Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

The Cleaning Authority - Cumming logo
The Cleaning Authority - Cumming
Alpharetta, GA · 4.9★ (490)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61
RankPosition by Experts Score among all companies we track in this category.#11
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$221
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.3%

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The Cleaning Authority - Cumming for standard cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.95
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$259
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 95 Google reviews tagged “Standard cleaning” · showing 20

Joanne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Clearness do an outstanding job cleaning

Paid $100–150Reasonable priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
JackieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Team #6 Yemileth and Julissa are the best!

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Quality+ Professionalism
Jennie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Team #3 did an excellent job. Everything looks great! 9-28-26

Standard cleaning+ Quality
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Do a very good job and get it done quick.

Standard cleaningGeneral housekeeping
LORRAINE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The last two times we had Cleaning Authority clean our home that I would rate them as fantastic. We can only say that I wouldn’t trade their work for any other cleaner. I have Cancer and it is extremely important that my house be clean. We love our team 3 girls. They are the very best ever.

Paid $200–250Reasonable priceStandard cleaning
Jessie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The cleaning authors is very professional organization. You get 3 women and an inspector to the initial deep cleaning. Then the workers rotate on item such as baseboard and window blinds and window sill 1 week and knickknacks and vacuum under the moveable rind the next. This crew had never been to my home, but…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

So lovely to come home to a great smelling bf, clean house (that I didn’t have to clean).

Paid $350–400Reasonable priceStandard cleaningDeep clean
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Team 3 came June 15.. They left the house in excellent condition.

Paid $250–300Reasonable priceStandard cleaningGeneral housekeepingDeep clean+ Responsiveness+ Quality+ Professionalism
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Cleaning Authority made me happy to come home from work today! Clean house all the way around. So appreciative!

Reasonable priceStandard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Gwen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This was the first time the Cleaning authority has cleaned our home and they did an excellent deep cleaning job . The staff is very friendly and they worked very hard. Definitely recommend them.

Reasonable priceStandard cleaning
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best in the business! Always on time and very professional! 10/10 highly recommend

Great priceStandard cleaningGeneral housekeepingDeep clean
Bill16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

always an exceptional job

Standard cleaningGeneral housekeeping
Kerri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks you so much Francis and Huma (Team 10) for always doing such an amazing job!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Marilyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The Cleaning Authority did an excellent job at our house today. They were courteous, thorough, pleasant and gave a great clean. They even went beyond the call of duty with my granddaughters very dirty bathroom. I couldn't be more pleased!

Standard cleaning
Christi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They did a great job!

Standard cleaning+ Quality
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with Dalia and Vianey who have been cleaning my home for 5 months now. My home is always spotless when they leave.

Office & workplace cleaningStandard cleaningDeep clean
Anissa13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Destiny and Linda did an amazing job!

Standard cleaningGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Team 6 is great and they did a good job. Good fill in for the 4th of July Holiday.

Standard cleaningGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Thanks to Julie and Destiny! You always do a great job for us!!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very thorough cleaning. Have been using them for 3 years! Use Team #1 - Andrea and Alberto! They are extremely professional!

Standard cleaningDeep clean+ Quality

Show more standard cleaning reviews (75 more) →

Why it scores 61How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%54+18.9Reliability 15%56+8.4Craft & service 20%72+14.4Value 10%29+2.9Momentum 8%79+6.3Track record 7%89+6.2Accountability 5%81+4.1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction54
Reliability56
Craft & service72
Value29
Momentum79
Track record89
Accountability81

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