The Cleaning Authority - Chicago North Shore
North Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 30 basement cleaning services · 4.8★ from 331 Google reviews
Report card
Percentile vs other basement cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired The Cleaning Authority - Chicago North Shore for 5 kinds of job.
The Cleaning Authority - Chicago North Shore for general housekeeping
Clear ✕All 79 Google reviews tagged “General housekeeping”
The pic of of the dirt I mopped up in my kitchen AFTER my last cleaning. I have used TCA in another city for years and the service was great. This branch is consistently subpar at worst - mediocre at best. Items have been left mysteriously broken, spaces or items untouched (ie not cleaned at all), beds rumpled,…
I WOULD BE LOST WITHOUT THEM!!
Regular, professional and effecient. Great cleaning Quality of service is commendable Have recommended them for our friends in the neighborhood. Angie and Wendy are a great team . Their attention to detail is commendable. Excellent as usual Thank you Edar for checking on the cleaning 👍 Happy holidays Wendy and…
Excellent job
FANTASTIC JOB AS ALWAYS! THANK YOU!
A wonderful, thorough job! We had brought a few things to their attention after our last cleaning, and they worked extra hard to be sure we were pleased with the results.
Our clean today was very thorough, very satisfied!
Beautiful work, ladies! Our house is spotless. Everything smells clean and fresh. These gals are very hard working and take pride in a job well done. Thank you. You are much appreciated.
The experience was pleasant and thorough. Would recommend this service. Anna and Belearia did a super great job! Very pleased!
Team arrived promptly. Very thorough cleaning. Extremely satisfied!
I hired the Cleaning Authority after having a terrible experience with another popular company. Not only are they less expensive, but their work is ten times better! The people are friendly and professional. My home finally feels clean, and I wish I made the switch sooner. I can’t wait to have them back again next week!
.We were very pleased with the excellent and careful job that Roberto and Fifi did in our house.
I love cleaning authority and the women who have cleaned my home. I had a one time clean by the ladies who do Saturdays and they were wonderful - professional, kind, and just cheerful. Today I had my first “regular” cleaning and the ladies (different ones than the Saturday job) were also professional, very thorough…
Once again-I love having Gabby and Irene clean my home. They’re thorough and very conscientious about mirrors and floors.
Everything went smoothly. Right on time and everything was neat and clean when they left. Bruce Lenz
The girls did an excellent job. They do an amazing jobs on the floors
I am very happy with the Cleaning Authority and the crew that cleans my house. The crew is thorough and efficient. They have been very accommodating when I needed to make changes to my service.
We adore our cleaning crew. They do such a good job, but also care about us. Just this morning, Irene brought us a gift for our baby on the way. Can’t recommend Irene or this company enough!
To be honest I was not happy with my past cleaning people and I called to express my disappointment. I was sent the 2 most wonderful ladies. Irene V and Gabi are simply amazing and have such a great eye for detail. I look forward to having them again.
Very professional, great smelling, and feels amazing to walk on with bare feet! The cleaners came on time with a great attitude, were respectful, and worked super hard. We’re very happy with their work!
Our teams are always so friendly and efficient! Cleans are consistent and we appreciate how thorough they are in cleaning/organizing each room.
Excellent crew today. House is sparkling clean! A+++
Lilliana & Angeliz were absolutely thorough and pleasant to work with. The bedrooms and bathrooms were perfectly cleaned and refreshed!
Nice and clean
The professional staff cleaned our home well. Very happy . We use them regularly. Thanks so much
You did an amazing job as always, ladies! I’m so grateful for everything – thank you!
The ladies were very quick, detailed and hardworking.
Very positive experience with the cleaning company!!The crew was very efficient and very friendly.Our home is spotless and would recommend The Cleaning Authority to anyone seeking help with their home cleaning.👍
Fast and efficient! Responsive too. I asked if they could pay special attention to my shower, as I noticed a small amount of mold where to floor meets a shower seat. Volia, it's gone!
They did a fantastic job, we are happy.
Very happy with today's cleaning, thorough and professional as I work from home and need timely and efficient services.
Another spotless clean, highly recommend using TCA for weekly cleans
They did a great job! House looks great!
The service was great. Our house shines when they leave.
We have pets and our cleaning team is thorough and goes the extra mile to make sure our house is good and clean.
Patricia and Guadalupe were on time, efficient and thorough! It was a complete pleasure to have their help. I’m hoping to use them again soon
I got estimates from many services to clean my house and Cleaning Authority was very detailed in their estimates which took some time, but gave me confidence that they knew what I wanted and really wanted to do a good job—which they did! I think they are very professionally run, and a good value.
Very thorough and professional.
Could not be happier, they do a great job every time! Highly recommend.
Love the crew!
The ladies showed up on time and cleaned the heck out of my house. This was my first time using them and they will be back every month. Great service, very professional and thorough.
Really great job as always!
Good job by cleaners today.
The Cleaning Authority crew is always thorough and attentive. We have been using them for months now and are very happy with their work.
I had team lead - Irene. Today she had 2 assistants, Patricia and Guadalupe with her, too. They are on time, letting themselves in, as I was unable to be there to let them in. I returned later to a sparkling home! Amazing service, super convenient and superior cleaning without stress! I would highly recommend…
The team from The Cleaning Authority was prompt and professional. They were efficient and the house was sparkling when I arrived home!
Annie, Angel and Guadalupe were great. Super friendly, nothing was too much trouble and they did an extremely thorough job! Thank you!!
Wonderful, efficient, pleasant experience.
Angel and Ana were great....pleasant and hard working. Eder has been helpful throughout and sent a supervisor to the house before Angel and Ana were finished just to make sure we, as new clients, were satisfied. We are now set up for the on-going service and look forward to a long term relationship.
Team 6 was AWESOME!! So friendly and nice! They come back in 2 weeks!!
Ana and Valeria are great! Very friendly people , they always do an awesome job. Definitely recommend this place!
If I could give Rosa and Guadalupe 6 stars I would. The team did an excellent job and would highly recommend the Cleaning Authority!
The crew is on time. They are very thorough and friendly,
Really appreciate the prompt arrival. Nice to come home to a clean house, it's like a new place after they are done!
New crew has done a nice job cleaning my house. Glad to have the help.
The ladies did a fantastic job! My house sparkles now!
Nena and Ana are a great team and very friendly. They are easy to communicate with and do a great job cleaning the house! I would definitely recommend this business and specifically this team!
I have been very pleased with The Cleaning Authority. The crew is professional, responsive and very friendly. My house looks fantastic!
The cleaning ladies were here 1 hour
We were very pleased with our second clean!
Olga and Elva did a great job!
I need to come in and very short notice to clean for a party, they accommodated mean did a very nice job
The team of Gris and Betty were outstanding, very professional, personable, and thorough!!
The crew came in today and did a wonderful job cleaning my home. Communication was excellent throughout the process from when they would arrive and what they were cleaning in the home.
Pleasant staff. Very helpful. Great value.
Improved performance with the most recent team. Still had to point out areas in the bathroom that were missed and they immediately fixed the issue.
They were in time. Totally exes deep cleaning of my home. Will be using them regularly!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 81 | $170–$290 |
| General housekeeping | 77 | $164–$253 |
| Deep clean | 37 | $265–$614 |
| Moving-related cleaning | 2 | $290–$614 |
| Upholstery cleaning | 2 | $202–$465 |
