INTERIOR CLEANING SERVICES · SYLVANIA, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%68+10.2Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%97+7.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE
The Cleaning Genie
Better than 25% of interior cleaning services · #15 of 20
4.6★83 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
75%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
The Cleaning Genie for office & workplace cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Office & workplace cleaning”
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We have been using The Cleaning Genie for years. Michaela has been doing a fantastic job for us. She gets every nook and cranny when it comes to dusting and the care she takes to do her job is impressive. She is so friendly and nice to have around. We are very happy with her work and The Cleaning Genie!
Great priceOffice & workplace cleaning
vs category
Blue = The, grey = interior cleaning services average
Rating over time
Price
$132-35% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 20%Reasonable 80%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%68+10.2Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%97+7.8Track record 7%43+3Accountability 5%73+3.7Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
4
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
3
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
97
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
43
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
73
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+4 / −3
Professionalism
+3 / −2
Responsiveness
+4 / −2
Punctuality
+2 / −0
Value
+4 / −4
