The Cleaning Authority - Cumming logo
The Cleaning Authority - Cumming
Alpharetta, GA · 4.9★ (490)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61
RankPosition by Experts Score among all companies we track in this category.#11
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$221
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.3%

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The Cleaning Authority - Cumming for general housekeeping

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Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$157–$248
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 159 Google reviews tagged “General housekeeping” · showing 20

★★★★★ Kathy · Edited 2 days ago

Our second visit from the Cleaning Authority and another stellar day. Thank you team 7 Vidalia and Keyla for how hard you worked to make our home shine. Would highly recommend this company. They care. Even Miles our dog got the white glove treatment.

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Joanne · Edited 4 days ago

Clearness do an outstanding job cleaning

Paid $100–150Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Jackie · Edited a week ago

Team #6 Yemileth and Julissa are the best!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
★★★★★ Donna · a week ago

The cleaning staff does an excellent job.

Paid $150–200Reasonable priceGeneral housekeeping
★★★★★ Micki · Edited a week ago

team 2 everything looks and smells great! smiles are perfect

General housekeeping
★★★★★ Amy · Edited 2 weeks ago

The team I had yesterday, October 5, did a great job! I was very pleased!!

Paid $150–200Reasonable priceGeneral housekeeping
★★★★★ Bill · Edited 3 weeks ago

10/2/26 Team #6 was here this morning. Julissa and Eve arrived early and did their usual awesome job. Thank you ladies. Another 5 star job. See you in two weeks. Thank you! Bill and Mary Lee Loughrey

Paid $150–200General housekeeping
★★★★★ Albert. · Edited 3 weeks ago

Excellent, exceptional, thorough, polite efficient Great!!!

Paid $200–250Reasonable priceGeneral housekeeping
★★★★★ Sandra · Edited a month ago

They worked very hard and the results show it

Paid $150–200Reasonable priceGeneral housekeeping+ Punctuality
★★★★★ Candace · Edited a month ago

Today Sept 10 was more thorough. They worked for 1 and 1/2 hours but sat in the driveway for 15mins after??? I hope you asked them about their experience again. We don’t have them do laundry, change or make our beds, unload our dishwasher. Nothing extra, and our dog is ALWAYS CAGED when they are here(before)till…

Paid $100–150Reasonable priceGeneral housekeeping
★★★★★ Jeff · a month ago

Do a very good job and get it done quick.

Standard cleaningGeneral housekeeping
★★★★★ Jessie · Edited 2 months ago

The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
★★★★★ Bay · Edited 3 months ago

I have been using the cleaning authority in Cumming GA for over a year now - Team 6 is my usual, but I have had a few different ones. Everyone is amazing and I look forward to cleaning day every month. I would highly recommend!!

Paid $100–150Reasonable priceGeneral housekeeping
★★★★★ Judy · Edited 3 months ago

They showed up on time and were VERY congenial the whole time. They took their time and CLEANED the way that Aimee, the Estimator said they would. The Inspector came just as they were finishing up, and her inspection was the "cherry on the top"..the few things that they missed, she was sure that they learned it…

Paid $300–350Reasonable priceGeneral housekeeping
★★★★★ Bonnie · Edited 3 months ago

The cleaning crew were able to work around a power outage a pleasant attitude and used an alternative method to complete the job. Great job, Team 8!

Paid $250–300Reasonable priceGeneral housekeeping
★★★★★ Paul · Edited 4 months ago

Good follow up, checking to make sure the house was clean and tidy. Thank you Team 8 for our clean and fresh smelling home!

Paid $50–100Reasonable priceGeneral housekeeping
★★★★★ Randy · 4 months ago

Very thorough and detailed.

Reasonable priceGeneral housekeeping
★★★★★ Michael · Edited 4 months ago

They were excellent! They took their time and cleaned everything thoroughly! 😀 SO HAPPY!

Reasonable priceGeneral housekeeping
★★★★★ Jill · Edited 4 months ago

Team 3 came June 15.. They left the house in excellent condition.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Quality+ Professionalism
★★★★★ Linda · Edited 4 months ago

Wanted to thank J and the best cleaning crews ever. They never disappoint- even when I set them hard tasks. Always grateful for fantastic work. 👊🙏😃

Great priceGeneral housekeeping

Show more general housekeeping reviews (139 more) →

Why it scores 61How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction54
Reliability56
Craft & service72
Value29
Momentum79
Track record89
Accountability81

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