The Cleaning Authority - Cumming logo
The Cleaning Authority - Cumming
Alpharetta, GA · 4.9★ (490)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61
RankPosition by Experts Score among all companies we track in this category.#11
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$221
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.3%

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Recent priced reviews

★★★★★ Kathy · Edited 2 days ago

Our second visit from the Cleaning Authority and another stellar day. Thank you team 7 Vidalia and Keyla for how hard you worked to make our home shine. Would highly recommend this company. They care. Even Miles our dog got the white glove treatment.

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Bill · Edited 3 weeks ago

10/2/26 Team #6 was here this morning. Julissa and Eve arrived early and did their usual awesome job. Thank you ladies. Another 5 star job. See you in two weeks. Thank you! Bill and Mary Lee Loughrey

Paid $150–200General housekeeping
★★★★★ Candace · Edited a month ago

Today Sept 10 was more thorough. They worked for 1 and 1/2 hours but sat in the driveway for 15mins after??? I hope you asked them about their experience again. We don’t have them do laundry, change or make our beds, unload our dishwasher. Nothing extra, and our dog is ALWAYS CAGED when they are here(before)till…

Paid $100–150Reasonable priceGeneral housekeeping
★★★★★ LORRAINE · Edited a month ago

The last two times we had Cleaning Authority clean our home that I would rate them as fantastic. We can only say that I wouldn’t trade their work for any other cleaner. I have Cancer and it is extremely important that my house be clean. We love our team 3 girls. They are the very best ever.

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Jessie · Edited 2 months ago

The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Bay · Edited 3 months ago

I have been using the cleaning authority in Cumming GA for over a year now - Team 6 is my usual, but I have had a few different ones. Everyone is amazing and I look forward to cleaning day every month. I would highly recommend!!

Paid $100–150Reasonable priceGeneral housekeeping

Why it scores 61How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction54
Reliability56
Craft & service72
Value29
Momentum79
Track record89
Accountability81

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