INTERIOR CLEANING SERVICES · SYLVANIA, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%68+10.2Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%97+7.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

The Cleaning Genie

Better than 25% of interior cleaning services · #15 of 20

4.6★83 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Marcia · 5 months ago

Had two gals out to get the home ready to sell. They were both very friendly and very hard workers. It was also important to them for me to inspect their work and if I saw something else I wanted done I should let them know. I was very pleased with the work they both did and truly appreciated it.

Paid $400–450Reasonable priceMoving-related cleaning
★★★★★ Dan · 10 months ago

Michaela has been cleaning my mom’s home for the last several months. Michaela does an amazing job and she is also very kind and patient. She cleans thoroughly and my mom always feels great about her house! Pat & Connie

Paid $100–150Reasonable priceDeep clean
★★★★★ Cheri · 11 months ago

I’ve used Cleaning Genie services for more than 25 years in my home. The staff are professional, courteous and thorough in their work. We appreciate Barb and Jessica who work for us currently. Barb has been caring for our family for years, and she works hard to make our home a pleasant place for us to live. And our…

Paid $100–150Reasonable priceStandard cleaning
★★★★★ Padma · 11 months ago

Ms Michaela did a wonderful job of cleaning my home today! The floors were well vacuumed and the bathrooms were very clean.

Paid $100–150Reasonable priceStandard cleaning
★★★★★ Dana · Edited a year ago

Barb and her co-worker certainly are cleaning genies. They are swift but thorough and totally dependable. These ladies get down on their knees, stretch up from a stool; nothing misses their notice even when it is intricate woodwork. I have no reservations about leaving the house while they are here. They are…

Paid $150–200Standard cleaning

vs category

Blue = The, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02021-Q4: 5.00★ (2 reviews)2022-Q1: 5.00★ (1 reviews)2023-Q3: 5.00★ (1 reviews)2023-Q4: 5.00★ (21 reviews)2024-Q1: 5.00★ (4 reviews)2024-Q3: 4.40★ (5 reviews)2024-Q4: 5.00★ (6 reviews)2025-Q2: 5.00★ (6 reviews)2025-Q3: 5.00★ (3 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (1 reviews)2026-Q2: 5.00★ (6 reviews)2021-Q42023-Q22024-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$132-35% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 20%Reasonable 80%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%68+10.2Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%97+7.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
4
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
3
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
43
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
73

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+4 / −3
Professionalism
+3 / −2
Responsiveness
+4 / −2
Punctuality
+2 / −0
Value
+4 / −4

Compare with