tops! Our house hasn’t been this clean for quite a while! We first had the ladies come to clean several years ago. Sadly, we discontinued the service. Less than a year ago, we hired another agency much to our disappointment. We are back with The Cleaning Authority. I am so pleased!…
The Cleaning Authority always does a great job. Yilaine, Olivia and Rocco did a stellar job this week. LOVE THEM
Excellent!!! Really appreciate the great cleaning!
We have used cleaning authority for 3 years. I appreciate their support staff response when I have called with a schedule change or questions. Ana, Ayde and Gaby are a great team.
I love Mondays, cleaning authority makes us spic and span!
I’m always pleased with their cleaning and I’ve tried several cleaning services
Great service and very thorough cleaning.
The cleaning crews are fast and efficient. We never have any dificulties making our concerns known and remedies done. We also appreciate how the teams are friendly.
I have used the Cleaning Authority for 17 years now. What a wonderful company! Every team I’ve had over the years have been fantastic .
Very professional and the ladies did a fantastic job cleaning.
i've been using the cleaning company for over five years. Recently finances became tight and they worked with me in a way that allows me to keep getting my house clean at a price easier for me to afford. The work is so impeccable. I don't know any difference in the schedule. I'm glad they were able to find a…
Never disappointed in their cleaning. The get the job do e and done well!
The cleaners are always professional and polite. They clean thoroughly and efficiently. I have been very satisfied with their work.
Mayela and her team are the best! So thorough, fast, and always so friendly!
We have used cleaning authority for many years and are continually happy with our weekly results!
Excellent service. Thank you so much!!
Friendly , thorough, careful, efficient , great job!
The Cleaning Authority is a very well run professional cleaning service. The administrators and employees are courteous, efficient and very good at what they do. I have nothing but appreciation and praise for the people at The Cleaning Authority.
Thank You! It is always so nice to come into the house once The Cleaning Authority team has worked their magic. Today's team was Amparo,Wendy and Marina. (Amparo has been a constant for the team at our house for some time. Sure appreciate all she does)
Have have used CA for over a year They come every two weeks in the last 3 months I have had to reclean the floors I complained they only came out once to reclean. When they mop it is more like wiping your floors they do not clean it. When I asked if they would use my mop then their mop they want to charge me more…
Cleaning authority is the best- I love it !! I can enjoy my house again not just see dust and dirt. my life is so much better for their hard work !
Cleaning Authority always does an excellent job with my house. They treat my home with respect. I am comfortable with every one of their employees. I appreciate their efficiency and effectiveness. Special thanks to Karla, Merissa, Ayde, Gabriela, Alex, and Ale Inkq.
Silva and Gaby have a done a fantastic job on helping keeping our house clean. We very much appreciate every time they come. We’ve really enjoyed our choice in trusting the cleaning aunthority.
The workers, Diva, Viviana, and Zulma, are extremely efficient, do an excellent job, and are always prompt. In addition to cleaning they are able to make order out of chaos. They are courteous, efficient, and listen to our suggestions regarding areas that we want cleaned in a particular manner. We are very…
We like the cleaning authority. This month we had Wendy and Adriana. They did a very good job of cleaning our house. Thanks
The Cleaning Authority has been coming to service our house for several years. We are always impressed with the level of care, the cleaning, and neatness. We especially want to recognize Ana and Karla as they do an outstanding job for us. We recommend them highly
We have had 3 or 4 cleanings, and so far so good. Mabel and Amparo have worked each time. They have been on time, wearing masks, and appear to me to work efficiently. The third team members vary. Last time it was Andres. After the first time, they gave us the number of one of the bosses to call with issues. There…
Another year of great service from TCA! So pleased with results from my crew Ana, Maria, and Gaby. They make my house sparkle.
Romelia, Alma, and Wendy performed an excellent cleaning of our house this morning. They worked quickly and efficiently, and we have the pleasure of a sparkling house.
The staff does an excellent job every time! They are always very friendly and efficient with their work. I would highly recommend this company for regular and deep cleaning services. Thank you to Maria, Inka, and Alex!
Our team, Silvia, Ayde and Olivia did a great job! Looking forward to our continuous regular cleanings. Thank you!
As an elderly couple, there are many tasks that do not come as easily as they used to for my grandparents. They’ve been using The Cleaning Authority for a year now and are very appreciative to Ayde and Gabriella for helping them maintain a clean home.
Thanks to Ismelda and Viiana for giving me a fantastically clean house!
TCA has been cleaning our house for a year and a half now and we are really happy we chose them. They do a great job and have been flexible when we needed any schedule changes. It is also important to me that the same crew has been cleaning our house all along. I would not be nearly as comfortable if it were…
We've been extremely satisfied with The Cleaning Authority team! They have a wonderful team in Maria Rodriguez, Alma Vallez, and Aide Martinez, who take great care in our home. Their high quality service is a huge time and energy saver for our busy family! :)
I have been using their services since 2016 and continue to recommend them. Julia, Viviana, and Ismelda are hard workers and do a great job every time.
Just had my first cleaning and was ultra impressed with the work Daniela, Romelia, and Lizeth did!!! Came home to a clean looking (and clean smelling) home! They did a top notch job and I’m looking forward to my next cleaning!!
Julia, Ismelda and Ayde Have done an excellent job. Wee would recommend this company to anyone who asked.
My parents Donna & Adrian just had their house cleaned on 8/9/2021. The two house cleaners, Rocio Aranda & Guadalupe Esquivel did an excellent job. The air conditioner had gone out and it was very hot yet they did a very thorough cleaning. Well worth the money!
Ana, Gaby and Ayde have provided the most outstanding cleaning services we have ever had. I am a neat freak but I have never seen our home as throughly clean as these women have made it! I just don't know how they accomplish it. Great service at a reasonable cost. John/Cynthia
Diva, Mayela and Yolanda have been cleaning my home for about a year and I really appreciate their attention to detail, thoroughness and thoughtfulness. They do a great job!
Daniela, Romelia, and Lizeth did a wonderful job cleaning my home. I always love coming home after they've been here. Thank you!
Ayde and Rocio are a dream clean team!!
Daniela,Romelia,Lizeth are amazing they did an amazing job they are really detailed in the cleaning I completely recommend them and we appreciate them!
Cleaning Authority is excellent. Always on time, very thorough, and efficient. If I need to make a change, they are easy to connect with and always willing to work with me. Alex and Yolonda and their team members to an excellent job for us every time! I highly recommend Cleaning Authority.
Carla and Claudia did a great job cleaning our home. Thank you!
Thank you to Alex, Inka, Alex and the others. You do a good job and are a pleasure to have around.
I have been using the Cleaning Authority for a year now and I have had a very good experience. We have our home cleaned twice a month and it's made all the difference in our lives. Thank you Mabel and Amparo, our family is so thankful for all that you do.
I'm grateful for the Cleaning Authority and the great job Maria and Alma do every time they clean my house. It's a great relief to know the work is done and it's done well.
Maria Rodriguez and Alma Valles did a great job getting my home neat and tidy again. An excellent team and extremely nice people.
Romelia and Alejandra did an excellent job! Kudos in Employee Appreciation Month!
I was very impressed with the professionalism presented by Josephine at our initial consultation, she was very clear on their operations and answered all of our questions, and they were able to get us in very quickly which was so nice! We had Diva, Yolanda and ismelda at our house and they were so efficient! Our…
I absolutely love how clean my house is after Claudia, Karla, and Lizeth from Cleaning Authority have been here! My 3 yr old granddaughter says I just love the cleaning people, they are so nice and then she hugs them! She knows how much grandma appreciates the help! Worth every penny!
I simply love The Cleaning Authority and my cleaning crew, Mable & Amparo! They always do a top-notch job, are careful with my belongings, and use environmentally friendly products. Everyone has been super helpful and nice. One thing I'm really happy about is their staff are all employees with a regular paycheck,…
I love the team that cleans my home. They are so quick and thorough. They are kind to my dogs even though my dogs have bad manners. Thank you Alma Valles and Maria Rodriguez. You guys are amazing.
Once again, we have a clean and sanitized home. We want to recognize Adrina, Merrisa and Jayleine for their promptness, quality of work and, attention to detail especially in celebrating Employee Appreciation Month. Thank you and GOOD LUCK! See you next month. David Ray
Mayela, yolanda and viviana ckeaned our house this week. They did a good job. They are usually happy to perform small special requests.
This is a fantastic company! I hired them after reading many recommendations on Nextdoor. Their cleaners are employees, not just hourly workers. My ladies this month were Alex and Ismelda. They deep cleaned the kitchen and bathrooms, and got things far cleaner than I could possibly have done! I was afraid I would…
I've been using the Cleaning Authority for at least 8 years. They have been fabulous!! Every two weeks, which works for me. They will come as often as I want, with little notice, like when I am expecting guests. I can't tell you how nice it's been not having to dust or clean bathtubs for years. I have an…
Alex, Ivonne, and Desirae did a great job!
Ana, Guadalupe, Josefina, and Cecilia always do a fantastic job. They are true professionals and I am so grateful for the work they do. I have used this service for about 8 months now and plan to continue with them. Please take good care of these special ladies. They work very hard and deserve the best!
I have been using cleaning authority for nearly 2 years now . Very professional and do a great job everytime. love coming back to a sparkly clean house.. Alex and Eva are really good. <3
August 20, 2020 - We have been with The Cleaning Authority for a couple of years now. Our home is always cleaned very thoroughly and the team (Claudia, Yessenia and Rosy) are very friendly and professional. I trust them wholeheartedly and that's so important to me. My husband and I have busy schedules, in addition I…
Julia and Josephina have been cleaning for us for months and they are fabulous. They’re great with our dogs and their attention to detail is paramount. We will never use another service for our home.
Fabiana, Olivia, Alexandra & diva were fantastic! Our house smells amazing and was very thoroughly cleaned.
I have been using the Cleaning Authority for many years and couldn’t be happier with their service. The cleaning team is friendly and professional and they do a great job. Ana, Josefina, and Cecilia know how to care for my home and I wouldn’t trust any other Home cleaning company!
Mayela, Diva, and Ivonne did a super job today.
The girls that come to my home do an amazing job cleaning the house!! Thank you Julia, Carmen & Josefina!!!
Our Cleaning Authority crew (Ismelda, Erika and Zulma) is the best! They are so friendly and professional, and leave the house spotless. Also, during this pandemic, they use masks and gloves, and that is very comforting. Thanks so much.
I have been using The Cleaning Authority for over a year. Alex and Amparo do an excellent job cleaning and honor specific requests like “don’t move anything on this desk”. I like that I have fixed day, time and cleaning crew. Communication with the company is excellent. I highly recommend this company.
Team 4: Ayde, Rosy, Yesenia
We've used the Cleaning Authority for over three years now and they do outstanding work! Rosy and Carmen are amazing! They show up and get right to work, always with an attention to detail and a genuine care for our home. Thank you and I highly recommend them!
Great job by Eloise and Obama. Highly recommend their services
Ana, Josefina, and Cecilia did an incredible job at our home as they always do! They went out of their way to call the manager for a problem in my bathroom and I really appreciate it! -Star
Ana, Claudia and Cecilia are wonderful! They're attention to detail is so nice. They take wonderful care of my things and my home. The company's service is excellent and I would highly recommend to anyone.
Love my regular team of Eloisa and Mayela! Always on time and always do a great job. I'm a longtime customer!.......3 years ago, I posted this: One of the best things about Cleaning Authority is if you miss your normal cleaning day (4th of July!) they will reschedule. Even with a "substitute team" they are…
The company has an excellent training and rotation. Thus the quality of cleaning is Aydie and and do Obdulia do a fine job and do their best to please the customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 124 | $170–$290 |
| General housekeeping | 105 | $164–$253 |
| Deep clean | 50 | $265–$614 |
| Office & workplace cleaning | 7 | — |
| Upholstery cleaning | 3 | $202–$465 |
| Moving-related cleaning | 2 | $290–$614 |
