HOUSE CLEANING SERVICES · SAN DIEGO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREThe Cleaning Authority - San Diego
Better than 72% of house cleaning services · #14 of 50
4.9★332 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Cleaning Authority - San Diego for moving-related cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
All 1 Google reviews tagged “Moving-related cleaning”
Ines10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I have the best cleaners with Nancy and Manuela! I am moving out of my rental and they came in and left the place spotless! So professional and detailed! I will most definitely using this company again and asking for the Nancy & Manuela duo!
Paid $300–350Reasonable priceMoving-related cleaningGeneral housekeeping
vs category
Blue = The, grey = house cleaning services average
Rating over time
Price
$209-25% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 17%Reasonable 69%Overpriced 6%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
55
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
86
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
95
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
85
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+112 / −0
Professionalism
+115 / −1
Responsiveness
+72 / −0
Punctuality
+74 / −0
Value
+62 / −0
