Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

The Comfort Authority logo
The Comfort Authority
Tampa, FL · 4.9★ (1,953)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52
RankPosition by Experts Score among all companies we track in this category.#33
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$227
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.1.7%

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The Comfort Authority for a/c system vent cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “A/C system vent cleaning”

Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alyssa was top-tier. She was very knowledgable, polite, and communicative. She solved my problem quickly and got my AC up and running before I knew it. Hope I get Alyssa back for future AC maintenance!

Paid $200–400Reasonable priceHVAC system maintenanceDrain cleaningA/C system vent cleaning
Denise6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rick was very professional and took time to explain everything so I could understand what I needed. He did a great job and didn’t try to oversell me on extra expensive stuff. Wore shoe covers and was respectful of my property and listened to my concerns patiently!

HVAC duct & vent cleaningA/C system repair+ Value
AngelaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, even better people Big shoutout to the team at The Comfort Authority! We just replaced an aging AC unit with them (thanks to Luis for the initial inspection, Derek for the help with the planning and design, and Gary & Shiar for the smooth install). It’s such a relief knowing we won’t be sweating it…

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
TreLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Luis serviced my HVAC/AC and Dalton took care of plumbing/water heater. Both services handled with perfection and very detailed. I had a water heater installed in 2006 that needed an immediate swap out. 2 hours later I had a new water heater delivered and installed thanks to Dalton and Comfort Authority. 5 stars to…

Customer photo from Tre's reviewCustomer photo from Tre's review
Paid $1,000+Great priceWater heater installationHVAC system maintenanceA/C system maintenance
Ian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ura was absolutely fantastic. He came to my house, quickly identified exactly what needed fixing, and took care of it efficiently and professionally. On top of that, he was friendly, easy to talk to, and genuinely pleasant to have around. It’s rare to find someone who combines skill, speed, and great customer…

Paid $1,000+HVAC system repairHVAC system maintenanceA/C system vent cleaning
lupeLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a ceiling leak and are so thankful we stumbled upon this company! This was the second company we called for an estimate on replacing our duct system. The first quote gave us serious sticker shock. Derrick came out, and he was incredibly knowledgeable and informative. The price was very reasonable, and you…

Reasonable priceA/C system maintenanceHVAC duct & vent repairA/C system vent cleaning
CSCM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Glenn was awesome. Professional service provided, explained the situation and what he was going to do to resolve it. Always great service from The Comfort Authority

CleaningA/C system vent cleaningThermostat installation+ Responsiveness+ Punctuality+ Quality
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the 2 nd time I’ve used this company. Consistently prompt, friendly and professional. Peter repaired the duct work and was wonderful. Claude was the tech who came this time and was so nice and informative. Than you

A/C system repairInstallationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality

Why it scores 52How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%35+12.3Reliability 15%26+3.9Craft & service 20%75+15Value 10%40+4Momentum 8%86+6.9Track record 7%84+5.9Accountability 5%83+4.2Experts Score= 52Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction35
Reliability26
Craft & service75
Value40
Momentum86
Track record84
Accountability83

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