HOUSE CLEANING SERVICES · SAN DIEGO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCOREThe Cleaning Authority - San Diego
Better than 72% of house cleaning services · #14 of 50
4.9★332 Google reviewsGoogle star rating as shown on Google Maps.
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Cleaning Authority - San Diego for upholstery cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Upholstery cleaning”
★★★★★ Richard · Edited 4 years ago
Have used several maid services here in San Diego but this has been the best so far. Professional with company polos, they came in and cleaned the place top to bottom and even the upholstery. Definitely worth the money.
Upholstery cleaningDeep clean+ Responsiveness+ Punctuality+ Professionalism
★★★★ Dan · Edited 3 years ago
Rating only, no written review.
Upholstery cleaningGeneral housekeepingStandard cleaning+ Punctuality+ Professionalism+ Value
vs category
Blue = The, grey = house cleaning services average
Rating over time
Price
$209-25% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 17%Reasonable 69%Overpriced 6%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%55+8.3Craft & service 20%86+17.2Value 10%44+4.4Momentum 8%95+7.6Track record 7%85+6Accountability 5%78+3.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
35
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
55
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
86
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
95
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
85
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
78
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+112 / −0
Professionalism
+115 / −1
Responsiveness
+72 / −0
Punctuality
+74 / −0
Value
+62 / −0
