DEEP CLEANING SERVICES · FAIRFAX, VA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%36+5.4Craft & service 20%75+15Value 10%50+5Momentum 8%81+6.5Track record 7%66+4.6Accountability 5%25+1.3Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

The Cleaning Authority - Fairfax

Better than 33% of deep cleaning services · #27 of 40

4.8★308 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
46%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

The Cleaning Authority - Fairfax for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$277–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 36

All 17 Google reviews tagged “Deep clean”

★★★★★ SaundraGH · 4 years ago

Wendy and Anna did an awesome job - the house looks (and smells!) clean and fresh. So happy we were referred to them.

Deep clean+ Responsiveness+ Punctuality+ Quality
★★★★★ Jeremy · 4 years ago

The cleaning authority team was wonderful, respectful and kind. They arrived on time, were meticulous and detail oriented. When I asked them to clean our master Suite first, so we could stay with our dogs after, it was no problem. We will be using them as our primary and go to cleaning service from here on out! If I…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Katharine · 4 years ago

We love the Cleaning Authority! They do a great job for a reasonable price. I would recommend them to anyone. They are especially good with kitchens and cluttered kid’s bedrooms!

Deep cleanStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Jessica · 4 years ago

We just had our first experience with The Cleaning Authority - Fairfax, and they did a wonderful job. They were efficient, paid attention to detail and overall provided an exception experience. I highly recommend them.

Deep clean
★★★★ Andrea · 4 years ago

Beautifully cleaned. Very professional!

Deep clean
★★★★★ Lisa · Edited 5 years ago

We have been thrilled with Cleaning Authority, using their services for years. Such a relief each time they come and our home is clean and fresh. Thank you TCA!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Sarah · 5 years ago

The two women did an excellent job of cleaning my home.

Deep clean
★★★★★ Marietta · 5 years ago

I had the Cleaning Authority team come for the first time in a year. They did a deep clean and my house is shining! My bathroom gleams! They are very dependable and thorough. Thank you so much!

Deep clean
★★★★★ Laura · 5 years ago

I love The Cleaning Authority! I used them for many years and had to take a hiatus. I recently started using them again to clean my townhouse and I am still completely satisfied with the level of service and the cost! It's a great value!

Deep cleanStandard cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Jaime · Edited 5 years ago

The team was punctual, professional, and did a fantastic job! Looking forward to more frequent services in the future. Thank you!!

Deep clean+ Responsiveness+ Quality+ Professionalism
★★★★★ Cathy · Edited 5 years ago

The cleaning staff is thorough, professional and punctual Now with Covid, I leave the home. They enter & wear masks the entire cleaning. House is clean and I feel safe.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Steven · 5 years ago

The people who work in my home as well as the office staff are very nice people who do great work. We have had them cleaning our home for four + years and they have always done a great job. Thanks for helping us keep a clean and safe home for our family!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Roberta · Edited 3 weeks ago

Rating only, no written review.

Paid $200–250Reasonable priceDeep clean+ Quality
★★★★★ Karin · 4 years ago

Rating only, no written review.

Deep clean
★★★★★ Adrian · 5 years ago

Rating only, no written review.

Deep clean+ Quality+ Professionalism
★★★★★ ThanhNga · 5 years ago

Rating only, no written review.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Professionalism
★★★★ Stephanie · 5 years ago

Rating only, no written review.

Deep clean+ Punctuality+ Quality+ Professionalism

vs category

Blue = The, grey = deep cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (2 reviews)2024-Q2: 4.88★ (8 reviews)2024-Q3: 4.55★ (11 reviews)2024-Q4: 5.00★ (9 reviews)2025-Q1: 4.54★ (13 reviews)2025-Q2: 4.86★ (14 reviews)2025-Q3: 4.85★ (13 reviews)2025-Q4: 5.00★ (16 reviews)2026-Q1: 4.83★ (18 reviews)2026-Q2: 4.53★ (15 reviews)2026-Q3: 4.94★ (17 reviews)2026-Q4: 5.00★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$170-39% vs typical deep cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 16%Reasonable 78%Overpriced 2%Not sure 4%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%36+5.4Craft & service 20%75+15Value 10%50+5Momentum 8%81+6.5Track record 7%66+4.6Accountability 5%25+1.3Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
36
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
75
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
50
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
81
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
66
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
25

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+106 / −0
Professionalism
+103 / −0
Responsiveness
+73 / −0
Punctuality
+79 / −0
Value
+85 / −0

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